Receptionist

Found in: beBee jobs GB - 2 weeks ago

Cardiff, Cardiff, United Kingdom Tate Full time

Receptionist
Central London
28-30k
5 days in office

My client, a successful planning and development business, are looking for an enthusiastic Receptionist to join their front of house team.

The ideal person will have a can-do attitude, happily communicate with people at all levels and have the ability to take complete ownership of tasks.

This role is ideal for someone who has prior office based experience and is passionate about delivering exceptional service in a fast paced environment.

Providing a competitive benefits package, and profits shares via its bonus schemes, it's no surprise that they were voted as one of the 'Best Places to Work in Property'.

The role will involve:

  • Provide a first rate service to all visitors and staff
  • Take and pass on accurate messages as and when necessary
  • Forward incoming emails to relevant party and checking the London mailbox frequently
  • Book and manage meeting rooms
  • Screen phone calls and discourage cold calling sales calls
  • Offer clients refreshments when appropriate
  • Keep the reception area, kitchen and meeting rooms clean and tidy at all times. Make sure that tea, coffee, sugar etc. is always full
  • Keep the stationery room tidy and well stocked
  • Maintain visitor security passes for access to the bathrooms - check that visitors are expected and that they sign in (or you sign them in on the iPad).
  • Sort and deliver incoming post (collected from reception)
  • Frank all outgoing post, log and complete necessary paperwork for Special Deliveries and track the following day as necessary
  • Organise couriers and taxis when requested. Track couriers and pass on proof of delivery to relevant person
  • Order sandwiches and refreshments for meetings, seminars and evening events when requested
  • Setting up large planner meetings/seminars/training (liaising with L&D manager/HR)
  • Setting up evening events/clearing up. Arrange for the cleaners to come into the office the following morning if it is an event which will finish late. Being on hand for when the evening event starts in the event of any queries.
  • General admin duties

    Candidates should have:
  • A polite and friendly attitude and good telephone manner using the Teamslink switchboard
  • Having the ability to communicate in an accurate, clear, tactful and concise way - both written and verbal - as communication is at the very heart of the role.
  • Strong efficiency, reliability and punctuality
  • Strong technology skills, including a working knowledge of Microsoft Office and Outlook
  • Good organisational skills - ability to multitask and prioritise
  • Good customer service skills
  • Professional personal presentation
  • Attention to detail
  • Initiative and an independent approach to work. As the front desk can often be isolated from the main office floor, there is a need to be able to work independently. Need to think fast on their feet, have good problem-solving skills and a reassuring attitude.
  • Good social skills to be able to mingle seamlessly with all teams within the business (despite not always sharing the same skills, interests or qualifications). A receptionist is the first and last person visitors come into contact with, so the quality of interpersonal skills act as a reflection of the business's reputation.

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

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