Applications Support Officer

1 month ago

Liverpool, Liverpool, United Kingdom Liverpool City Council Full time

Applications Support Officer

1x Permanent Full Time, 35 hours, 5 days per week

Salary: $86, $94, Super

Close Date: 5th June 2024

Liverpool is a vibrant city that lies in the heart of Greater Western Sydney. Working with Liverpool City Council offers a wealth of professional opportunities as we are on an exciting journey to become Sydney's third CBD and one of the fastest growing regions over the next decade.

With the construction of Western Sydney Airport and the development of Liverpool`s city centre as an innovative health, education, and lifestyle precinct, there has never been a more exciting time to work in Liverpool City. Liverpool is experiencing significant growth from urban release development and from redevelopment in established areas as it continues to provide outstanding levels of service to its wonderfully diverse community.

ABOUT THE ROLE:

This role provides an exceptional customer experience to all stakeholders, maintaining a positive and professional attitude in all interactions.

You will also provide administrative support to the unit and applications support to staff enabling use of corporate applications. Maintaining support and up-to-date user documentation for core application products and managing security profiles for different user groups and roles within Council corporate applications.

ABOUT YOU:

The successful applicant will have:

  • 2+ years of practical experience in corporate applications (preferably in local government environment)
  • Relevant formal qualifications and/or industry experience
  • Ability to understand user requirements and satisfy user requests.
  • Sound communication skills.
  • Demonstrated customer service experience.
  • Proven ability to be a good team player, support peers, team leaders and managers.
  • Experience in managing IT Support issues and providing resolution.

BENEFITS OF WORKING WITH US:

  • Be rewarded with an attractive annual salary package (Salary will be dependent upon the relevant skills, experience, and competencies of the successful applicant.)
  • Flexible working arrangements, including working from home and various council offices.
  • Ability to accrue up to 2 days of flexitime leave per month, which equates to up to 24 days per year (Note: this is in addition to 4 weeks of annual leave per year).
  • Free parking is available nearby, with subsidised parking also on offer.
  • Access to a Fitness Passport membership
  • Internal professional Learning and Development

For further information about the position please contact Samata Billa, Talent Acquisition Partner at

At LCC we know that our people are our most valuable investment. They are the creative drive behind Councils major projects, their skills and knowledge contribute to council short- and long-term objectives.

How to Apply: Please click the 'Apply' button above. Applicants must submit a covering letter, current resume and response to the selection/essential criteria questions which will be shown once you commence your application.

Click here for a copy of the position description

Liverpool City Council is committed to providing a working environment that supports all employees to reach their full potential.

To be eligible to apply for permanent positions at Liverpool City Council, you need to be an Australian Citizen or Permanent Resident.

We welcome candidates from all backgrounds and value diversity and inclusion in our workplace. We encourage all applicants, including First nation people, people with disability, LGBTIQ and culturally diverse communities to join Council.

Council will provide reasonable adjustments for individuals with a disability throughout the recruitment process.

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