Customer Assistant

1 month ago


Sandhurst, Bracknell Forest, United Kingdom Adecco Full time

Customer Panel Facilitator

Contract: 12 months

Rate: 12.66 per hour

Hours: 13.5

Location: Sandhurst Extra The Meadows Marshall Road Sandhurst GU47 0FD

  • Saturday pm
  • Sunday 10am-4pm
  • Holiday cover/ any absence

Location: Sandhurst

We are looking for individuals interested in helping out in store, welcoming customers and engaging in taste tests and panels with them. A great part-time opportunity with a community centred approach, we'd encourage those who can confidently engage and speak with others to apply. Full training for this role is provided previous experience in a customer facing role necessary.

Skills:

  • Friendly, engaging and happy to talk to people and welcome them in store
  • Able to hold conversation and suggest products, take notes and feedback
  • Excellent customer approach,
  • Previous experience in a customer engagement environment is necessary.
  • IT skills an advantage (for tracking info and results)
  • Full training will be provided including food hygiene course
  • Driving license is desirable due to picking up items from other stores

What you do:

Recruiting shoppers from the stores and inviting them to take part in blind tastings

Preparing the food for the tasting. Ensure that safe and legal protocols are adhered to at all times.

Working within a team of people either in store or in mobile locations to conduct untrained customer panels on various products.

  • Includes recruiting customers, using questionnaires and asking questions face to face to gather responses on the performance of various products
  • Working methodically to follow methods & routines & using the correct tools to handle, prepare & cook both raw & cooked products for presentation to customers
  • Working to achieve team targets & deliver department workload by contributing equally & supporting colleagues
  • Recording & presenting data accurately on databases & spreadsheets
  • Attending planned training days & achieving the required pass score to ensure skills & knowledge are maintained
  • Checking company branded products against specification for visual, intrinsic & sensory quality tests
  • Supporting the Quality Team by conducting other ad-hoc customer testing when requested
  • Following our Business Code of Conduct and always acting with integrity and due diligence

Apply today and start your journey to an exciting new position

TO APPLY - Please apply with a up to date CV.

Candidates will ideally show evidence of the above in their CV in order to be considered and will be required to evidence their right to work in the UK should their application be progressed

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)



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