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Key Account Manager

3 months ago

Midlands, United Kingdom Churchill Services Full time

Covering key contracts in the Midlands area

£35,000 per annum plus car or car allowance

Reporting into the Operations Manager, The Key Account Manager will join our Central region. The Key Account Manager will be aligned to a contract, overseeing around multiple sites in the Midlands. Supported by an Account Manager, the Key Account Manager will ensure all contractual KPI's that are set by the client are achieved, delivered and maintained. Adhering to all specifications and service level agreements entered into with the customer and managing employees effectively to ensure this is achieved.

As a Key Account Manager you'll be:

  • Maintaining strong client relationships with high levels of satisfaction
  • Providing and maintaining the quality of service delivery
  • Carrying out ad-hoc and regular activities such as projects, reports, audits as required by and to support the Operations Manager.
  • Hold regular contract and specification review meetings with clients
  • Be responsible for ensuring Health & Safety procedures and legislation is adhered to
  • Looking for opportunities for continuous improvement, cost savings and account growth.

As a Key Account Manager you'll have:

  • Excellent communication and people management skills
  • Strong leadership and motivational skills, with the ability to forward plan, work under pressure and influence at a senior level
  • Experience with financial forecasting, budgeting, and analysis
  • Working knowledge of Health and Safety systems in the cleaning industry
  • Experience working with large value commercial clients would be highly desirable
  • Passionate, flexible, trustworthy, and innovative.
  • Hold a full driving license and be able to travel to sites

What we offer you

The opportunity to be part of one of the fastest growing specialist FM providers in the UK. This means that as our teams continue to grow, so can you.

The good stuff

  • We are employee-owned, making you a beneficiary of our future success.
  • Two paid volunteering days annually - from beach cleans to supporting your local community. You choose
  • More than 250 perks and hundreds of exclusive deals and discounts
  • Lots of training, development & apprenticeship opportunities to grow and progress your career.
  • Our Mosaic committee & Mental Health First Aiders leading the change on all things Wellbeing, Diversity & Inclusion at Churchill
  • All year-round recognition and annual awards programme to thank our shining stars.

Our commitment to Diversity, Equity and Inclusion

Churchill is an inclusive, equal opportunity employer and seeks to attract, develop and retain the best people from the widest network. We're committed to ensuring that all candidates are treated fairly, and with respect and dignity.

Reasonable adjustments

Please let us know if there are any adjustments, we can make to support you during our recruitment process. We're happy to help.



Keywords:

Key Account Manager, Contracts Manager