Sales Support

2 months ago


Liverpool, Liverpool, United Kingdom CMA CGM Full time

CMA CGM | ABOUT US

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.

Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.

Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group's shipping and logistics expertise to bring humanitarian supplies around the world.

Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.

RESPONSIBILITIES

To provide quotations to customers and follow up. Act as support and backup for the Account Manager.

Develop and increase volumes in defined Sales Segment and coordinator sales tasks within the organisation.

KEY PERFORMANCE INDICATORS

  • Handle quotation requests received by the Account Manager and customers within KPI
  • Support Customers in the utilization of the web platform & online account requests
  • Actively promote CMA CGM Group Services and Non-Maritime products (e-commerce, VAS, intermodal, CEVA...)
  • Request DDSM exception and update info into the system
  • Monitor quotations pending from line
  • Relay other requests from customers to Customer Care
  • Back-up for Outside Sales or Inside Sales
  • Create, update and follow up quotations on a dedicated portfolio of customer
  • Log Opportunities handles in NOVA to create a pipeline
  • Ensure bookings are freighted according to agreed rates and DDSM on workflow report
  • Contribute to dispute resolution
  • Actively work on clearing the Bookings that our freighting team are unable to freight (using NVR Report distributed daily)
  • Negotiate with Head Office Pricer through AQUA to secure competitive pricing to develop volumes/revenue
  • Coordinate with agency trade manager to ensure focus on trade priority
  • Maintain and develop strong lasting relationships with customers to generate volume/ revenue
  • Monitor e-mails received by account manager each day, carry out whatever actions are needed from Sales.
  • Assist in preparation of tender figures for annual contracts

REQUIRED SKILLS

  • Must have a good telephone manner when speaking to customers
  • Pro-active/Can-do attitude
  • Previous Sales coordinator experience
  • Confident to build customer relationships
  • Excellent Communication and organisational skills
  • Ability to work under pressure
  • Excellent time management and prioritising skills
  • Attention to detail
  • Ability to work alone and as part of a team

PRACTICAL AND TECHNICAL KNOWLEDGE

  • Computer literate – Outlook, Windows system
  • Seeks new ways to improve current working methods
  • Solutions focused
  • LARA
  • LISA

Not only do we offer a competitive salary, we also offer a generous benefits package including:

  • 25 days annual leave (plus public holidays) increasing with length of service plus additional day over Christmas period and the opportunity to buy/sell annual leave
  • Discretionary annual bonus
  • Enhanced pension scheme up to 15% total contribution
  • Life assurance x4
  • Commitment to promoting awareness and understanding of Mental Health through our Mental Health and Wellbeing Charter
  • Private healthcare (BUPA) + Healthcare Cash plan, including an Employee Assistance Programme
  • Local and global development opportunities across 160 countries within the CMA CGM Group, including opportunities at our iconic Head Office tower in Marseille
  • Hybrid Working
  • Cycle to work scheme/ Season ticket loans
  • Enhanced policies including Maternity & Paternity
  • Employee recognition awards
  • Considerable scope for personal and professional growth through the CMA CGM Academy

CMA CGM Group is proud to define itself as a family business built on strong human values.

  • Excellence
  • Exemplarity
  • Imagination
  • Boldness

CMA CGM respects, supports and values diversity in all forms. We seek to avoid discrimination and are committed to equal opportunities for all our employees.

Our long-held inclusive policy improves performance, creates growth opportunities for all, aligns with our customer's values and enhances employee engagement.

Join us and discover a world of opportunities

Please note that when you click "Apply", you will be transferred to the career portal. Please make a note of the Job Requisition ID number so you can locate the vacancy and progress your application. You will also be required to log in or register on the career portal to progress your application.

Come along on CMA CGM's adventure



  • Liverpool, Liverpool, United Kingdom Search Full time £25,000

    Position: Sales Support SpecialistLocation: Liverpool City CentreContract Type: Full-time, PermanentWorking Hours: Monday to FridayAn exciting opportunity has arisen for a company in Liverpool City Centre seeking to hire a Sales Support Specialist to join their main office on a permanent basis, offering a competitive salary.The ideal candidate will possess...


  • Liverpool, Liverpool, United Kingdom Pertemps Full time

    Sales Support CoordinatorMonday to Friday £26k - £32kTemporary to Permanent (Permanent from day 1 dependant on experience)Our client, Pertemps, is seeking a dedicated Sales Support Coordinator to join their growing team on a temporary to permanent basis. This role involves collaborating closely with Sales, Purchasing, and Warehouse teams to facilitate...


  • Liverpool, Liverpool, United Kingdom STEM Graduates Full time

    STEM Graduates - Sales Support CoordinatorLocation: Hybrid role with office presence required.Employment Type: Full Time, Monday to Friday, standard office hours.STEM Graduates is seeking a dedicated Sales Support Coordinator to enhance our Sales Team's efforts. This role is ideal for an individual who thrives on discovering new business avenues through...


  • Liverpool, Liverpool, United Kingdom Cameron Clarke Associates Full time

    Technical Sales Specialist | Internal RoleCameron Clarke Associates is seeking a dedicated and knowledgeable Technical Sales Specialist to enhance our internal sales team. This position involves providing both sales and technical assistance to our clients, addressing a variety of commercial and technical inquiries.The ideal candidate will possess a strong...


  • Liverpool, Liverpool, United Kingdom TF Solutions Full time

    Are you passionate about sales and dedicated to providing exceptional customer service? At TF Solutions, we pride ourselves on being a comprehensive provider of air conditioning and refrigeration solutions. With significant growth over the years, we have established ourselves as a premier distributor in the UK, and we are now part of the Travis Perkins...


  • Liverpool, Liverpool, United Kingdom TF Solutions Full time

    Are you passionate about sales and dedicated to providing exceptional customer service? At TF Solutions, we pride ourselves on being a premier distributor of air conditioning and refrigeration products in the UK. With significant growth over the last decade and as part of the esteemed Travis Perkins Group, we are committed to nurturing talent for future...

  • Sales Assistant

    1 month ago


    Liverpool, Liverpool, United Kingdom Lupa Recruitment Full time

    Sales Assistant GBP20k- GBP23k + commission Full time South, Liverpool Our client is a dynamic company that specialises in computing and data systems , helping support business operations worldwide. They are seeking a customer-focused Sales Assistant to join their team and support the sale's operation. This is an excellent opportunity for someone who is...

  • Sales Agent

    2 months ago


    Liverpool, Liverpool, United Kingdom Acorn Insurance Ltd Full time

    Job Title: Sales Agent Location: LiverpoolSalary: GBP24,255 to GBP27,876 OTE including GBP2,000 performance related bonus per annum, once established within your role.Job Type: PermanentWorking hours: 37.5 hours a week between 9:00am and 17:30pm Monday to Friday including 1 in 3 SaturdaysThe Insurance Sales Agent role is a fast-paced, customer focused sales...

  • Sales Coordinator

    3 days ago


    Liverpool, Liverpool, United Kingdom SIG plc Full time

    About SIG plcSIG plc is a leading supplier of building materials and solutions. We are currently seeking a highly skilled Sales Coordinator to join our team.Key ResponsibilitiesDevelop new sales opportunities and support the regional sales management team.Collaborate with the warehouse team to ensure timely product delivery.Engage with the external sales...


  • Liverpool, Liverpool, United Kingdom Verisure Services (UK) Limited Full time

    Unlock Your Sales Potential with Verisure Services (UK) LimitedWe are seeking a highly motivated and results-driven Sales Executive to join our team in Liverpool. As a Sales Executive, you will be responsible for generating sales opportunities through cold canvassing, building relationships with customers, and driving referrals.Key Responsibilities:Develop...

  • Sales Representative

    1 month ago


    Liverpool, Liverpool, United Kingdom Citrus Connect Full time

    Our client leads the UK home improvement market with our Thermotec Insulated Roofing System. This innovative solution transforms conservatories into year-round living spaces, cutting energy costs and enhancing acoustical insulation, all backed by a 10-year warranty. The Opportunity: As a Sales Representative, you'll showcase their Thermotec product range (a...

  • Sales Administrator

    1 month ago


    Liverpool, Liverpool, United Kingdom Search Full time

    Sales AdministratorLocation: Liverpool City CentreSalary: 25,000Contract: Full time, PermanentHours: Monday to FridayAn excellent opportunity for a company in Liverpool City Centre who are looking to recruit a Sales Administrator to work out of their main office on a permanent basis, offering a salary of 25,000 per annum working Monday - Friday during core...


  • Liverpool, Liverpool, United Kingdom Lupa Recruitment Full time £20,000 - £23,000

    Position OverviewRole: Retail Sales AssociateEmployment Type: Full-timeLupa Recruitment is a forward-thinking organization specializing in technology and data solutions, dedicated to enhancing business operations globally.We are currently in search of a customer-oriented Retail Sales Associate to become a vital part of our team, assisting in the sales...

  • Sales Consultant

    2 weeks ago


    Liverpool, Liverpool, United Kingdom Acorn Insurance Full time

    Job OverviewPosition: Sales ConsultantLocation: Liverpool, HybridCompensation: £24,255 to £27,876 OTE* including a £2,000 performance-related bonus annually, once you are established in your position.Employment Type: Full Time, PermanentWorking Hours: 37.5 hours per week, scheduled between 9:00 AM and 5:30 PM, Monday to Friday, including one Saturday...


  • Liverpool, Liverpool, United Kingdom Twenty Nine Consultantcy Ltd Full time

    Position Overview:We are looking for an Experienced Sales Executive who possesses a robust sales background and a strong passion for sustainable home enhancements. In this role, you will be tasked with driving sales and offering expert guidance to our clientele. Key Responsibilities:Discover and cultivate new sales prospects.Conduct client meetings and...


  • Liverpool, Liverpool, United Kingdom Twenty Nine Consultantcy Ltd Full time

    Position Overview:We are looking for an Experienced Sales Executive who possesses a robust background in sales and a strong passion for sustainable home enhancements. In this role, you will be tasked with driving sales and offering expert guidance to our clientele. Key Responsibilities:Discover and cultivate new sales prospects.Engage in client consultations...


  • Liverpool, Liverpool, United Kingdom Reed Full time

    Job Summary:We are seeking a highly motivated and results-driven Sales Development Representative to join our dynamic team at Reed. As a key player in our sales department, you will be responsible for nurturing warm leads and closing deals.Key Responsibilities:Engage with warm leads generated from customer inquiries via our CRM system.Build and maintain...


  • Liverpool, Liverpool, United Kingdom Intelligent Payments Full time

    About Intelligent PaymentsIntelligent Payments is a fast-growing Independent Sales Organisation in the merchant services sector. We work with both international and UK acquiring banks to deliver an excellent card payment acceptance experience to small and medium-sized enterprises.Job OverviewWe are seeking a highly motivated and experienced sales...


  • Liverpool, Liverpool, United Kingdom Twenty Nine Consultantcy Ltd Full time

    Position Overview:We are looking for a Field Sales Consultant who is enthusiastic about eco-friendly home enhancements. The perfect candidate will possess a robust sales history along with exceptional interpersonal abilities. Key Responsibilities:Identify and secure sales opportunities within the designated area.Engage in client meetings and...

  • Sales Associate

    3 days ago


    Liverpool, Liverpool, United Kingdom Snaphunt Full time

    About the RoleWe are seeking a highly motivated and customer-focused Sales Associate to join our team at Snaphunt. As a Sales Associate, you will be responsible for providing exceptional customer service, educating customers on our products, and achieving sales targets.Key ResponsibilitiesCustomer ServiceProvide excellent customer service by greeting and...