Senior Interactions Analyst

3 weeks ago


Bristol, Bristol, United Kingdom Lloyds Banking Group Full time
Job Description at Lloyds Banking Group

Are you ready to join a team that is passionate about transforming customer experiences? At Lloyds Banking Group (LBG), we're on a mission to help Britain recover and prosper. As the UK's largest digital, retail, and commercial bank, we are committed to making a positive impact on our customers and communities.

Job Summary:

In the Chief Customer Office (CCO), our Value Analytics & Modelling team is dedicated to utilizing customer data to revolutionize customer interactions. We are currently undergoing exciting changes to enhance our customer interactions and deliver a personalized experience.

Your Role:
  • Develop technical models to optimize customer contact and drive meaningful interactions.
  • Enhance customer analytics by incorporating data science techniques into the contact strategy.
  • Extract and analyze data from various sources to develop new insight solutions.
  • Utilize data modeling tools and statistical techniques to interpret data and identify key drivers, risks, and opportunities.
  • Translate analysis into actionable insights for effective communication.
Requirements:

We are looking for individuals with strong analytical skills and the ability to transform complex requests into valuable insights. Key qualifications include:

  • Proficiency in Advanced SQL (preferably Teradata) and experience working with large datasets.
  • Ability to provide data-driven solutions to business challenges.
  • Excellent communication skills to collaborate with technical and non-technical partners.
  • Understanding of data science principles and their practical application.
  • Experience in leveraging statistical methodologies to drive insights.

Additionally, familiarity with Python, Machine Learning, and retail banking data would be advantageous.

What We Offer:

In addition to a competitive salary, you'll benefit from:

  • Annual group performance share bonus.
  • Access to Flexible Benefits scheme, offering lifestyle, health, financial protection benefits.
  • Generous employer pension contribution and private medical health cover.
  • Share schemes, staff discounts, and 30 days holiday entitlement.

Join us at Lloyds Banking Group and be part of our journey to shape the future of financial services. Don't miss out on this opportunity to make a real difference


  • Support Analyst

    3 weeks ago


    Bristol, Bristol, United Kingdom JR United Kingdom Full time

    Support Analyst One Big Circle – BristolFull-Time 37.5 hours over 5 Days£18k - £26kAbout One Big Circle Formed in 2017, One Big Circle is a fast-growing Bristol technology company that provide "Intelligent Video" solutions. We focus entirely on solving real-world industry problems by fusing new technology in the field of Video, IOT, Cloud and AI...

  • Support Analyst

    2 weeks ago


    Bristol, Bristol, United Kingdom JR United Kingdom Full time

    Support Analyst One Big Circle – BristolFull-Time 37.5 hours over 5 Days£18k - £26kAbout One Big Circle Formed in 2017, One Big Circle is a fast-growing Bristol technology company that provide "Intelligent Video" solutions. We focus entirely on solving real-world industry problems by fusing new technology in the field of Video, IOT, Cloud and AI...


  • Bristol, Bristol, United Kingdom University of Bristol Full time

    The roleThis open ended fixed funding post is part of an ESRC New Investigator project, which studies self-avatars in virtual environments, popularly referred to as ' the metaverse'. Specifically, it focuses on how these virtual spaces might affect people's mental well-being and what the role of psychological processes related to one's sense of self is in...


  • Bristol, Bristol, United Kingdom University of Bristol Full time

    The roleThis open ended fixed funding post (for 1.5 years) is part of an ESRC New Investigator project, which studies self-avatars in virtual environments, popularly referred to as ' the metaverse'. Specifically, it focuses on how these virtual spaces might affect people's mental well-being and what the role of psychological processes related to one's sense...


  • Bristol, Bristol, United Kingdom University of Bristol Full time

    The roleThis open ended fixed funding post is part of an ESRC New Investigator project, which studies self-avatars in virtual environments, popularly referred to as ' the metaverse'. Specifically, it focuses on how these virtual spaces might affect people's mental well-being and what the role of psychological processes related to one's sense of self is in...


  • Bristol, Bristol, United Kingdom University of Bristol Full time

    The roleThis open ended fixed funding post (for 1.5 years) is part of an ESRC New Investigator project, which studies self-avatars in virtual environments, popularly referred to as ' the metaverse'. Specifically, it focuses on how these virtual spaces might affect people's mental well-being and what the role of psychological processes related to one's sense...


  • Bristol, Bristol, United Kingdom University of Bristol Full time

    Contract type: Open endedWork hours: 35.0 hours per weekThe roleThis is an exciting opportunity for a Senior Space Planning Manager to join the University's Campus Planning & Design team at a pivotal moment in the shaping of the future vision for the University Campus, to lead on masterplanning, quantitative and qualitative based data analysis, mapping and...

  • Finance Analyst

    3 weeks ago


    Bristol, Bristol, United Kingdom Boeing Full time

    Job DescriptionAt Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great...

  • Finance Analyst

    2 weeks ago


    Bristol, Bristol, United Kingdom Boeing Full time

    Job DescriptionAt Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great...

  • Finance Analyst

    3 weeks ago


    Bristol, Bristol, United Kingdom The Boeing Company Full time

    Job DescriptionAt Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great...

  • Finance Analyst

    2 weeks ago


    Bristol, Bristol, United Kingdom The Boeing Company Full time

    Job DescriptionAt Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great...


  • Bristol, Bristol, United Kingdom Bank of Ireland Full time

    What is the opportunityThis is a fantastic opportunity for a driven and enthusiastic individual to join the Programme team and be part of a multi-year mission to fully re-build the Group IRB model suiteThe Programme spans many areas and requires a wide array of different skill-sets from quantitative analysts to technical professionals, from project managers...


  • Bristol, Bristol, United Kingdom Bank of Ireland Full time

    What is the opportunityThis is a fantastic opportunity for a driven and enthusiastic individual to join the Programme team and be part of a multi-year mission to fully re-build the Group IRB model suiteThe Programme spans many areas and requires a wide array of different skill-sets from quantitative analysts to technical professionals, from project managers...

  • Operations Analyst

    2 weeks ago


    Bristol, Bristol, United Kingdom Mercer Full time

    Operations Analyst Mercer Marsh Benefits TM have a fantastic opportunity to join our team as an Operations Analyst with a specific focus on data analysis, reporting and continuous improvement, based in one of the following locations:Bristol/Edinburgh/Chichester or ManchesterThe role would suit an individual with an analytical and logical mindset, with the...

  • Operations Analyst

    3 weeks ago


    Bristol, Bristol, United Kingdom Mercer Full time

    Operations Analyst Mercer Marsh Benefits TM have a fantastic opportunity to join our team as an Operations Analyst with a specific focus on data analysis, reporting and continuous improvement, based in one of the following locations:Bristol/Edinburgh/Chichester or ManchesterThe role would suit an individual with an analytical and logical mindset, with the...

  • Senior Java Developer

    2 weeks ago


    Bristol, Bristol, United Kingdom Southern Lights Full time

    A great opportunity to join a hugely successful business in the environment sector as a Senior Java Developer has arisen.Find out if this opportunity is a good fit by reading all of the information that follows below. This role would be working for a company with a turnover of just under £100m with 14 offices across the UK. If you are looking for an...

  • Senior Java Developer

    3 weeks ago


    Bristol, Bristol, United Kingdom Southern Lights Full time

    A great opportunity to join a hugely successful business in the environment sector as a Senior Java Developer has arisen.Find out if this opportunity is a good fit by reading all of the information that follows below. This role would be working for a company with a turnover of just under £100m with 14 offices across the UK. If you are looking for an...


  • Bristol, Bristol, United Kingdom University of Bristol Full time

    The roleThis is an exciting opportunity for a Senior Research Associate (SRA) to join the MyWorld project. The role of this Senior Research Associate will be to explore the use of Immersive Technologies to support our understanding and relationship with the natural world in new ways, through the co-ordination and development of experimental immersive...


  • Bristol, Bristol, United Kingdom University of Bristol Full time

    The roleThis is an exciting opportunity for a Senior Research Associate (SRA) to join the MyWorld project. The role of this Senior Research Associate will be to explore the use of Immersive Technologies to support our understanding and relationship with the natural world in new ways, through the co-ordination and development of experimental immersive...


  • Bristol, Bristol, United Kingdom Crouch Waterfall & Partners Ltd Full time

    Crouch Waterfall is an established firm of Civil, Structural and Geotechnical Consulting Engineers with extensive experience of Railways, Buildings, Roads, Bridges and Waterways. The practice, formed in 1981, has enjoyed steady growth with works carried out throughout the UK from offices in Basingstoke, Bristol & Warrington.Scroll down to find the complete...