Field Operations Apprentice

3 weeks ago


Leicester, Leicester, United Kingdom Telent Full time
Field Operations Engineer Apprentice
Locations; Peterborough/ Leicester, Manchester/Greater Manchester and Bristol.
Qualification; Level 3, Information Communications Technician
Starting salary; £16,000

When you join one of Telent's Apprenticeship Programmes you will be working as part of a company that effects the everyday lives of people across the UK and Ireland.

With our diverse portfolio of projects and areas of specialities, we offer a range of apprenticeships to suit different types of learners.

You will have the opportunity to grow, develop and learn from professionals whilst building your career with Telent and gaining industry leading qualifications.

We rely on our Early Careers Talent to become our leaders of the future, so its vitally important for us to find the individuals with passion and potential to achieve together.

Join Telent and be part of something bigger.

Do you enjoy working with a down to earth, supportive team but at the same time be relied on to use your own initiative and problem solve out in the field? Our Field teams are critical in the delivery of our contracts, whether that is delivering, or supervising maintenance, installation, cabling, or civils works.

Help build and keep the nation's critical infrastructure connected and protected 24/7.

What you'll do:


Our Apprentices experience a variety of different rotations aimed at progression their skills, knowledge and personal development, gaining valuable insight to the inner workings of various departments across Network Services.

This is an exciting role with great opportunities to progress your career in the telecommunication industry while gaining an industry recognised qualification at the same time.



  • To work in a multitude of environments such as office, outdoors, BT exchanges, data centres and emergency service locations.
  • Learn how to install, maintain and test on site equipment in line with the various contract requirements. This will include Emergency Services vehicles.
  • How to work with Optical Fibre including cable preparation, splicing, OTDR testing and how to interpret the results.
  • Learn all about IP routers and networks.
  • Understand requirements of the different customers and contracts and how to fulfil those needs
  • How to complete risk assessments
  • To become part of a UK wide field force
Who you are & what to prepare for:

  • This role involves working at heights, working outdoors, and travelling across different regions across the UK.
  • On some occasions, you will be working in Emergency Services locations and working on and around various different vehicles.
  • We don't require individuals with experience as we will provide full training in all aspects of the role from how to use tools/equipment to working at heights to ensuring safe working practises. We are looking for candidates with the right attitude, commitment, and desire to learn.
  • You will get a vehicle, mobile phone, laptop, personal protective equipment as part of the role
  • Although supported throughout the programme by us at Telent you will need to take ownership of your tasks and personal development
  • Communication is vital; you will need to be an effective communicator both in writing and verbally
  • Have a logical approach and enjoy problem solving
  • Be able to undertake physically demanding work and possess normal colour vision and hearing

The Requirements:

  • Minimum of 5 GCSE's Grade 4 or higher (or equivalent qualification). This must include Maths, English and a Science or IT based subject.
  • Must be eligible to work in the UK.
  • Full UK Driving licence.
  • Must be over the age of 18 by September 2024.
  • Able to pass full Security Clearance vetting for access to secure information, site access and confidential permissions.
  • Able to adhere to our Drugs & Alcohol policy and pass a preemployment Drugs & Alcohol assessment.

Programme Specifics:

  • This apprenticeship is typically 24 months in duration.
  • Starting salary of £16,000 which will increase throughout the duration of the programme.
  • The qualification you gain will be a Level 3 Information Communications Technician.
  • Our chosen training provider InteQual will support you in obtaining your qualification.
  • You will be predominantly field based with office and college visits as required throughout the programme
  • On completion of your apprenticeship, we hope to offer you a fulltime position with Telent where you can continue to pursue your career

What we offer:


A career at Telent can span sectors, roles, technologies, and customers giving you the opportunity to develop, learn new skills and make an impact.

We are growing and we rely on our committed Team to deliver.

We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas.

We want everyone to feel they can be themselves and to thrive at work.
The additional benefits with this role:

  • 34 days holiday, including public holidays, plus the option to buy or sell five days each year
  • Company pension scheme
  • A range of family friendly policies
  • Occupational health support and wellbeing Portal
  • Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme
About Telent

Telent is a leading technology company and specialist in the design, build, support and maintenance, drawing on decades of experience in mission critical communications and technology.

of the UK's critical digital infrastructure. The work we do helps connect thousands of people and communities, using the best technology and innovation available.

When you join us, you'll have the opportunity to make a real impact on all our futures by fulfilling your potential and delivering high performance.

We work together to make everyday life work better for everyone.

You'll be part of a team of more than 3,000 brilliant, dedicated people committed to getting the job done well.

Brilliance brought together.

We are guided by our values and behaviours:

  • Be Inclusive
  • Take Responsibility
  • Collaborate
  • Be Customerfocused

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