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Employee Relations Trainer, North

4 months ago

Hemel Hempstead, Hertfordshire, United Kingdom Haven Holidays Full time
Employee Relations Trainer, North - Herts

Our Support Centre is in Hemel Hempstead Herts we operate a hybrid working model and have 700 amazing team members across our support centre.

1 Park Lane, Hemel Hempstead, Herts HP2 4YL GBR

Job DetailsEmployee Relations Field Trainer (12 months fixed term)
Field-Based, North England (approx. 3 days travel to Park expected a week)
Annual salary + bonus and benefits


We have an exciting opportunity for a commercially focused, practical and hands-on ER Trainer to support with upskilling Team Managers and Heads of Departments across our Haven Parks.

There is a large ER training agenda for this year, this role will be responsible for shaping, creating, and delivering that training.

This is a redefined role with a new remit so it is a fantastic opportunity for you if you want to make an impact and make the role your own This is a 12 month fixed term contract.


Your Opportunity:

You will be responsible for providing remote and on park support for leaders on ER as well as evolving the knowledge and skills of our leaders in ER.


In a bit more detail this will mean:

  • Working with People Partners to provide a consistency in ER approach
  • Regularly visiting our Haven parks to build relationships, evolve your business knowledge and deliver training for our leaders.
  • Working closely with the Learning & Development team to devise and support delivery of appropriate training and training materials on all ER matters to line managers across our parks

What we'd like you to bring:

  • Awareness of the main ER People Policies (Disciplinary, Grievance, Performance, and Attendance) required within a business and their implications
  • Confidence and ability to deliver engaging ER training to a wide range of stakeholders
  • Uptodate knowledge of Employment Legislation, Case Law, and be able to advise the business
  • Appreciation and understanding of diversity and inclusion
What's In It For You?

  • Holiday allowance that rises with service, plus a 'Holiday Buy Scheme'
  • Annual bonus
  • 20% discount on both Haven and Warner Hotels holiday for you, family and friends
  • Comprehensive wellbeing support
  • Access to the Bourne Leisure corporate box at the O2 Arena ,London
  • Exclusive discounts with corporate partners
  • Exciting career pathways, including Learning and Development opportunities such as Apprenticeships and Degrees
Who are we?
We're part of an award-winning Bourne Leisure family, which includes Haven & Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations and our HQ based in Hemel Hempstead.

What's it like to work with us?
Working with us is ultimately defined by our exceptional people and teams.

At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member.

We prioritise openness and transparency in our interactions allowing our team members to be their authentic selves.


In this role, you can expect to travel throughout the UK, including visits to our sites, our support centre in Hemel Hempstead and any off-site meetings with partners or suppliers.


What can you expect during the recruitment process?

The interview process will be up to 3 stages and may contain a presentation or skills test, depending on the role.

If you require any support or reasonable adjustments to help you perform at your best during this process, please let us know.

Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission.

We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.


We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can.

If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at -