Key Holder II

4 weeks ago

Gretna, Dumfries and Galloway, United Kingdom Tapestry Full time

Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready-to-wear, jewelry, footwear, home décor, and more. Known for its rich heritage and unique brand DNA, Kate Spade New York offers a distinctive point of view and celebrates communities of women around the globe who live their perfectly imperfect lifestyles.

Kate Spade New York is part of the Tapestry portfolio – a global house of brands committed to stretching what's possible.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity.

KEYHOLDER

Primary Purpose

The Keyholder contributes to achieving store goals in sales, productivity, and service by utilizing Kate Spade selling skills, and Kate Spade Service training. You will responsible for meeting personal sales and productivity goals, and delivering service that meets or exceeds expectations. You will represent Kate Spade to the consumer, act as an ambassador of the brand, and ensure customers' needs are consistently exceeded.

PROFILE

Client & Service Expert

  • Achieves individual sales goals;
  • Develops strong product knowledge across all categories;
  • The key holder is responsible for ensuring exemplary customer service by delivering the ultimate Kate Spade experience;
  • Able to develop a personal clientele through effective use of the selling skills, proactive client outreach and use of client book.

Building Brand Equity

  • Understand and communicate the Kate Spade aesthetic, brand philosophy and lifestyle to the customer;
  • Demonstrate interest and ability to work as part of a team.

Operational Excellence

  • Execute operational tasks as per company directives;
  • Accurately processes all POS transactions;
  • Adhere to and apply visual directives, ensure that store standards are executed daily;
  • Heightened responsibility as Keyholder for the store.

Skills and Abilities Required

  • Professional selling skills and exceptional interpersonal skills;
  • Prior luxury goods experience preferred;
  • Proactive ability to multi-task and prioritize;
  • Works well in a team environment.

Our Competencies for All Employees

  • Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
  • Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
  • Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
  • Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.
  • Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
  • Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
  • Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.

Our Competencies for All People Managers

  • Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
  • Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
  • Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.

Kate Spade is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under the consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Kate Spade at

  • Key Holder II

    1 month ago

    Gretna, Dumfries and Galloway, United Kingdom KATE SPADE Full time

    Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready-to-wear, jewelry, footwear, home décor, and more. Known for its rich heritage...

  • Key Holder II

    4 weeks ago

    Gretna, Dumfries and Galloway, United Kingdom KATE SPADE Full time

    Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready-to-wear, jewelry, footwear, home décor, and more. Known for its rich heritage...

  • Key Holder

    2 weeks ago

    Gretna, Dumfries and Galloway, United Kingdom KATE SPADE Full time

    Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready-to-wear, jewelry, footwear, home décor, and more. Known for its rich heritage...

  • Key Holder, Full Time

    4 weeks ago

    Gretna, Dumfries and Galloway, United Kingdom KATE SPADE Full time

    Primary PurposeThe Keyholder contributes to achieving store goals in sales, productivity, and service by utilizing Kate Spade selling skills, and Kate Spade Service training. You will responsible for meeting personal sales and productivity goals, and delivering service that meets or exceeds expectations. You will represent Kate Spade to the consumer, act as...

  • Key Holder, Full Time

    1 month ago

    Gretna, Dumfries and Galloway, United Kingdom KATE SPADE Full time

    Primary PurposeThe Keyholder contributes to achieving store goals in sales, productivity, and service by utilizing Kate Spade selling skills, and Kate Spade Service training. You will responsible for meeting personal sales and productivity goals, and delivering service that meets or exceeds expectations. You will represent Kate Spade to the consumer, act as...

  • Key Holder, full time

    1 month ago

    Gretna, Dumfries and Galloway, United Kingdom Tapestry Full time

    Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready-to-wear, jewelry, footwear, home décor, and more. Known for its rich heritage...

  • Key Holder, full time

    4 weeks ago

    Gretna, Dumfries and Galloway, United Kingdom Tapestry Full time

    Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready-to-wear, jewelry, footwear, home décor, and more. Known for its rich heritage...

  • Senior Sales Associate

    2 weeks ago

    Gretna, Dumfries and Galloway, United Kingdom Ralph Lauren Full time

    Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and...

  • Key Holder

    2 weeks ago

    Gretna, United Kingdom Ben Sherman Gretna Full time

    **Key Holder - Gretna - Part Time**: - 12 hours per week_ **Come and join the team at Ben Sherman!** As we expand and embrace this exciting next chapter, we have a team of dedicated diverse people to offer our valued customers the best possible experience when visiting our stores, shopping online and putting our ranges through its paces. Welcome to our...

  • Key Holder

    2 weeks ago

    Gretna, United Kingdom Crew Clothing Gretna Full time

    **Key Holder - Gretna - Part Time** - 10-20 hours per week with Keyholder Responsibilities_ At Crew Clothing, we believe clothes are about so much more than “just clothes”. Designed with the spirit of the south coast in every stitch, our crossed oars are a mark of timeless British style. These are clothes for life’s best moments. We believe in...

  • Key Holder

    2 weeks ago

    Gretna, United Kingdom Sites Full time

    Key Holder - Gretna - Part Time12 hours per weekCome and join the team at Ben Sherman!As we expand and embrace this exciting next chapter, we have a team of dedicated diverse people to offer our valued customers the best possible experience when visiting our stores, shopping online and putting our ranges through its paces. Welcome to our journey!Purpose of...

  • Key Holder Ii

    4 weeks ago

    Gretna, United Kingdom Kate Spade Full time

    Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready-to-wear, jewelry, footwear, home décor, and more. Known for its rich heritage...

  • Key Holder II

    4 weeks ago

    GRETNA, United Kingdom KATE SPADE Full time

    Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready-to-wear, jewelry, footwear, home décor, and more. Known for its rich heritage...

  • Key Holder II

    1 month ago

    Gretna, United Kingdom Tapestry Full time

    Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready-to-wear, jewelry, footwear, home décor, and more. Known for its rich heritage...

  • Key Holder II

    4 weeks ago

    Gretna, United Kingdom Tapestry Full time

    Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready-to-wear, jewelry, footwear, home décor, and more. Known for its rich heritage...

  • Sales Consultant

    4 weeks ago

    Gretna, United Kingdom Molton Brown Full time

    Born on South Molton Street, London in 1971, Molton Brown is an icon of uniquely British style. Today, Molton Brown is one of the leading global brands in Kao´s global cosmetics portfolio. Growing from small-scale artisans into the international fragrance brand it is today, its pioneering presence is felt in our stores and websites, travel retail, luxury...

  • Key Holder, full time

    1 month ago

    Gretna, United Kingdom Tapestry Full time

    Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready-to-wear, jewelry, footwear, home décor, and more. Known for its rich heritage...

  • Key Holder, Full Time

    1 month ago

    GRETNA, United Kingdom KATE SPADE Full time

    Primary Purpose The Keyholder contributes to achieving store goals in sales, productivity, and service by utilizing Kate Spade selling skills, and Kate Spade Service training. You will responsible for meeting personal sales and productivity goals, and delivering service that meets or exceeds expectations. You will represent Kate Spade to the consumer, act...

  • Key Holder, Full Time

    4 weeks ago

    GRETNA, United Kingdom KATE SPADE Full time

    Primary Purpose The Keyholder contributes to achieving store goals in sales, productivity, and service by utilizing Kate Spade selling skills, and Kate Spade Service training. You will responsible for meeting personal sales and productivity goals, and delivering service that meets or exceeds expectations. You will represent Kate Spade to the consumer, act...

  • Key Holder, full time

    4 weeks ago

    Gretna, United Kingdom Tapestry Full time

    Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready-to-wear, jewelry, footwear, home décor, and more. Known for its rich heritage...

  • Barista

    4 weeks ago

    Gretna, United Kingdom Bruce and Luke's Full time

    **Want to join the Dream Team?** We're looking for a kick-ass barista/team member to join our awesome Gretna team! Must have mild coffee addiction and excellent banter!! Part-time role with hours across across weekends and holidays **More about the role**: **We need a responsible shift runner/key holder to supervise weekends and some week days!** -...

  • Store Supervisor

    3 weeks ago

    Gretna, United Kingdom POLICE LIFESTYLE Full time

    POLICE, the De Rigo Group's house brand, was launched in Italy in 1983 as unisex eyewear and a metropolitan manifesto for those who set out to get noticed. The Police brand continues to ride above the fashions, without ever compromising its personality. This has been portrayed over the years by important Brand Ambassadors, such as Bruce Willis, George...

  • Senior Sales Associate

    4 weeks ago

    Gretna, United Kingdom Ralph Lauren Full time

    Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and...

  • Senior Sales Associate

    4 weeks ago

    Gretna, United Kingdom Ralph Lauren Full time

    Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and...

  • Sales Assistant

    4 weeks ago

    Gretna, United Kingdom Le Creuset UK Ltd Full time

    **WHO WE ARE** Our French heart pulses through our international brand. With 100 years of heritage, we are future focused as we push ourselves and each other to connect every cook with personal stories and our rich legacy of food lovers to a lifestyle that inspires. Building beautiful products of the best quality that bring joy to people’s lives for...

  • Retail Lead

    4 weeks ago

    Gretna Green, United Kingdom Nike Full time

    Become a Part of the NIKE, Inc. Team NIKE, Inc. does more than outfit the world's best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers,...