Chief Information Officer

2 weeks ago

Cardiff, Cardiff, United Kingdom ISLAMIC RELIEF UK Full time

The Vacancy

Islamic Relief Worldwide is not just an independent humanitarian and development organisation, but a beacon of hope that has served humanity for over 40 years. With an active presence in over 30 countries worldwide, we are dedicated to making the world a better and fairer place for those affected by poverty, conflict, and natural disasters. Join us in our mission to bring about positive change.

Islamic Relief Worldwide is recruiting for the position of 'Chief Information Officer' on a full-time, permanent basis to join its dynamic team based out of its offices in Birmingham, UK.

The post holder will be responsible for making crucial decisions related to technology investments, overseeing information systems, and ensuring the effective use of technology to support our mission, as well as having the opportunity to lead and manage the ICT team, driving innovation, aligning technology with business objectives, and delivering value to the organisation. This role offers a unique chance for professional growth and the ability to make a real difference in the world.

As the Chief Information Officer, you will not only lead our organization technologically but also drive our digital transformation globally. You will be at the forefront of all technical advancements, reporting to the Finance and Corporate Services Director and working closely with the executive team, CEO, Board of Trustees, and IR Family Committee. Your strategic leadership will shape our digital future and help us deliver our 10-year strategy by improving organizational processes, driving efficiencies, and fostering growth.

The successful candidate must have or be:

  • Bachelor's or master's in computer science, Information Technology, or a related field. A relevant professional certification (e.g., CISSP, CISM, ITIL) is desirable.
  • Sound communication skills, which deliver complex information persuasively and clearly. Must have demonstrable knowledge across all aspects of IT and provide robust IT services to 4000 users globally.
  • The post holder will be expected to stay current on trends and up-to-date information on technology in use, emerging technology, competitors' technology, and new software and practices.
  • Able to build data and ICT service contingencies, e.g., during emergencies (including ICT provision in the Disaster Risk Reduction system).
  • Experience in negotiations and management and adapting to a constantly changing environment.
  • Excellent communication skills, both oral and written
  • Strong interpersonal and leadership skills, able to deliver through people and mentor/coach for success.
  • Knowledge and appreciation of systems development, integration, network processes and security.
  • Strong strategic thinking, with the ability to align technology efforts with organisational goals and objectives.
  • Extensive experience in IT leadership roles and team management skills, with the ability to motivate and inspire a diverse team of IT professionals.
  • Deep understanding of emerging technologies and their application in driving business innovation.
  • Strong strategic thinking and problem-solving skills.
  • Excellent project management and organisational skills.
  • Strong communication and collaboration skills to effectively communicate complex information and technology concepts to non-technical stakeholders.
  • Ability to build and manage high-performing teams.
  • Proven track record of driving digital transformation initiatives.
  • In-depth knowledge of IT infrastructure, systems, network management, and cybersecurity best practices.
  • Demonstrated ability to make informed decisions about technology investments and project prioritisation.
  • Strong project management skills, with a track record of successfully managing multiple projects within scope, budget, and timeline.
  • Understanding the unique challenges and opportunities INGOs face in diverse international contexts.
  • Familiarity with information governance, risk and compliance.
  • Familiarity with donor privacy and payments industry compliance requirements.
  • Exposure to business theory, business process development, governance processes, management, budgeting, and administrative operations.
  • Experience in Data security management and advanced ICT protection mechanisms against Cyberattacks.

Please click the Documents tab above to view the full Job Description for more information.

If you are a talented, reliable, service-minded, resilient, and highly motivated professional looking for a meaningful career with a strong commitment to IRW's mission and values of sincerity, excellence, compassion, social justice, and custodianship, please apply by completing our online application form.

For more information on the excellent company benefits we offer our employees, please visit:

PLEASE NOTE: Interviews are expected to take place in the week commencing 10/06/2024.

Pre-employment Checks:

Any employment with Islamic Relief will be subject to the following checks:

  • screening clearance
  • proof of eligibility to live and work within the UK
  • receipt of satisfactory references

Please note that we can only accept applications from candidates eligible to work in the UK for UK-based roles. We are unable to progress applications that would require sponsorship.

Our values and commitment to safeguarding

IRW is committed to preventing any type of unwanted behaviour at work, including sexual harassment, exploitation and abuse, lack of integrity, and financial misconduct. It is also committed to promoting the welfare of children, young people, adults, and beneficiaries with whom it engages. IRW expects all staff and volunteers to share this commitment through our code of conduct. We prioritise ensuring that only those who share and demonstrate our values are recruited to work for us.

The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the organisation's safeguarding policies.

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRW also participates in the Inter-Agency Misconduct Disclosure Scheme.

In line with this Scheme, we will request information from job applicants' previous employers about any findings of sexual exploitation, sexual abuse and sexual harassment during employment or incidents under investigation when the applicant left employment.

By applying, the job applicant confirms their understanding of these recruitment procedures.

Islamic Relief is an equal opportunities employer.

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