Relationship Management Apprentice

1 month ago


Aberdeen, Aberdeen City, United Kingdom Lombard Full time

Join us as an Apprentice

Joining us in our Commercial & Institutional team in October 2024, you'll be provided all the technical training you'll need to be successful in your roleYou'll be part of our growing community of apprentices, benefitting from a supportive and collaborative working environmentYou'll be joining our apprenticeship programme, where we'll support you to complete an externally accredited programme, Providing Financial Services L6, which will take you up to 21 months and will set you up with excellent career prospectsWe thrive through diversity and value the variety of backgrounds, perspectives and opinions in the room – and if you value this too, there's a place for you with usWhat you'll learn Taking on an apprentice role could be a fantastic starting point or change for your career. You'll receive support every step of the way, with guidance, training and mentoring to help you reach your full potential. Your line manager will set you up with goals and an individual learning plan, to help you complete professional qualifications or technical trainings Your learning journey will include: How to proactively speak over the phone with customers to deepen relationships, resolve queries, as well as work with other areas of the organisation to meet customer needsHow to investigate and analyse queries accurately and raise with the relevant internal and external parties without delay, escalating where appropriateHow to promote new digital services to encourage customers to use these channelsWhat you'll do Once established in the programme, we'll look to you to support other new apprentices, using your experience to guide and support them. You'll also be: Completing your learning plan on time, which may include passing exams, submitting workbooks and providing evidence of your developmentWorking closely with your apprenticeship learning provider and developing positive relationships with a wide range of colleaguesDeveloping your knowledge and capabilities to undertake the jobThe skills you'll need We're looking for people with a passion for learning and high levels of determination, motivation, and drive to succeed. You'll have strong communication, stakeholder management and interpersonal skills with the ability to build, maintain and enhance relationships at all levels. You'll also need: The ability to maintain a strong customer focusAn innovative and creative mindsetGood problem solving skills and a proactive and inquisitive mindset, with the ability to challenge and offer solutionsAn analytical, numerate, and logical skillset with the ability to adapt well to changeGood planning and organisational skills with the ability to prioritise and manage your time effectivelyWhat else you need to know An Apprenticeship is a development programme. At NatWest we offer apprenticeship programmes for candidates who have little or no qualifications or experience in the subject of study. If you have substantial experience or qualifications in the apprenticeship subject, you may be overqualified and not meet the programme criteria. Please make sure you have checked the FAQs before applying to ensure you meet the requirements. Eligibility It would be ideal if you can provide evidence of your grade A-C or Level 4, Maths and English GCSE or equivalent results, but this is not necessary to start with us as an apprentice. If you didn't manage to achieve the desired grades or cannot provide evidence of your qualifications, then we'll help you to attain them during your apprenticeship. 80 UCAS points (A levels or BTECs in England and Highers or equivalent in Scotland) How we'll reward you You'll join on a competitive salary of between £23,940 and in addition you'll receive money to help you save for retirement. You can choose from a range of protection, healthcare or lifestyle benefits from NatWest Group Benefits, our fully flexible reward programme. You'll have a generous holiday entitlement of 28 days plus 8 bank holidays – you may be required to work bank holidays. Visit our reward and benefits page for more information on the benefit packages we offer. For more information read our Apprentice FAQs


  • Aberdeen, Aberdeen City, United Kingdom Lombard Full time

    Consultant Banker & Relationship Management, CustomerRelationship Management Apprentice- Aberdeen, United Kingdom- Apprenticeship- Full Time#R


  • Aberdeen, Aberdeen City, United Kingdom Johnson Controls International Full time

    Apprentice Business AdministratorWho we are: Are you ready to start your career? At Johnson Controls, we're on the hunt for enthusiastic individuals to join our team as an apprentice business administrator. Your role will be to carry out the administration function for the Maintenance Department as directed by the Senior Maintenance Administrator. Ensure...


  • Aberdeen, Aberdeen City, United Kingdom QA Apprenticeships Full time

    Are you a technically minded organiser with good attention to detail?Do you have passion for providing great customer service and working within a friendly team? ICR Scotland are looking for an enthusiastic Digital Support Apprentice to join the existing team as administrative support.About ICR ScotlandICR Scotland are a leading provider of EPoS systems...


  • Aberdeen, Aberdeen City, United Kingdom John Clark Motor Group Full time

    Digital Marketing Apprentice - John Clark Motor Group AberdeenAre you looking for an alternative to College or University?Do you want to earn while you learn? Due to continued expansion John Clark Motor Group are looking for an exceptional Digital Marketing Apprentice - HAVE YOU GOT WHAT IT TAKES?PurposeThis role is focused on the day-to-day management of...


  • Aberdeen, Aberdeen City, United Kingdom QA Apprenticeships Full time

    Evolve Training are seeking an enthusiastic and confident person to join their team as their new Administration Apprentice. You would join a family run company of over 30 years. Evolve are based in Dyce but offer training all over Scotland.This position requires strong attention to detail and the ability to work collaboratively with cross-functional teams,...


  • Aberdeen, Aberdeen City, United Kingdom Little Dreams Nursery Full time

    Job Title: Apprentice Early Years Support Worker / Lunch HelperResponsibilities: Communicate with children, parents, management and staff. Carry out instructions from Practitioners, Room Leaders, Management. Provide emotional and physical support to children. Be able to interact confidently with children. Follow all health and safety requirementsNote: This...


  • Aberdeen, Aberdeen City, United Kingdom QA Apprenticeships Full time

    The RoleA fantastic opportunity start your career in finance with an international company who are committed to your learning and developmentThis role is an excellent opportunity for a confident team player to take their first step in a career in finance while gaining valuable experience in digital administration with an SCQF Level 6 Diploma in Digital...


  • Aberdeen, Aberdeen City, United Kingdom Amazon TA Full time

    Amazon Operations sits at the heart of the Amazon customer experience. We are open, inclusive and welcome individuality and diversity. Our teams take pride in a job well done, looking out for one another, ensuring the highest safety standards and playing their part in delivering the quality service Amazon is known for around the world. We maintain and...


  • Aberdeen, Aberdeen City, United Kingdom Amazon TA Full time

    Amazon Operations sits at the heart of the Amazon customer experience. We are open, inclusive and welcome individuality and diversity. Our teams take pride in a job well done, looking out for one another, ensuring the highest safety standards and playing their part in delivering the quality service Amazon is known for around the world.We maintain and...


  • Aberdeen, Aberdeen City, United Kingdom QA Apprenticeships Full time

    Employer description:Osprey is a modern housing organisation for modern times. We are investing in technology and digital services, whilst retaining the right balance of personal contact and support to our customers. We invest in our people, value our staff team and have a strong ethos of professionalism and respect.Overview:If you are passionate about...


  • Aberdeen, Aberdeen City, United Kingdom QA Apprenticeships Full time

    Why Evolve Training?Evolve training have been successfully providing health and safety, mechanical skills and personal development training to company employees and individuals since 1993. Having built a reputation for sharing knowledge, they are a trusted training provider with strong and ongoing relations with their customers across industries including...


  • Aberdeen, Aberdeen City, United Kingdom Jonas Software Full time

    Job Description:1st Line Support ApprenticeThe C-SAM WayIt's not WHAT we do, it's WHY we do itAt C-SAM we are all about progression and constantly challenging and developing ourselves as individuals, as a company and ultimately as an industry. Inspiring our industry to innovate and to maximise the part that technology can play in getting more people, more...


  • Aberdeen, Aberdeen City, United Kingdom James Fisher and Sons plc Full time

    About the Role:Apprentice Customer Service Administrator (Mechanical Division)Dyce, AberdeenPermanent positionThe Company:RMSpumptools provides the industry with the most extensive range of integrated products. The tools and systems we provide have evolved from a deep, practical knowledge of every aspect of the artificial lift industry.Our products are...


  • Aberdeen, Aberdeen City, United Kingdom Hatton Traffic Management Limited Full time

    About UsHatton Traffic Management is a leading provider of traffic management services across the UK. Established in 1976, Hatton has developed into a major force within the highways and utilities sectors, working closely with our clients as a key part of their integrated supply chain. We currently have ten locations in the UK that cover the country from...


  • Aberdeen, Aberdeen City, United Kingdom CBRE Enterprise EMEA Full time

    Maintenance Engineer - Multi Skilled Tech Position at CBRE Global Workplace Solutions Join the team at CBRE Global Workplace Solutions, a top provider of facilities and corporate real estate management worldwide. We are on the lookout for a Multi Skilled Tech to handle planned preventative maintenance, reactive works, and small installation projects, while...

  • Project Manager

    1 week ago


    Aberdeen, Aberdeen City, United Kingdom Ross-shire Engineering Limited Full time

    Project Manager Position at RSEAre you a skilled Project Manager looking to join a dynamic team within a leading clean water technology company? If so, RSE is currently seeking a Project Manager to join the Operations & Maintenance division in Aberdeen. This role involves overseeing small to medium projects for Utility services including Water and Power,...

  • Service Manager

    1 week ago


    Aberdeen, Aberdeen City, United Kingdom Jobit Full time £45,000 - £50,000

    Service Manager (Agricultural Machinery) Service Manager (Agricultural Machinery)Location: Aberdeen, Aberdeenshire Salary: £45k - £50k + Excellent Benefits Monday - Friday, 7:30am - 5:00pm The Client: Our client is a well-established agricultural machinery company, offering a comprehensive range of new and used agricultural equipmentThe Role:As an...

  • Site Manager

    1 week ago


    Aberdeen, Aberdeen City, United Kingdom RSE Full time

    Job Title: Site Manager at RSE Join our Asset Management and Technical Services team at RSE as a Site Manager, working across Scotland on a permanent basis. Take full control and management of all RSE activities on site, overseeing sub-contractor activities and ensuring works meet specifications and safety standards. Instruct, direct, control, and allocate...

  • Property Assistant

    1 week ago


    Aberdeen, Aberdeen City, United Kingdom Newton Property Management Full time

    _Are you looking for a new role with excellent career progression?_- Is multi-tasking part of your day-to-day role?_- Do you fancy a change in career, working in a fast-paced, exciting sector?_THIS ROLE COULD BE FOR YOUWe're now hiring a Property Administration Assistant to join us at Newton Property Management. This is an exciting opportunity to join our...


  • Aberdeen, Aberdeen City, United Kingdom Circet IRE & UK Full time

    Circet UK are looking for an experienced Supervisor to work on our R100 contract and cover Aberdeenshire activities. We are leading providers to the Telecommunications, Transport Infrastructure and Power Sectors in Ireland and the UK. Manage workflows - survey and programme work streams for the supply chain and organise staff to carry out required works as...