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Claims Handler in Llandudno

4 months ago

Llandudno, Conwy, United Kingdom Brown & Brown (Europe) Full time

Claims Handler

Location: Llandudno (On-site)

Package: £Negotiable + Benefits

We're strengthening our Claims function within BIS to ensure we continue to provide outstanding service to our clients and colleagues.

You'll be Responsible for the delivery of claims services, taking overall responsibility for the smooth running of client accounts by providing or introducing technical advice and service support on all claims related matters.

The day to day:

  • Main Point of contact for all general/strategic claims issues.
  • To manage a Delegated Authority claims management system in relation to Professional Indemnity Insurance scheme.
  • Generate additional revenue through claims value added service.
  • Understand the clients' business and their claims management needs and look for innovative solutions to deliver those needs through the provision of ongoing client service.
  • To understand the client's business and associated insurance risks and exposures.
  • To carry out analysis and report on claims experience including executive summaries, 'what if' analysis and triangulation etc - leading presentations and delivery to clients.
  • Lead and deliver the end to end ongoing client service, adhering to standardised policies, procedures and service standards.

The Benefits:

  • A Negotiable basic salary coupled with all the standard benefits (Pension, DIS, 25 days holiday + Bank Holidays) A culture based around ongoing staff development including funded qualifications
  • The ability to be a core part of our Claims proposition and assist in the development of it further

About you:

  • You'll have a good understanding of the claims market with a wide range of Commercial Insurance Knowledge, including Liability, Motor, Property and Ideally Professions risks.
  • Able to communicate and influence effectively at all levels up to and including director level.
  • A skill set that includes high level Analytical, IT and Communication skills (Verbal, Written, Video) coupled with a client first mindset.