French Collection Administrator
4 weeks ago
Position Type :
Part timeType Of Hire :
Experienced (relevant combo of work and education)Education Desired :
Associate's DegreeTravel Percentage :
0%Are you curious, motivated, and forward-thinking? At Worldpay, you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.
Hybrid Working: Working Pattern 20 hours per week, Monday to Friday 4 hours per day from Monday to Friday. Office and home based working.
What you will be doing:
We are looking or a French speaking team Administrator to supporting our French speaking collections team. The collections team collects money in a call centre environment through inbound and outbound calls. As the team administrator you will be responsible for managing the team inbox replying to all correspondence, complaints and queries both from internal and external sources. You will also manage the sorting and processing of letters and faxes in a professional and timely manner. You will maintain a database ensuring all customer data and personal data are accurate.
addressing queries, in a timely manner.
Key Responsibilities:
- Sorting, processing and replying to all correspondence (letters, faxes, emails) received by French Collections in a professional and timely manner.
- Supports the Collections team and management where necessary.
- Updates customer's contact and account information during each contact.
- Works with other internal departments including customer service, client services, accounting and legal.
- Supports the Collections team and management where necessary.
- Contacts with outside companies, e.g., agent banks, attorneys, credit counseling agents, the police as needed.
- Adheres to all departmental procedures and FDCPA (Fair Debt Collection Practices Act) as well as CNIL regulations.
- When unable to resolve the problem in a reasonable amount of time, will escalate to the appropriate resource.
- Other related duties assigned as needed.
What you bring:
- Excellent verbal and written communication skills in FRENCH.
- Excellent customer service.
- Ability to navigate a data entry system or other relevant applications.
- Working knowledge of collection laws, bankruptcy requirements and guidelines.
- Excellent customer service.
- Excellent verbal and written communication skills in FRENCH.
- Ability to calculate figures and amounts such as discounts, proportions and percentages.
- Ability to make decisions within specified parameters.
- Ability to work effectively with multiple tasks and situations.
- Ability to work productively in a high transaction volume environment.
- Ability to work both independently and in a team environment.
What we offer you:
- A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
- A modern, international work environment and a dedicated and motivated team
- A broad range of professional education and personal development possibilities – Worldpay is your final career step
- A variety of career development tools, resources and opportunities
Please Note: You must be able to accommodate a flexible work schedule including UK Bank holidays.
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
#pridepass
-
HR Administrator
1 month ago
Birmingham, Birmingham, United Kingdom Mondelez International, Inc. Full timeJob DescriptionAre You Ready to Make It Happen at Mondel?z International?Join our Mission to Lead the Future of Snacking. Make It Matter.Please note that we recruit for these vacancies regularly throughout the year, so there may be a delay in response following your application between recruitment campaigns.The HR Administrator will work in Mondel?z...
-
HR Administrator
2 days ago
Birmingham, Birmingham, United Kingdom Mondelez International, Inc. Full timeJob DescriptionAre You Ready to Make It Happen at Mondel?z International?Join our Mission to Lead the Future of Snacking. Make It Matter.Please note that we recruit for these vacancies regularly throughout the year, so there may be a delay in response following your application between recruitment campaigns.The HR Administrator will work in Mondel?z...
-
Trial Administrator
2 weeks ago
Birmingham, Birmingham, United Kingdom University of Birmingham Full timeContract Type: Fixed Term contract up to June 2025BackgroundThis is an exciting opportunity to join one of the largest UK Cancer Research Collaboration (UKCRC) registered clinical trials unit in the country. The Cancer Research UK Clinical Trials Unit (CRCTU) is based in the Institute of Cancer & Genomic Sciences, University of Birmingham and specialises in...
-
Trial Administrator
2 days ago
Birmingham, Birmingham, United Kingdom University of Birmingham Full timeContract Type: Fixed Term contract up to June 2025BackgroundThis is an exciting opportunity to join one of the largest UK Cancer Research Collaboration (UKCRC) registered clinical trials unit in the country. The Cancer Research UK Clinical Trials Unit (CRCTU) is based in the Institute of Cancer & Genomic Sciences, University of Birmingham and specialises in...
-
Health & Benefits Administrator
2 weeks ago
Birmingham, Birmingham, United Kingdom Mercer Full timeMercer Marsh Benefits – Birmingham or Bristol Mercer Marsh Benefits TM (MMB) is part of the Marsh McLennan family, bringing together a broad spectrum of expertise to help clients navigate the complex world of people risks, cost management and employee benefits. We are a world leader in workplace health and benefits. Operating in 135 countries, our team of...
-
Health & Benefits Administrator
2 days ago
Birmingham, Birmingham, United Kingdom Mercer Full timeMercer Marsh Benefits – Birmingham or Bristol Mercer Marsh Benefits TM (MMB) is part of the Marsh McLennan family, bringing together a broad spectrum of expertise to help clients navigate the complex world of people risks, cost management and employee benefits. We are a world leader in workplace health and benefits. Operating in 135 countries, our team of...
-
Senior Insolvency Administrator
10 hours ago
Birmingham, Birmingham, United Kingdom Ambition UK Full timeCookie CLID Duration 1 year Description Microsoft Clarity set this cookie to store information about how visitors interact with the website. The cookie helps to provide an analysis report. The data collection includes the number of visitors, where they visit the website, and the pages visited. Cookie _ga Duration 1 year 1 month 4 days Description The...
-
Makeup Artist
2 weeks ago
Birmingham, Birmingham, United Kingdom Fashion Jobs Full timeAbout UsOrveon is a new kind of beauty company launched in December 2021 as the result of acquiring three unique brands - bareMinerals, BUXOM, and Laura Mercier. With 1,600 employees in 22 countries, we're a truly global business with a presence in all key geographies. Our headquarters are in New York, with additional locations in major cities worldwide. We...
-
Makeup Artist
2 days ago
Birmingham, Birmingham, United Kingdom Fashion Jobs Full timeAbout UsOrveon is a new kind of beauty company launched in December 2021 as the result of acquiring three unique brands - bareMinerals, BUXOM, and Laura Mercier. With 1,600 employees in 22 countries, we're a truly global business with a presence in all key geographies. Our headquarters are in New York, with additional locations in major cities worldwide. We...
-
Birmingham, Birmingham, United Kingdom University of Birmingham Full timeHours: Part Time working hours weekly)Role SummaryThe Assistant Professor in Teacher Education: Modern Languages will lead the curriculum design of the Modern Languages specialism, deliver subject specialist teaching, assessment and support to ITE students within the secondary initial teacher education programme (PGCE (QTS)) at the University of...
-
Birmingham, Birmingham, United Kingdom University of Birmingham Full timeHours: Part Time working hours weekly)Role SummaryThe Assistant Professor in Teacher Education: Modern Languages will lead the curriculum design of the Modern Languages specialism, deliver subject specialist teaching, assessment and support to ITE students within the secondary initial teacher education programme (PGCE (QTS)) at the University of...
-
Coordinator - Investment Banking
2 weeks ago
Birmingham, Birmingham, United Kingdom ISE Partners Full timeAre you a Coordinator looking for an opportunity to with a global established investment firm? An exciting role has arisen to be a Assistant based in their recruitment division for a global leading investment bank. As a Coordinator, you will be a crucial asset to the team to ensure the smooth running for candidates. This firm are looking for a Coordinator...
-
Research Associate
2 weeks ago
Birmingham, Birmingham, United Kingdom University of Birmingham Full timeHours: Part Time (7.5 working hours per week)Contract Type: Fixed Term contract up to 6 months Two positions available.The research associate will support the deliverables for European food chain supply to reduce GHG emissions by 2050 (ENOUGH) project and Zero Emission Cold Chain (ZECC) project.Role SummaryThe research associate will support the project team...
-
Research Associate
2 days ago
Birmingham, Birmingham, United Kingdom University of Birmingham Full timeHours: Part Time (7.5 working hours per week)Contract Type: Fixed Term contract up to 6 months Two positions available.The research associate will support the deliverables for European food chain supply to reduce GHG emissions by 2050 (ENOUGH) project and Zero Emission Cold Chain (ZECC) project.Role SummaryThe research associate will support the project team...
-
Birmingham, Birmingham, United Kingdom University of Birmingham Full timeBirmingham £45,585 to £54,395 full time starting salary range, with potential progression once in post to £61,198 Part Time Permanent 6th May 2024 20th May 2024 103870Hours: Part Time working hours weekly)Role SummaryThe Assistant Professor in Teacher Education: Modern Languages will lead the curriculum design of the Modern Languages specialism,...
-
Birmingham, Birmingham, United Kingdom University of Birmingham Full timeBirmingham £45,585 to £54,395 full time starting salary range, with potential progression once in post to £61,198 Part Time Permanent 6th May 2024 20th May 2024 103870Hours: Part Time working hours weekly)Role SummaryThe Assistant Professor in Teacher Education: Modern Languages will lead the curriculum design of the Modern Languages specialism,...
-
Personal Assistant to Head of School
1 month ago
Birmingham, Birmingham, United Kingdom King Edward VI High School for Girls Full timeThe postholder will work closely with and support the Head of School, King Edward VI High School for Girls, through a high-level of professionalism to accomplish responsibilities and tasks. Specific responsibilities and requirements will vary depending on the needs of the School but will centre on effectively managing a wide range of high-level...
-
Personal Assistant to Head of School
2 days ago
Birmingham, Birmingham, United Kingdom King Edward VI High School for Girls Full timeThe postholder will work closely with and support the Head of School, King Edward VI High School for Girls, through a high-level of professionalism to accomplish responsibilities and tasks. Specific responsibilities and requirements will vary depending on the needs of the School but will centre on effectively managing a wide range of high-level...
-
Exams Invigilator
1 month ago
Birmingham, Birmingham, United Kingdom King Solomon International Business School Full timeAssist with the preparation of the Exam hall and administration procedures before and after examinations. Help to organize students at the start and end of each exam, checking registers against scripts and ensuring candidates have the right paper. Ensure that the conduct of the exam takes place within the guidelines set down. Opening and distributing papers...
-
Research Fellow
2 weeks ago
Birmingham, Birmingham, United Kingdom University of Birmingham Full timeLocation: BirminghamContract Type: Fixed Term contract up to July 2026BackgroundWe are recruiting a full-time Research Fellow for two years to work on a Nuffield Foundation-funded research project on Pupil School Mobility in England. The project will use mixed methods to explore different types and pathways of pupil school mobility and their implications for...