UK Health Pricing Associate Director

3 weeks ago

Reigate, Surrey, United Kingdom WTW Full time

We have seen rapid growth in our health insurance offering and are looking to expand our capability in this space. You will help us form a global centre of excellence for health insurance across the world and work beside some of the market's top thought leaders, designing and implementing cutting-edge solutions to the problems faced by the world's leading health insurers.

There will be opportunities to work on other lines of business but the focus will primarily be on strengthening and developing our health insurance offerings.

In your role you will be helping our broad range of clients by:

  • Delivering best in class pricing, underwriting, and portfolio and product management capability, alongside process reviews
  • Designing appropriate analytics and helping to build effective pricing models, tools and processes using a wide range of data science techniques
  • Supporting the design and delivery of appropriate underwriting approaches in line with a client's portfolio management strategy
  • Designing and building sophisticated MI and portfolio management capabilities
  • Leveraging your market knowledge in developing cutting edge product management solutions in collaboration with various teams from across WTW

The Role

  • Build and develop a market profile as a representative and advocate of WTW consulting services and technology solutions
  • Be an expert on Health insurance within the team, supporting colleagues with awareness of issues relevant to this space
  • Manage workstreams within large projects, overseen by senior colleagues but with responsibility for communication with clients and the day-to-day running of projects
  • Work collaboratively across a range of projects and internal management and innovation responsibilities, managing priorities and resources appropriately
  • International travel opportunities to support our clients around the world and provide training to staff in other offices to spread health expertise
  • Develop a trusted advisor relationship with client contacts through effective communication and efficient, high quality execution of client work
  • Support identifying and building continuous relationships with clients within the health insurance industry
  • Willingly and energetically become involved across a variety of work to ensure that a broad skill set (technical, management and client) is maintained and developed
  • Interface with colleagues from other specialisms, practices and regions on assignments that reflect a client's broader business challenges and needs
  • Contribute to the development of the company's intellectual capital, particularly relating to household insurance, including the plans for taking this to market
  • Develop and present proposals to potential clients, demonstrating the commercial value of our offerings
  • Build relationships internally and collaborate effectively on cross-functional teams
  • Opportunity to serve as line manager or mentor to more junior associates

The Requirements

  • Demonstrable experience of product, pricing and underwriting, and of interactions with adjacent functions, in a health insurance company, with a deep expertise of the PMI or IPMI markets.
  • A good understanding of best practice health insurance pricing and underwriting
  • A commercial mindset and "finisher" attitude, focussed on tangible outcomes
  • An advocate for the development of analytical approaches and the adoption of new techniques, including data science, machine learning and AI with a particular focus on combining these with subject matter and underwriting expertise
  • Willingness to travel and spend time outside of the UK with clients
  • Strong interpersonal and team skills
  • Excellent project management skills
  • The ability to see the "big picture", engaging and leveraging the resources of adjacent specialisms to address clients' business challenges
  • An understanding of customer journeys, conduct risk and how this affects the overall proposition and particularly the product, pricing, and underwriting elements
  • A good understanding of policy wordings, underwriting rules and actions
  • Awareness of the key areas of claims operations, and associated supplier relationships
  • Preferably an awareness of capital management, and reserving and how they impact pricing and portfolio management
  • Experience of financial planning, forecasting, IT system and other investment and prioritisation is beneficial
  • Domestic travel required between client sites and WTW offices as the need arises

Equal Opportunity Employer

At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity.

Irrespective of which office you join, you will be part of the wider WTW community. Our inclusion networks include Gender Equity, LGBT+, Multicultural, Workability and Young Professionals and our Corporate Social Responsibility group champions social and charitable activities in our local communities. These groups are at the heart of how we engage and inspire colleagues in our offices.

At WTW, we trust you to know your work and the people, tools, and environment you need to be successful. The majority of our colleagues work in a "hybrid" style, with a mix of at home and in-office interactions dependent on the needs of the team, the role requirements, and client interactions or full-time in the office. This role can be based in either London or Reigate and there would be an expectation of at least 3 days in the office.


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