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Sales Associate

3 months ago


Bicester, Oxfordshire, United Kingdom BURBERRY Full time
At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.

We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.

INTRODUCTION

At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.

We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.

JOB PURPOSE

To meet and strive to exceed individual and store sales goals while executing key strategies of retail led growth, leveraging the franchise, operational excellence and all department category development; embracing and following on a daily basis the Burberry Experience during all interactions, owning the responsibility for developing new customers, as well as maintaining relationships with existing clientele.

RESPONSIBILITIES

Provide excellent customer service skills, great selling skills and exhibit motivation to succeedDemonstrate superior interpersonal and communication talentBuild customer loyalty through active client development and follow-throughMaintain an up-to-date and detailed client bookFollow all Cultivate requirements and activities such as; courtesy and relationship emails, inviting customers back to shop, reactivation, capture complianceAssist in stock room maintenance and keep it organizedResponsible for stock pulled; all stock must be put away in orderly fashionPERSONAL PROFILE

Excellent interpersonal skills required to ensure clear, effective communication with all management and staff.Consistently show a positive attitude & take responsibility for own actions.Must be results driven and flexible to changeA minimum of 1 year on sales, preferably in a luxury retail environment.Proven experience in driving sales and meeting sales targets.Excellent customer service level.Strong clienteling background.MEASURES OF SUCCESS

Financial Targets: achieving individual and store sales goals targets, UPT, ATV, Client Development.Excellent customer service through Burberry Experience Evaluations.Capture compliance.FOOTER

Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.