Volunteer Experience Officer

4 weeks ago


Ross on Wye, Herefordshire, United Kingdom Marine Conservation Society Full time
Volunteer Experience Officer

UK-based hybrid flexible working

The Organisation


We are the Marine Conservation Society, a UK charity fighting for a cleaner, better-protected, healthier ocean: one we can all enjoy.

Right now, our ocean is at a tipping point. We're polluting our waters and destroying precious habitats. We're harming the species that live there. This is reducing the ocean's ability to help fight the climate crisis. While a third of UK seas are protected on paper, less than 1% are well managed. We are determined to change this.

Using people-powered action and with science on our side, we defend habitats and species, working with communities, businesses and governments to encourage ocean-based climate action solutions across the UK.


We are now looking for a Volunteer Experience Officer to join our Volunteer & Community Engagement Team on a full-time, permanent basis, working 35 hours per week.

The Benefits

  • Salary of up to £25,500 per annum
  • Annual leave starting at 25 days per year, plus Bank Holidays pro rata (we also close between Christmas and New Year as extra time off)
  • 6% employer contributions to our stakeholder pension scheme
  • Sick pay at fullpay for 8 weeks, then 8 weeks at halfpay (after probation ends)
  • Great work life balance through flexible and in many cases, remote working
  • Support for your health and wellbeing with a programme of activities plus an employee assistance programme for you and the people who live with you
  • A paid day for you to volunteer to support another charity of your choice
  • Cycletowork scheme to help you buy a bike


This is an incredible opportunity for an individual with experience in all aspects of volunteer management, to join a team which is passionate about marine conservation and making a real difference in the world.


You'll make a huge and positive impact on our volunteer recruitment and journey, meaning we can make an even bigger difference to the preservation of our oceans and precious marine wildlife.

Ready to make a splash in your career and join our mission to protect our environment? Read on and apply today

The Role

As a Volunteer Experience Officer, you will support our efforts in creating impactful volunteer opportunities and resources.


Specifically, you will co-ordinate the design and delivery of our national volunteer programme, ensuring we have engaging roles and opportunities to inspire nationwide volunteer action.


You will play a critical role in creating excellent volunteer experiences that empower and mobilise volunteers, including an outstanding volunteer journey, onboarding, induction and training, guides and resources.


Ensuring volunteer information is up-to-date, you will ensure we have suitable policies and procedures in place to support our volunteer offering.

Additionally, you will act as a key point of contact for volunteers, responding to enquiries, providing support and forging engaging communications that support our National Sea Champions network.

About You

To be considered as a Volunteer Experience Officer, you will need:

  • Experience of developing volunteer opportunities and resources
  • Experience in effectively engaging and supporting volunteers
  • Experience of maintaining effective volunteer records for reporting purposes
  • Experience in recruiting volunteers and assessing and managing risks
  • A full, valid driving licence


Other organisations might call this role Community Engagement Officer, Engagement Officer, Engagement and Participation Officer, Volunteer Engagement Co-ordinator, Volunteer Development Officer, Volunteer Recruitment Co-ordinator, Volunteer Officer, or Volunteer Manager.


Webrecruit and the Marine Conservation Society are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment.

Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

So, if you're looking for a unique opportunity as a Volunteer Experience Officer, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

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