Supply Chain Administrator in Cardiff

5 days ago


Cardiff, Cardiff, United Kingdom Biotage Full time

If you are a proactive and customer-focused individual with a passion for ensuring smooth and efficient operations, we would love to hear from you

We are currently seeking applicants for the role of Supply Chain Administrator to support our Operations team, who will play a key role in ensuring seamless order processing and effective communication across departments.

Responsibilities will include:

  • Order Processing: Efficiently process inter-company orders received from our sister companies.
  • Collaboration: Act as a key liaison between production, materials, stores departments, and product managers to ensure seamless operations and meet customer requirements.
  • Query Management: Serve as the focal point for all queries related to sales order confirmations and stock availability.
  • Order Management: Oversee the entire process from order confirmation through to production and shipping.
  • Communication: Maintain clear and professional communication with all relevant departments and stakeholders to ensure accurate and timely order fulfilment. Attend meetings related to production or supplier problems and keep the hubs informed of any arising issues.
  • Documentation: Ensure all orders and related documentation are accurately recorded and maintained.
  • Problem Solving: Address and resolve any issues or discrepancies related to orders promptly and efficiently. Serve as the point of contact for customer service issues within Microsoft Dynamics ERP system.
  • Support: Provide assistance with planning and procurement activities as needed, to ensure smooth operations.

The successful candidate for this role will have:

  • Experience: Experience in customer service, order processing, or a related field.
  • Skills: Excellent communication and interpersonal skills; strong organizational and multitasking abilities.
  • Technical Proficiency: Proficient in Microsoft Office Suite (Word, Excel, Outlook). Experience of Microsoft Dynamics 365 may be an advantage, but not essential.
  • Attention to Detail: High level of accuracy and attention to detail in all tasks.
  • Team Player: Ability to work collaboratively in a team environment and across multiple departments.


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