Dispatch Team Leader in City

3 days ago


Cardiff, Cardiff, United Kingdom Platform Resourcing Full time

Platform Resourcing are currently working with a leading manufacturing company who are looking to expand their team by taking on a Dispatch Team Leader.

Shifts:

  • Monday to Friday only, starting initially on a 2 week rota of mornings and afternoons and nights (Week 1: 6am - 2pm, Week 2: 2pm - 10pm)
  • This role will change to a "223" shift pattern by the end of 2024 including a night shift due to an internal uplift and new shift starting - this will go as follows: 2 days in, 2 days off, 3 days in, 2 days off, 2 days in, 3 days off etc. These shifts will be 12 hour shifts: Week 1 - 6.00am to 6.00pm and Week 2: of 6.00pm to 6.00am.

The successful candidate will have experience of managing a team of Dispatch/ Stores Operatives, managing their performance, addressing performance issues, initiating any additional coaching/ training needed to hit productivity targets alongside providing 121's, highlighting good work as well. You will perform inductions for new starters, liaising frequently with Production teams and Logistics suppliers to streamline the dispatch process, ensuring delivery and quality targets are met. You will ensure that all orders are shipped OTIF to the expected standards, maintaining Health and Safety procedures within the team, supporting the Logistics Manager in all KPI's and data reporting.

Dispatch Team Leader Benefits:

  • Salary: Up to 36,000 plus yearly bonus, please see details below:
  • Starting basic rates: Mornings: 15.23, Afternoons: 16.75, Nights Once nightshifts kick in for the 3 shift pattern on month 2 or 3 you will be on = Once the 223 shift pattern begins, you will be on 36,420 plus the yearly 10% bonus starting at 3642 in the first year - total salary will be 40,062.
  • Permanent, stable role within a growing organisation with huge progression potential
  • 24 days holiday plus 8 bank holidays with Christmas shutdown, days increase with service
  • Death in Service scheme
  • Pension, 4% employee + 5% employer
  • Company Events and long Service Awards, award given from 5 years on in 5 year increments
  • Free Parking, Free Uniform/ PPE, Free Tea and Coffee

Dispatch Team Leader Duties and Responsibilities:

  • Ensure that all vehicles are loaded safely and to the expected high standard, and the
  • RDD's are met, and all quality paperwork, packaging and load photos is adhered to.
  • Interface with Haulage partners and transport planners to ensure vehicles arrive on time or to resolve issues as required
  • Continuously drive the team to maximise output
  • Instil cultural change to embrace ongoing improvements and efficiencies.
  • Minimise labour costs when possible whilst achieving dispatch needs
  • Liaise with other dispatch Team Leaders to organise correct utilisation of manning within the business as a whole
  • Ensure operator training is carried out when needed and sign off completed on time.
  • Generate and implement initiatives that drive improvements
  • Ensure housekeeping is maintained and work areas are clean and free of debris
  • Ensure that the Toolbox talks are explained and signed off by respective persons as required
  • Working with the team to ensure all data reports and KPI's are completed to drive efficiencies.
  • Conduct Finished goods stocks checks and make sure they are maintained
  • Manager dispatch team in relation to HR related activities i.e. holidays / absence / lateness
  • Conduct investigations and disciplinaries as and when required
  • Any other reasonable tasks assigned by your manager / supervisor
  • Ensure all quality issues are delt with and reported
  • Responsible for following all company procedures and policies in line with our compliance management system and to report any concerns of non-compliance immediately

Essential Experience/Qualifications

  • Experience within a Dispatch/ Stores or Warehouse Supervisory/ Team Leader or Management level role
  • Experience of working logistics suppliers
  • Experience of monitoring team productivity and conduction performance reviews
  • Ability to instil positive health and safety culture
  • Experience of providing training to staff members as well as coaching new starters
  • Proven ability to manage holidays/ sickness/ absence
  • Confident to liaise with internal department heads to streamline processes
  • The ability to solve problems and make key decisions under pressure, as well as think laterally and offer creative solutions
  • Excellent communication skills both written and verbal
  • Computer literate, able to update internal systems and use Microsoft Office packages including Word and Outlook, reporting experience highly beneficial on figures and productivity
  • FLT license beneficial but not essential

Privacy and General Data Protection Policy

By applying for this position, you are giving consent for Platform Resourcing Limited to contact you regarding this vacancy and to discuss potential opportunities that would be seen to be in both parties' interest for the explicit reason of assisting you to find work. Your details will not be passed on to any prospective employer/s without your prior consent. Platform Resourcing will not share any of your details with any third parties unless deemed suitable by you as the applicant/data subject.

The above is a general overview and should not be used as a comprehensive list of Platform Resourcing Limited's commitments. You can find more information on how we handle your data please see our Data Protection and General Data Protection Policy within our policies page on our company website. If you have any questions, please call before applying. Platform Resourcing are advertising this vacancy and are acting as an employment agency


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