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Account Manager
3 months ago
Job Title: Account Manager
Location: Birmingham and Surrounding Areas
Salary: Up to £75,000 per annum
Job Type: Full-Time (Monday to Friday)
About Us: The company is a dynamic and forward-thinking company seeking an experienced and driven Account Manager to join their team. If you are passionate about account management and are within a commutable distance of Birmingham, we want to hear from you
Key Responsibilities:
- Client Relationship Management: Develop and maintain strong, long-term relationships with clients, ensuring their needs are met and expectations exceeded.
- Account Growth: Identify opportunities for growth within existing accounts, working to upsell and cross-sell additional products or services.
- Contract Coordination: Oversee the execution of client contracts, ensuring they are delivered on time, within scope, and within budget.
- Problem Resolution: Address client issues and concerns promptly, finding effective solutions to ensure client satisfaction.
- Reporting and Analysis: Provide regular reports on account status, including sales forecasts and account metrics, to senior management.
- Collaboration: Work closely with internal teams, including sales, marketing, and product development, to align on client needs and deliverables.
Requirements:
- Experience: Proven experience as an Account Manager or in a similar role, preferably 2 or more years experience.
- Skills: Excellent communication, negotiation, and interpersonal skills.
- Education: Bachelor's degree in Business, Marketing, or a related field is preferred.
- Proximity: Must reside within a commutable distance of Birmingham and the surrounding areas.
- Availability: Full-time availability, Monday to Friday.