Procurement Administrator

1 month ago

Hampshire RG UY United Kingdom Serco Limited Full time

Procurement Administrator

Hybrid - 3 days per week in the Hook office
Full Time, Permanent
Salary - £28,000 per annum

Here at Serco, we're seeking a Procurement Administrator to support the business with the onboarding of all new asylum accommodation in accordance with Serco standards and policies. The role will monitor and be responsible for identifying potential or actual issues with relation to Landlords, ensuring quality and to protect the business from risk.

As part of this you will:

Helpdesk

  • Receive and manage Landlord queries via telephone, email and other prescribed channels, logging tickets to enable accurate recording and tracking of requests.
  • Document and escalate issues as appropriate.
  • Work as part of a team to ensure that all helpdesk performance targets are met.

Supplier On-boarding

  • Support the business with the onboarding of all new Landlord's to Serco standards and policies.
  • Review and issue onboarding forms to understand potential risk.
  • Support the Landlord on completion of forms in a timely manner.
  • Conduct external financial and ethical due diligence checks.
  • Obtain relevant Procurement and business approvals.
  • Work with Risk SME's, CO's and the wider Procurement team reduce supplier onboarding cycle times.

Landlord Master Data

  • Support the business with updates to Landlord's master data.
  • Review of request to understand change and request relevant documentation to support the change.
  • Conduct fraud validation.
  • Submit changes to Technical Accounting to action.

Data Management

  • Run relevant reports to ensure P2P data is clean, consistent, up to date and of the required quality (data cleansing housekeeping).
  • Support the Buying Support Team Manager in monitoring service delivery against SLA and quality standards.
  • Work with colleagues in other functions (e.g. Accounts Payable) to resolve data maintenance process and quality issues, and identify opportunities for improvement.

What you will need to do the role:

  • 5 A-C GCSES (or equivalent) including Math's and English or relevant working experience.
  • Demonstrates previous experience of working in a Procurement Operations, Finance or Customer Service environment with high transaction volumes.
  • Ability to work methodically and following strict processes and guidelines.
  • Able to work collaboratively with colleagues and stakeholders and independently as required.
  • Possesses good communication and interpersonal skills.
  • Ability to identify improvements to current ways of working and embed change.
  • Proficient desktop computing experience including Microsoft Office applications; including Word, PowerPoint, and Excel
  • Job holders are expected to be prepared to work flexibly to support delivery of all in scope services within the Buying Support Team as required.
  • Job holders will be trained to perform all Buying Support tasks but may be assigned to focus on specific tasks based on aptitude/requirement.

Why Serco:

Meaningful and vital work: In this position, your work is vital to the business, in terms of decisions and growth. You will gain a world of opportunity working for a globally operating business delivering essential services across 5 vital sectors, personal growth, achievement and development won't be hard to find. You'll also work with great people. You'll find yourself working in a highly motivated, supportive environment where no two days are the same, with experienced colleagues who strive for excellence.

What we offer:

  • 25 days annual leave plus bank holidays.
  • Annual leave purchase scheme.
  • Up to 6% contributory pension scheme
  • Flexible working options.
  • Free onsite parking.
  • Serco discounts which include cinema, merlin entertainment and online shopping discounts, and discounts on mobile phone plans and leisure centre memberships.
  • A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Health Cash Plans, free flu jabs and more.
  • A wealth of career development training to suit your future aspirations. These range from role specific training, leadership coaching, formal study and much more to support you to build your career with Serco.
  • A safe and supportive culture.
  • A company passionate about diversity and inclusion.

About Serco

At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

Apply

Please click on the apply button to be taken to our careers website

Serco is a Disability Confident Employer committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact

We see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates. We're a proud holder of the Silver Inclusive Employer Standard and we actively encourage applications from females, those with disabilities or from an ethnic minority background.

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