File Handler Assistant
2 weeks ago
Supporting one or more Lead File Handlers with a specific focus on Care Home Claims, performing delegated tasks to aid the progression and/or resolution of these claims.
Compensation package
Hybrid working 1 day in the office, 4 days remote, Health Care Cash Plan, Holidays 25 days plus 8 bank holidays (opportunity to buy & sell 3 days) increasing to 26 after 5 years' service and to 27 after 10 years' service, Death In Service - after 1 year, Employer Pension Contribution, Cycle to Work Scheme, Tech Scheme, Season Ticket Loan , Gym Flex
Key Accountabilities
- To undertake initial steps on a file including sending out acknowledgements, and procedural documents such as AOS/Notice of Acting.
- Conduct such investigations as are appropriate and as may be delegated from time to time by the Lead Fee Earner(s)
- Carry out standard procedural tasks, Carry out non-standard procedural tasks, including drafting non-standard court documents
- Reviewing medical records and taking witness statements, where appropriate.
- To assist the Lead Fee Earner(s) in progressing the file in the most appropriate and timely manner.
- Undertake Legal Research
- To ensure compliance with the SRA Code of Conduct 2011
Activity Time Frames:
- Adaptable; follows the direction of the LFE and prioritises own activity on a daily basis.
- Scale and Scope
- Typically expect 6 chargeable hours per day, to be agreed at team/local level.
- Supports one or more Lead Fee Earner(s)
- Works on the case load of the Lead Fee Earners
- Complete delegated tasks within time frame agreed with Lead Fee Earner
Recruitment Criteria
- Ideally a degree in Law/LPC Graduates/ILEX trained
- Knowledge of Disease desirable but not essential
- Litigation experience is essential
- Previous experience of handling own caseload or assisting "lead fee earners" with their case-loads.
- Demonstrate analytical and critical thinking.
IT Literate;
- Proficient in MS Office
- Experienced in using a Claims/Case Management system
Capabilities needed to succeed and excel in the role:
Technical knowledge and Experience to be developed
- Basic Guidelines for court/CPR inc completion of court forms
- Client SLAs
- Building deeper experience in care home claims
- Basic claim and file handling skills.
- Investigation techniques
- Progression to a more detailed understanding of CPR
- Financial Management/recording of fees and chargeable hours
Through formal input build an understanding of;
- Area of law relevant to the role
- Liability
- Quantum
Why Join Keoghs?
- Career Growth: We invest in our team's development, providing opportunities for growth and advancement.
- Collaborative Environment: Work alongside experienced legal professionals who value teamwork. Impactful
- Work: Make a difference in people's lives by contributing to personal injury cases.
- Competitive Compensation: We offer a competitive salary and benefits package.
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