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Desktop Engineer
2 months ago
At Kirklees College we are always looking for new talent, and welcome applications from all sectors.
Whether in a teaching & learning role or in one of our specialised Business Support functions, you'll be involved in nurturing and developing the next generation of construction workers, engineers, health workers and countless others.
We're already a successful college, but we're continually striving to be better and do better - be part of our story
In the role of Desktop Engineer you'll predominantly be based at Huddersfield Waterfront Centre, with the ability to travel to any College location and your focus will be on providing support to business support and curriculum staff throughout the college on key IT systems, hardware and infrastructure
Your key responsibilities will be:
- Troubleshooting technical issues.
- Diagnosing and repairing faults.
- Installing and configuring hardware and software.
- Communicating to customers to offer efficient, quality support.
- Providing timely responses and accurate customer feedback.
- Supporting the testing and roll-out of new applications, configuration changes, or technologies.
- Creating/updating documentation (How to guides, procedures, etc).
Ideally, you'll have a minimum of a Level 2 qualification in literarcy and numeracy (e.g. GCSE English and Maths) (or be able to prove equivalent ability) and a relevant HE degree. It's important that you're able to converse at ease with members of the public, provide advice and demonstrate our College values of Kindness, Unity and Excellence in your role.
Due to the nature of our work, it's essential you're committed to safeguarding and promoting the welfare of children, young people and vulnerable adults
We believe learning is not just for our students: it's an important part of working here too. Staff development opportunities include a mentoring scheme, financial contributions for external qualifications and skills development for current and aspiring managers. You'll also have access to a range of staff benefits including an employee assistance programme, retail and leisure discounts and reduced Metro travel.
We want people who believe in the value of education, and who can contribute to our culture of supporting and challenging one another.
Closing Date: 28th July 2024
(We do reserve the right to close this advertisement early if we receive a high volume of suitable applications)
Please remember to remove all personal details (name, date of birth) from your CV
If you have any queries about the role or the application process please contact Please check your emails regularly during the recruitment process (including spam and junk folders) as this is how you will be contacted once you have applied.
As an employer we are committed to Equality, Diversity and Inclusion and welcome applications from all sections of the community, regardless of an individuals' sex, age, religion, race, marital status, disability status, sexual orientation, maternity or care leaver status. We are committed to exploring opportunities for flexible working and ensuring the work-life balance and wellbeing of our workforce. Please note that any job offer is subject to pre-employment checks including a DBS check, online searches and references from former employers, in line with guidance from Department for Education.
£27,000 per annum
