Key Account Manager East Midlands and North London

Key Account Manager – Imaging Division

Sales of Computed Radiography (CR) and Direct Digital Radiography (DR) Equipment & Services

This position provides day-to-day Sales delivery to Agfa HE customers and the Agfa HE organization. The Key Account Manager acts as single point of contact to customers for Agfa products & services and is responsible for creating an account strategy, coordinating and controlling the sales process, managing customer expectations and negotiating contracts.

Location - East Midlands and North London

Tasks

• Create and execute a strategic account plan

• Act as single point of contact to assigned customer base for Agfa products & services

• Accompany prospective customers from first contact to closing of contract

• Qualification of accounts

• Manage customer relationship

• Manage customer expectations during proposal & negotiation phase

• Negotiate with customers

• Negotiation of service contracts

• Explain and demonstrate the sold products/solutions and think strategically with the customer

• Coordinate and control sales processes

• Being Sales contact in hand-over from Sales to Services

• Assist the service manager during proposal & negotiation phase for SMA's.

Principal Accountabilities

• Accountability to establish and build strong client relationships over time that allow for continuity.

• Accountability for ongoing representation of sales, support and service delivery programs

• Accountability for profitable offer calculation, submission and contract management

• Accountability for over dues

• Accountability to provide a complete and meaningful hand-over to Services and R&D, according to Agfa HE best practice procedures.