Account Director

2 months ago

Birmingham, Birmingham, United Kingdom British Telecom Full time


Account Director

Job Req ID: 32774

Posting Date: 8 May 2024

Function: Sales and Commercial

Unit: Business

Location:

Snowhill, Birmingham, United Kingdom

Salary: Competitive plus great benefits

Locations: Birmingham, Bristol or Manchester

Why this job matters

As an Account Director, you'll be working with one of the UK's largest and most prestigious manufacturing companies. This is one of BT's most strategic accounts, delivering WAN, LAN and security services and projects globally.

In this role, you'll also be part of the leadership team for the Manufacturing & Resources vertical and play a pivotal role in defining the growth strategy.

You can be based from either our Birmingham, Bristol or Manchester strategic hubs, you'll spend time each week at the client's site and there will be some international travel involved.

What you'll be doing


• Proactively contributes to the account strategy function by supporting the sales director in the creation of the account strategy and account development plan (ADP) for the customer.


• Takes responsibility for developing successful, sustainable, and profitable long-term relationship with the customer within a complex hierarchy structure.


• Proactively develops a strong understanding of the customer's requirements and transformational roadmap, ensuring robust ADPs exist and accurately portray the competitive landscape and how BT is positioned within it.


• Creates industry level consortia to identify and solve medium to long term business problems.


• Defines, develops, owns key customer relationships and contact strategy, and drives customer satisfaction improvements increasing Net Promoter Score within the account.

The skills you'll need

Customer Relationship Management

Strategic Planning

Growth Mindset

Inclusive Leadership

Solution Selling

What we'd like to see from you


• Sales experience in telco or technology.


• Excellent stakeholder management skills with proven credibility to operate at C-suite level within large, complex multinational organisations.


• Experience creating a virtual team to deliver commercially sound, complex customer solutions/managed experience whilst maintaining a positive customer experience.


• Willing and able to gain Security Check (SC) level security clearance and be able to travel internationally, including to the US, when required.

Benefits

At BT, we entertain, educate, and empower millions of people every single day. We're a brand built on connecting people – whether that's friends, family, businesses, or communities. Working here, you'll receive an attractive salary and a range of competitive benefits, but – more than that – you'll be joining an ambitious organisation with a culture of togetherness, collaboration, and inclusivity, that takes a genuine and proactive interest in your progress and development.


• Hybrid working - 3 together, 2 wherever (for this role, together includes time at the office and at the client site each week)


• On target bonus


• Company car or cash alternative


• Family private healthcare


• BT Pension scheme, minimum 5% employee contribution, BT contribution 10%


• 25 days annual leave (not including bank holidays), increasing with service


• Huge range of flexible benefits including cycle to work, healthcare, season ticket loan


• World-class training and development opportunities


• Option to join BT Shares Saving schemes


• Discounted broadband, mobile and TV packages


• Access to 100's of retail discounts including the BT shop

With over 175 years of heritage, BT is now the flagship business brand of BT Group. We've brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally.

We're a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it's not just the technology that matters, it's what it can do to help them build stronger, smarter, more secure businesses.

We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.

As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you're a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.

  • Account Director

    2 weeks ago

    Birmingham, Birmingham, United Kingdom LHH Recruitment Solutions Full time

    Account DirectorBirmingham (Hybrid Working)up to £55k DOE + BonusLHH are thrilled to partner with one of the most reputable creative communications agencies in the industry, working with hugely recognised brands.Reporting into the Client Services Director, you will be responsible for managing your own team of specialists to deliver projects across a arrange...

  • IT Account Director,

    2 weeks ago

    Birmingham, Birmingham, United Kingdom Chapman Tate Associates Full time £40,000

    Senior IT Account Director (Overlay) - Existing Accounts A fantastic opportunity awaits for a seasoned professional for the position of Senior IT Account Director (Overlay) - Existing Accounts at Chapman Tate Associates. This role involves working in the realm of IT Managed Services, O365, Backup/DR, Connectivity, Cloud Services, MS365, LAR, Licensing,...

  • Account Director

    2 weeks ago

    Birmingham, Birmingham, United Kingdom Executive Network Group Full time

    Account Director - Facilities Management The FMC Network have partnered with a nationwide service provider to recruit an Account Director within the Facilities Management space. This is an exciting opportunity for a confident, experienced, and ambitious leader with proven ability to successfully manage large Hard FM contracts. The role would be suited to a...

  • Account Director

    2 weeks ago

    Birmingham, Birmingham, United Kingdom bakergoodchild Full time

    As a rapidly expanding business, we're always on the lookout for new talent Due to recent investment in the very best mail fulfilment & print technology, coupled with, we are looking for a highly ambitious Account Director with 5+ years' experience to join our team. The Account Director has responsibility for the successful retention and revenue...

  • Account Director

    5 days ago

    Birmingham, Birmingham, United Kingdom Reimin Reid Recruitment Limited Full time

    IT Sales – Account Director – Cyber Security/Cloud/Managed ServicesLocation: UK Wide (Remote)Salary: £60k-£90k, £120k-£180k OTE + Excellent BenefitsRef: (phone number removed)Role: Are you looking to join a hugely successful business, in the growing world of IT Managed Services, to manage and grow high value accounts, earning good money along the...

  • Account Director

    12 hours ago

    Birmingham, Birmingham, United Kingdom Reimin Reid Full time

    IT Sales - Account Director - Public Sector CX Software Location: UK Wide (Remote) Salary: £60k-£90k BASIC, £120k-180k OTE + Excellent Benefits Ref: Role: This cash rich organisation develops all of its own software and is now looking to employ an experienced and strategic solution sales professional to cover the UK. Selling our client's full portfolio...

  • Account Director

    2 weeks ago

    Birmingham, Birmingham, United Kingdom Brookwood Recruitment Ltd Full time

    Account Director opportunity for an award winning business, who've won and continue to win awards that recognise they are at the top of their game when it comes to operations, sustainability, and leadership.The RolenProgressive role within an innovative business, focused on delivering high quality services throughout the UK to a range of impressive,...

  • Account Director

    2 weeks ago

    Birmingham, Birmingham, United Kingdom Reimin Reid Full time

    IT Sales – Account Director – Public Sector CX SoftwareLocation: UK Wide (Remote) Salary: £60k-£90k BASIC, £120k-180k OTE + Excellent Benefits Ref: Role:This cash rich organisation develops all of its own software and is now looking to employ an experienced and strategic solution sales professional to cover the UK. Selling our client's full...

  • Director/Senior Account Director

    2 weeks ago

    Birmingham, Birmingham, United Kingdom WAA Chosen Limited Full time

    Three specialist hubs. Automotive & Transport, Building & Construction and Leisure & Lifestyle. Brand, digital, direct marketing, sales promotion, PR, social media, and events. Delivering creativity with a commercial focus so brands get chosen more often. As a result of ambitious agency growth plans, we are actively seeking an exceptional Group Account...

  • Account Director

    2 weeks ago

    Birmingham, Birmingham, United Kingdom Jones and Palmer Full time

    Role Overview:This role encompasses overall accountability for a portfolio of clients, from pitching new business, agreeing on the scope of work undertaken and commercial negotiation to invoicing. The Account Director will need to develop exceptional relationships with internal colleagues as well as external clients.Where this role differs from the norm;The...

  • Account Director

    2 weeks ago

    Birmingham, Birmingham, United Kingdom Jones and Palmer Full time

    Role Overview:Ready to make your application Please do read through the description at least once before clicking on Apply.This role encompasses overall accountability for a portfolio of clients, from pitching new business, agreeing on the scope of work undertaken and commercial negotiation to invoicing. The Account Director will need to develop exceptional...

  • Senior Directorate Accountant

    2 weeks ago

    Birmingham, Birmingham, United Kingdom Mylocum Full time

    New opportunities for Senior Directorate Accountant - OperationsPOSITION:We are looking for a Senior Directorate Accountant - OperationsBAND: 8ASALARY:£40/hrLOCATION:The position is based in Birmingham, Priestley Wharf (B7 4BN).we are looking to hire medical secretary with excellent organizational and administrative skills. The medical secretary is expected...

  • Key Account Director

    2 weeks ago

    Birmingham, Birmingham, United Kingdom ASR International Ltd Full time £50,000

    Key Account Director Opportunity ASR International is currently assisting an international Market leader in filling a key appointment within the Key Accounts team. We are looking for a Key Account Director to take on a dynamic and challenging leadership role, overseeing a select client base of National Merchant accounts, including one of the largest...

  • Account Director

    2 weeks ago

    Birmingham, Birmingham, United Kingdom CBRE Full time

    This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Account Director Job ID Posted 31-May-2024 Service line GWS Segment Role type Full-time Areas of Interest Engineering/Maintenance, Facilities Management, Property Management Location(s) Birmingham - England - United Kingdom of Great Britain and...

  • Public Relations Account Director

    2 weeks ago

    Birmingham, Birmingham, United Kingdom KC Represents Full time

    Job DescriptionPR Account Director, Competitive Salary, Birmingham/ HybridAre you ready to join an innovative PR agency that is making waves in the Midlands? This boutique agency is seeking a dynamic PR Account Director to take the lead on key client accounts and guide the delivery team in providing exceptional service. If you're keen on being part of a...

  • Senior IT Account Director

    2 weeks ago

    Birmingham, Birmingham, United Kingdom Chapman Tate Associates Full time

    Role:Senior IT Account Director (Overlay) – Existing AccountsIndustry:IT Managed Services, O365, Backup/DR, Connectivity, Cloud Services, MS365, LAR, Licensing, Digital Transformation, Modern Workplace, Veeam, Datto, Account Management, Farmer, OverlayLocation:Hybrid – WFH but need client would like someone to work from Birmingham City offices 1-2 times...

  • Senior IT Account Director

    2 weeks ago

    Birmingham, Birmingham, United Kingdom Chapman Tate Associates Full time £40,000

    Role: Senior IT Account Director (Overlay) - Existing Accounts Industry: IT Managed Services, O365, Backup/DR, Connectivity, Cloud Services, MS365, LAR, Licensing, Digital Transformation, Modern Workplace, Veeam, Datto, Account Management, Farmer, Overlay Location: Hybrid WFH but need client would like someone to work from Birmingham City offices 1 2 times a...

  • Account Director

    2 weeks ago

    Birmingham, Birmingham, United Kingdom Local UK Full time

    CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Global Workplace Solutions (GWS) is a division of CBRE uniquely positioned to...

  • Public Relations Account Director

    2 weeks ago

    Birmingham, Birmingham, United Kingdom KC Represents Full time

    PR Account Director, £40,000+ (DOE), Birmingham/ HybridPR Account Directors... I am delighted to be working with this fantastic PR agency who are a real up and comer on the Midlands PR agency scene. A boutique agency looking for an influential figure within their small but mighty team, to lead key client accounts and oversee the delivery team to ensure the...

  • Account Director

    2 weeks ago

    Birmingham, Birmingham, United Kingdom Local UK Full time

    Company ProfileCBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 100,000 employees and operate in 48...