Key Account Manager East Midlands and North London

Key Account Manager – Imaging Division 

Sales of Computed Radiography (CR) and Direct Digital Radiography (DR) Equipment & Services

This position provides day-to-day Sales delivery to Agfa HE customers and the Agfa HE organization. The Key Account Manager acts as single point of contact to customers for Agfa products & services and is responsible for creating an account strategy, coordinating and controlling the sales process, managing customer expectations and negotiating contracts.

Location -  East Midlands and North London

Tasks

•    Create and execute a strategic account plan
•    Act as single point of contact to assigned customer base for Agfa products & services
•    Accompany prospective customers from first contact to closing of contract
•    Qualification of accounts
•    Manage customer relationship
•    Manage customer expectations during proposal & negotiation phase
•    Negotiate with customers
•    Negotiation of service contracts
•    Explain and demonstrate the sold products/solutions and think strategically with the customer
•    Coordinate and control sales processes
•    Being Sales contact in hand-over from Sales to Services
•    Assist the service manager during proposal & negotiation phase for SMA’s.

Principal Accountabilities

•    Accountability to establish and build strong client relationships over time that allow for continuity.

•    Accountability for ongoing representation of sales, support and service delivery programs

•    Accountability for profitable offer calculation, submission and contract management

•    Accountability for over dues

•    Accountability to provide a complete and meaningful hand-over to Services and R&D, according to Agfa HE best practice procedures.