Prisoner Custody Officer

1 month ago

Bristol, Bristol, United Kingdom Serco Plc Full time

Location: Bristol County & Magistrate Courts

Salary: £22,502 per annum

Working as a Prisoner Custody Officer (PCO) in Prisoner Escort Custody Services (PECS) is more than just a job, it's the chance to be a part of something great, to join a work family where you are valued, and you can make a difference every day. In addition to a rewarding career, we also offer:

Base Salary of £22,502 (35hrs pw) We believe in recognising your contributions and growth, so as well as continuous training & development opportunities, every year, you will be eligible for a base salary increment, allowing you to see tangible progress in your earnings (year 2 - £23,062 / year 3 - £23,469 / year 4 - £23,933) Pension (matched up to 6%), life insurance; 20 days annual leave (rising to 25 after 7 years' service) plus Bank Holidays. A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, MIND, Simply Health Care and Dental Plans and more Access to a range of discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure, Retail and Hospitality discounts and more A supportive team & culture where you'll get the chance to make a positive difference in a company passionate about diversity and inclusion

We are operational 24/6 and you'll cover various early and late shifts, 35hrs pw. Flexibility is key as due to the nature of role there are a range of different working arrangements & additional hours. There will be days when your finishing time could be unpredictable, however, we operate a rota basis (provided 12 weeks in advance) that allows you the flexibility to enjoy meaningful time off to do the things you enjoy & love.

About the Role:

As a PCO at our court, you'll work as part of team to provide safe and secure escorting & custody services, to detainees, focusing on the physical and mental wellbeing of those in your care.

During court you'll be responsible for every aspect of their care until it's time for them to return to custody or to be released. Key duties include, accompanying defendants in court rooms and cells; searching property or people; ensuring food and drink is available and completing paperwork and data entry for the day.

What you need to do the job

Our current PCO's come to us with different work & life experiences, what you've done before doesn't matter, what matters is that you're committed to making a difference to the lives of others – the rest you will learn during your 5 1/2-weeks training course and through our experienced colleagues.

Ideally, you'll have a current valid driver's license, be reasonably fit and have good written and verbal communications skills, using those skills to manage and control all situations. Our roles would suit those who have a particular interest in criminology or psychology.

Try our careers assistant tool to find out more: Careers Assistant

Our Assessment Process:

Briefing call to assess eligibility -> Competency based virtual interview -> short role-play and written exercise.

Additional Information:

All roles are exempt from the Rehabilitation of Offenders Act 1974 and all offers of employment are subject to Ministry of Justice Enhanced Level 2 checks with Enhanced DBS (Adult & Child Barring) and satisfactory employment references.

#pecs

About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.


By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.


Apply
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.


At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Silver Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact

At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on to discuss.

  • Prisoner Escort Custody Officers

    2 weeks ago

    Bristol, Bristol, United Kingdom Serco Group Full time

    We are hiring at our Prisoner Escorting Custody Services. We have a number of positions Prisoner Custody Officer roles available.As a Prisoner Custody Officer your role is to provide court transportation services, collecting detainees from prisons or police stations and transporting them safely and securely to courts. Once there, you're responsible for every...

  • Prisoner Escort Custody Drivers

    2 weeks ago

    Bristol, Bristol, United Kingdom Serco Group Full time

    We are hiring at our Prisoner Escorting Custody Services.We have a number of positions Prisoner Custody Officer roles available: Prisoner Custody Escort Drivers Youth Escort Custody Drivers Youth & Adult Custody Drivers (Dual Badge Officers)As a Prisoner Custody Officer your role is to provide court transportation services, collecting detainees from prisons...

  • Prison Officer

    2 weeks ago

    Bristol, Bristol, United Kingdom Serco Plc Full time

    Location: HMP Ashfield, BristolSalary: Up to £30,750 per annum effective from 1st April 2023Type: Permanent. Full time positions available (average 40 per week, with various shifts). Traditional and 4 day working week shift patterns available.What's in it for you?From 1st April 2023, you will start your training at £26,000 per annum, and at your pace we...

  • Custodial Flow Coordinator

    2 weeks ago

    Bristol, Bristol, United Kingdom Oxleas NHS Foundation Trust Full time

    Are you ready to unlock your potential within a challenging, creative and fast paced work environment? Do you want to escape your current job role and work with people to build positive and productive lives, whatever their past? Now is the time to break into offender healthcare and develop your career.As part of the South West Prison Healthcare contract...

  • Prisoner Escort

    2 weeks ago

    Bristol, Bristol, United Kingdom Serco Plc Full time

    Location: Bristol Vehicle Base, BS11 8HTPermanent roles offering job stability & security.Working as a Prisoner Custody Officer (PCO) in Prisoner Escort Custody Services (PECS) is more than just a job, it's the chance to be a part of something great, to join a work family where you are valued, where you can make a difference every day.In addition to a...

  • Prisoner Escort

    2 weeks ago

    Bristol, Bristol, United Kingdom Serco Plc Full time

    Location: Bristol Vehicle Base, BS11 8HTPermanent roles offering job stability & security.We are operational 24/6 and you'll cover various early and late shifts (minimum of 40hrs pw) including bank holidays (apart from Christmas Day and Good Friday). Roles at our bases start from 6.30am and due to the nature of the role, the finish time is not known,...

  • Prison Support Role

    4 weeks ago

    Bristol, Bristol, United Kingdom HM Prison & Probation Service Full time

    His Majesty's Prison and Probation Service. An extraordinary job. Done by someone like you. As an Operational Support Grade, you will play a key part in supporting the day-to-day running of a busy prison You will be part of a supportive team doing all sorts of things – from security and searches at the gate, to managing deliveries, supervising visitors,...

  • Youth Offender Support Worker

    2 weeks ago

    Bristol, Bristol, United Kingdom Charles Hunter Associates Full time

    Posted 14 February 202- Salary £ £31000 per annum + + Full Training and Progression LocationBristol Job type Permanent Discipline Social Care ReferenceMBCYP3284848_ Contact NameMark BeaverJob description:Do you have experience working with young people in care or in the justice system? Are you interested in working with young offenders? Are you emotionally...

  • Head of Offender Management Services

    2 weeks ago

    Bristol, Bristol, United Kingdom Serco Full time

    Head of Offender Management ServicesCompany: HMP AshfieldType: Permanent, Full TimeSalary: Competitive with Excellent Corporate BenefitsWe are looking for a Head of Offender Management Services to join the team at HMP Ashfield, an adult male sex offender facility located in Pucklechurch, South Gloucestershire. Your main focus will be on assessing, planning,...

  • Service Leader

    2 weeks ago

    Bristol, Bristol, United Kingdom Serco Full time

    Head of Offender Management Services HMP Ashfield Permanent, Full Time Competitive Salary & Excellent Corporate Benefits Package We are recruiting a Head of Offender Management Services for HMP Ashfield, an adult male sex offender prison based in the village of Pucklechurch in South Gloucestershire.Offender Management is an integrated approach to the...

  • Head of Offender Management Services

    2 weeks ago

    Bristol, Bristol, United Kingdom Serco Limited Full time

    Head of Offender Management Services HMP Ashfield Permanent, Full Time Competitive Salary & Excellent Corporate Benefits Package We are recruiting a Head of Offender Management Services for HMP Ashfield, an adult male sex offender prison based in the village of Pucklechurch in South Gloucestershire. Offender Management is an integrated approach...

  • Security Officer

    2 weeks ago

    Bristol, Bristol, United Kingdom Hays Specialist Recruitment Limited Full time

    Security Officer, HMP Bristol, Full time, M-F, Ongoing temporaryYour new companyHMP Bristol is a category B adult male prison based in Horfield, Bristol.Your new roleWorking as a Security Officer you will be working alongside the operational security team. You will be responsible for escorting/assisting contractors as they carry out maintenance work around...

  • Administrator

    2 weeks ago

    Bristol, Bristol, United Kingdom Oxleas NHS Foundation Trust Full time

    To provide an integrated comprehensive secretarial and administrative support service to the integrated health care services at HMP Bristol. Communication Liaison and telephone contact with all statutory and non-statutory agencies, healthcare practitioners, GPs, consultants and solicitors etc., within prisons, hospitals and community health settings as...

  • Prisoner Escort

    2 weeks ago

    Bristol, Bristol, United Kingdom Serco Plc Full time

    Base Location: Bristol Vehicle Base, BS11 8HTPermanent roles offering job stability & security.A supportive team & culture where you'll get the chance to make a positive difference in a company passionate about diversity and inclusionWe are operational 24/6 and you'll cover various early and late shifts (minimum of 40hrs pw). Flexibility is key as due to the...

  • Administrator

    2 weeks ago

    Bristol, Bristol, United Kingdom Oxleas NHS Foundation Trust Full time

    To provide an integrated comprehensive secretarial and administrative support service to the integrated health care services at HMP Bristol. Communication Liaison and telephone contact with all statutory and non-statutory agencies, healthcare practitioners, GPs, consultants and solicitors etc., within prisons, hospitals and community health settings as...

  • Assistant Controller

    2 weeks ago

    Bristol, Bristol, United Kingdom Ministry of Justice Full time

    Salary- £30,471Number of jobs available 1Detail of reserve list 12 MonthsRegion South WestCity/Town BristolBuilding/Site HMP/YOI ASHFIELD BRISTOL, BS16 9QJGrade EOOrganisation Grade for HMPPS Band 4Post Type PermanentWorking Pattern Full Time, Part Time, Part Time/Job Share, Flexible WorkingRole Type Procurement and Contracts ManagementJob...

  • Hmp Bristol

    2 weeks ago

    Bristol, Bristol, United Kingdom Ministry of Justice Full time

    Salary- £30,471Number of jobs available 1Detail of reserve list 12 MonthsRegion South WestCity/Town BristolBuilding/Site HM PRISON BRISTOL BRISTOL, BS7 8PSGrade EOOrganisation Grade for HMPPS Band 4Post Type PermanentWorking Pattern Full TimeRole Type Operational DeliveryJob descriptionOverview of the jobThis is a non- operational job in an...

  • Trainee IAG Coordinator

    2 weeks ago

    Bristol, Bristol, United Kingdom Acorn Training Full time

    The job role involves working closely with participants in prison, delivering a high-quality Careers Information, Advice and Guidance service to help them develop aspirations, understand career pathways, and enhance employability skills for sustainable employment opportunities on release. If you lack experience or qualifications, training will be provided....

  • Nurse (Senior)

    2 weeks ago

    Bristol, Bristol, United Kingdom Oxleas NHS Foundation Trust Full time

    Are you ready to unlock your potential within a challenging, creative and fast paced work environment? Now is the time to breakinto offender healthcare and develop your career.As part of the South West Prison Healthcare contract awarded to Oxleas NHS trust in 2022, we are able to expand recruitment and are looking for a compassionate, knowledgeable and...

  • Service Leader

    2 weeks ago

    Bristol, Bristol, United Kingdom Serco Full time

    Head of Offender Management Services at HMP Ashfield We are looking for a dedicated Head of Offender Management Services for HMP Ashfield, a facility located in the village of Pucklechurch in South Gloucestershire. This prison primarily caters to adult male sex offenders. About the Role: Lead several key areas within the Offender Management Function. ...