Business Manager

2 weeks ago

London, Greater London, United Kingdom Lloyds Banking Group Full time

Business Manager - Market Platform

Our Mission

We're on a journey to build the bank of the future, and we need your help. We're continuing our extensive data transformation programme, redefining what a bank is from the inside out. Become part of our diverse team where you'll impact the lives of more than 26 million customers through brands including Lloyds Bank, Halifax, Bank of Scotland, and Scottish Widows.

Why we're doing this?

We're committed to Help Britain Prosper and become the best bank for customers. As part of this, we're redefining our data and digital capabilities, providing customers with personalised, simpler, continuous interactions across online, mobile and branches. Our digital platforms (public website, mobile & tablet app, and internet banking website) are where the majority of customer and colleague interactions with the bank take place. They are becoming increasingly sophisticated with the introduction of public API's, growing numbers of devices to access them from and evolving operating systems.

The team

We are part of the Markets Platform, who provide end to end management and development of Financial Markets, Capital Markets and Trade Services for the Corporate & Institutional Banking business in Lloyds Banking Group. As a Business Management team, we are passionate about supporting and guiding the Platform and Lab leads to achieve Business goals. Business Management are the go-to people when it comes to finances, delivery governance, people and processes. You'll manage and support delivery of required outcomes in terms of governance reporting for the Platform initiatives. You'll manage risk reporting and will support platform leadership with risk management activities inc. Audit, Risk & Control Self-Assessment and will support the Divisional Resilience and Security Office. As a team, if we don't know the answer, we definitely know someone that does

Here's where you'll make a difference

  • Are you articulate with a flair for words and storytelling? You'll be supporting the Platform leads to present status updates to Executive committees and Board Level meetings, and for making the updates interesting. If you have a knack for making the intricate seem intuitive and can convey technical concepts to a non-technical audience with ease, we would love to hear from you.
  • Do you have excellent partner management skills? You'll be collaborating with and managing relationships with internal customers acting as a business partner, supporting Platform Leads with change activity, including operating model and productivity activities, collaborating with Product Owners with QBR write up in memo/tooling.
  • Do you have a passion for process optimisation, problem solving & analysis? You'll be supporting BAL activity around identifying shortcomings, suggesting improvements, and implementing approved revisions to platform processes, systems and procedures.

About you

  • Any experience of writing board or Executive committee papers.
  • Working in an IT change delivery area as a BM.
  • Delivery progress reporting.

Addtionally you'll have the below;

Communication - skilled communicator capable of transforming complex technical language into clear and concise executive reports. Your expertise in distilling tech-speak into plain English will be pivotal in bridging the gap between technical teams and business stakeholders.

Action Orientated - Proactively take on new opportunities and deliver against commitments with a sense of urgency, high energy, and enthusiasm. Focuses on creating and implementing a plan, while driving progress in a clear and sustainable way.

Stakeholder Management - Manage and resolve conflict and ensure the right people involved or impacting their work have a joint understanding and expectation of the work, what is happening, the implications and crucially their role in making it successful.

Agile Mindset - Work with an agile mentality and within methodologies to drive pace and adaptability in the delivery of value.

What do you get in return?

We have the scale and breadth to provide you with a diverse range of training and development opportunities, helping you achieve an exciting and fulfilling career. Join us and be part of an inclusive, values-led culture that celebrates diversity, equal opportunity and provides opportunities for flexible working. You'll get to develop expertise in a wide range of data capabilities as well as come on our journey to Cloud based solutions. We're committed to building a workforce which reflects the diversity of the customers and communities we serve, and to building an inclusive environment where all our colleagues can be themselves and succeed on merit. We support the principles of agile working and are happy to consider flexible working arrangements. We're an equal opportunity employer and deeply value diversity within our organisation. It also helps that we have a reputation for being a caring, encouraging employer, willing to support and invest in people as they move through life's phases and variety of challenges.

We're proud to have received the following industry recognition:

'Stonewall Top Private Sector Employer', 'Top10 Employer for Working Families', 'The Times Top 50 Employer for Women', 'Gold Standard' and "Best Workplace Adjustments Process" from the Business Disability Forum - each demonstrating our dedication to the principles of agile working and inclusion for all.

Sound like your ideal next workplace?

If you have the right skills, we're after and playing a key role in our continuing transformation programme appeals then get in touch.

We'd love to hear from you.

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