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Reservations Supervisor

3 months ago


Blackpool, Blackpool, United Kingdom RBH Hospitality Management Full time

JOIN OUR FAMILY

At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality We are passionate about the industry and always on the lookout for new talent to join us on our journey...

A DAY IN THE LIFE OF A RESERVATIONS SUPERVISOR AT HOLIDAY INN BLACKPOOL

What you'll be doing...

Reporting to the Reservations Manager you can expect your working day to include the following.

Supporting the commercial strategy for the hotel, in terms of taking reservations and driving rooms revenue within the hotel.
Working with stakeholders relating to groups and events, supervising the groups from enquiry stage to operational stage.
Having a commercial input in the strategy around food and beverage through pre-arrival upselling.
Act as a Duty Manager
Please note this role is not a 9am-5.30pm role and will include various shifts including evenings and weekends to allow the hotel to maximise all commercial opportunities.

WHAT WE NEED FROM YOU

We hire mostly on personality & potential but here are a few of our requirements...

To succeed in the role of Reservations Supervisor, you will need the following qualities and skills.

Knowledge of Opera PMS systems is essential.
Delphi Experience is desirable.
Previous experience in working in a high volume hospitality commercial environment.
Previous experience as a Front Office Supervisor/Management would be an advantage.

WHAT WE OFFER

You will have access to a benefits package we believe truly works for our people and enhances our overall culture...
Discounted hotel room rates for you and your friends & family
Extra days holiday for your birthday
Flexible working arrangements
Pension
Free meals on duty saving you over £1000 per year

To learn more about our full benefits package, click here to watch our employee benefits video.


EQUAL OPPORTUNITIES

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact .

International Talent Welcome: We are open to sponsoring candidates from overseas who possess the right skills and qualities for the role. RBH holds a sponsorship license, making the immigration process a smooth journey for the right candidate.

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