Sales & Service Lead - Brompton Road

1 month ago

London, Greater London, United Kingdom Alo Yoga Full time

WHY JOIN ALO?

Mindful movement. It's at the core of why we do what we do at Alo—it's our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That's the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.

JOB TITLE: Sales & Service Lead

Role Objective:

The Sales & Service Lead is integral to the elevating the guest experience at Alo Yoga. They will ensure we deliver our targets for engagement, guest education and interaction, create a service-lead environment on the sales floor, and ultimately create a sanctuary that sets Alo apart from other retailers.

Sales & Service Leader

Lead an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching

Continue to build the client relationship daily with our customers

Analyze reports in order to strategize and deliver results; support implementing action plans focusing on deficient areas and highlight growth opportunities

Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed.

Business Leader

Partner with Operations & Visual Manager to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized

Demonstrate strong business acumen by leveraging metrics to support business-driving strategies

Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests

People Leader

Leads by example and inspires staff in daily operations and guest experience.

Directly oversee the Sales & Service Associates and Cashiers; responsible for recruitment and development of talent

#LI-JJ1

#LI-4

#li-onsite

Use company performance tools to evaluate each operations associate and provide constant feedback to drive individual growth and improvement in partnership with the store leader

Business Partner

Collaborate with Community & Studio, Operations and Visual Leads to ensure cross-functional training and to ensure the business is well-executed

Execute company-level operations-focused directives, projects and initiates, in partnership with the Sales & Service Manager (e.g. from the SCC)

Sales & Service Lead Qualifications:

Prior work experience in a client-centric, sales environment

Proven leadership capabilities demonstrating excellent decision making

Values feedback, receptive to receiving feedback and eager to provide

Self-motivated with a desire to achieve results and excel individually, and as a team

Excellent interpersonal and written communication skills

Aligns with and embodies Alo's values

Proof of right to live and work in the UK

Hourly Rate - £16-£18 per hour, depending on experience

Sales & Service Lead Schedule:

The Sales & Service Lead is full-time and requires 32-40 hours per week fulfilling the job description as stated above. To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to be available for opening, closing and weekend shifts, which may be subject to change. All Employees are expected to be able to work from the week of and including "Black Friday" until the end of the holiday season, first week of January.

Diversity and Inclusion statement

As an Equal Opportunity Employer, ALO Yoga does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

Interview Process adjustments

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.

#LI-JJ1

#LI-4

#li-onsite

Please review our company California Job Applicant Privacy Policy HERE.

  • Supervisor - Brompton Road, London

    2 weeks ago

    London, Greater London, United Kingdom Maje Full time

    What we are offering:A Supervisor position in our boutique in Brompton Road, London.On a day-to-day basis at Maje, you will be to support of the manager in the coaching and training of the team members, supervise the sales team, welcome our international customers, offer them a personalised and emotional experience, ensuring the smooth running of the...

  • Sales & Service Lead - Brompton Road

    2 weeks ago

    London, Greater London, United Kingdom Alo Yoga Full time

    WHY JOIN ALO?Mindful movement. It's at the core of why we do what we do at Alo—it's our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That's the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it...

  • Sales & Service Manager - Brompton Road

    1 month ago

    London, Greater London, United Kingdom ALO YOGA Full time

    OVERVIEWThe Sales & Service Manager is a critical member of the store leadership team accountable for bringing Alo's business and guest experience strategy to life in the store. This individual is passionate about business targets, sales, guest experience, and elevating talent to meet Alo's Guiding Principles. This role's north star is pointed at ensuring...

  • Sales & Service Manager - Brompton Road

    4 weeks ago

    London, Greater London, United Kingdom ALO YOGA Full time

    OVERVIEWThe Sales & Service Manager is a critical member of the store leadership team accountable for bringing Alo's business and guest experience strategy to life in the store. This individual is passionate about business targets, sales, guest experience, and elevating talent to meet Alo's Guiding Principles. This role's north star is pointed at ensuring...

  • Sales & Service Manager - Brompton Road

    2 weeks ago

    London, Greater London, United Kingdom Alo Yoga Full time

    OVERVIEW The Sales & Service Manager is a critical member of the store leadership team accountable for bringing Alo's business and guest experience strategy to life in the store. This individual is passionate about business targets, sales, guest experience, and elevating talent to meet Alo's Guiding Principles. This role's north star is pointed at ensuring...

  • SMB Account Executive

    2 weeks ago

    London, Greater London, United Kingdom Culture Amp Full time

    The Opportunity at Culture Amp Here at Culture Amp, we have an exciting opportunity for an Account Executive (New Business) to come and join our talented and inclusive sales practice. We find ourselves in a pretty unique position where we are now doubling down our efforts in attracting more of our customers towards our performance tool so that they can...

  • Enterprise Account Executive

    2 weeks ago

    London, Greater London, United Kingdom Culture Amp Full time

    Join us on our mission to make a better world of work.Culture Amp revolutionizes how over 25 million employees across 6,000 companies create a better world of work. As the global platform leader for employee experience, Culture Amp empowers companies of all sizes and industries to transform employee engagement, develop high performing teams, and retain...

  • User Experience Researcher and Digital Designer

    2 weeks ago

    London, Greater London, United Kingdom Brompton Bicycle Limited Full time

    The role: Future Product Research looks at the five-year horizon and beyond. We are responsible for identifying and defining new opportunities and problems Brompton can win at solving. Evolutionary developments are not our remit; our objective is to have a 10x impact through detailed analysis and foundational understanding of how value is generated for our...

  • Sales Associate

    2 weeks ago

    London, Greater London, United Kingdom Reiss Limited Full time

    London, Brompton Road, Knightsbridge, GB As part of our Retail team, you'll be joining our store in London, Brompton Road on a part- time basis as our Sales Associate, who is responsible for providing exceptional customer service and supporting our management team to achieve sales and operational goals. Who you are You'll have experience in a customer...

  • Head of People Operations

    2 weeks ago

    London, Greater London, United Kingdom Brompton Bicycle Limited Full time

    The role: This is a fantastic opportunity for you to join a highly engaged and collaborative team that is passionate about delivering a progressive people agenda for Brompton, all the while ensuring our work is underpinned by our purpose to create urban freedom for happier lives. As the Head ofPeople Operations, you will have responsibility for all...

  • 344 Sovereign Road

    2 weeks ago

    London, Greater London, United Kingdom Forest Hill London Full time

    Opportunity Knocks Hard to find Light Industrial Building in East London, a stone's throw from Veteran's Memorial and the 401 Corridor. Roughly 6920 sq ft interior space, with 400 amp service in regularly maintained building. Some Hvac work done in the last few years as well as a new roof in 2021. Currently only a single bay door, the second bay was...

  • Sales Assistant

    2 weeks ago

    London, Greater London, United Kingdom Designer Exchange Full time £13

    Job Description Company Description Designer Exchange is the leading destination for buying, selling, and exchanging pre-loved designer accessories. With locations in Knightsbridge, Manchester, Birmingham, Leeds, Cheshire Oaks and Madrid, we offer a wide range of luxury items. Our mission is to provide a seamless and premium experience for fashion lovers. ...

  • Director of People Operations

    2 weeks ago

    London, Greater London, United Kingdom Brompton Bicycle Limited Full time

    As the Head ofPeople Operations, you will have responsibility for all transactional services, leading across Business Partnering and Talent Acquisition while operating as part of the wider People Function which comprises of Learning & Development, Culture & Engagement, Compensation & Benefits, as well as People Operations and Talent & Acquisition - known as...

  • 1276 Wayne Road

    2 weeks ago

    London, Greater London, United Kingdom Forest Hill London Full time

    Virtual Tour Share 3 Bed 3 Bath 4 Parking $ 799, Wayne Road London 1276 Wayne Road London 1276 Wayne Road London 1276 Wayne Road London 1276 Wayne Road London View All 39 Photos Details Property ID Status For Sale (On market for 2 days) Property Type Detached Style Two Story Area 2142 SqFt Lot Size 74.Parking Spaces 4 Garage Spaces 1 Taxes $4, Basement...

  • 1067 Foxcreek Road

    2 weeks ago

    London, Greater London, United Kingdom Forest Hill London Full time

    Development Potential,Full,Unfinished,Sump Pump Air Conditioning Central Air,Wall Unit(s) Heating Type Forced Air,Natural Gas Description Move in ready two storey on premium lot backing onto trees & green space in sought after Foxfield. The main floor welcomes you with a large foyer leading up a few steps to the large eat in kitchen including all...

  • Digital UX Designer

    2 weeks ago

    London, Greater London, United Kingdom Brompton Bicycle Limited Full time

    Future Product Research looks at the five-year horizon and beyond. our objective is to have a 10x impact through detailed analysis and foundational understanding of how value is generated for our users and how Brompton can gain a strategic advantage. We are looking to bring in a UX Designer to deep dive into the services and digital solutions Brompton can...

  • Cloakroom Attendant

    2 weeks ago

    London, Greater London, United Kingdom Mezcalito Brompton Full time

    Cloakroom attendant description:We're looking for a cloakroom attendants at Mezcalito Brompton Cocktail bar and Club.Duties: Behind on charge of the cloakroom of the venue. Managing the terminal for the cloakroom and taking payments.- providing a high-standard service to all our guests. Printing a report at the end of the shift and giving it to the manager...

  • Chief People Officer

    2 weeks ago

    London, Greater London, United Kingdom Brompton Bicycle Limited Full time

    Chief People Officer (CPO) at Brompton Bicycle is a strategic leadership role, part of our C-Suite and reports directly to our CEO. In this newly created role, the CPO will lead the development and implementation of a people strategy that is aligned with our unique opportunity and ambitious growth plan. You'll lead Business Partnering, Talent Acquisition,...

  • Chief People Officer

    2 weeks ago

    London, Greater London, United Kingdom Brompton Bicycle Limited Full time

    Chief People Officer (CPO) at Brompton Bicycle is a strategic leadership role, part of our C-Suite and reports directly to our CEO. In this newly created role, the CPO will lead the development and implementation of a people strategy that is aligned with our unique opportunity and ambitious growth plan. You'll lead Business Partnering, Talent Acquisition,...

  • Product Support Specialist

    2 weeks ago

    London, Greater London, United Kingdom Culture Amp Full time

    Join us on our mission to make a better world of work.Culture Amp revolutionizes how over 25 million employees across 6,000 companies create a better world of work. As the global platform leader for employee experience, Culture Amp empowers companies of all sizes and industries to transform employee engagement, develop high performing teams, and retain...