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People Operations Team Leader

4 months ago

Bury, Borough of Bury, United Kingdom JD GROUP Full time
Responsible to:

Head of People Operations

Department:

People Operations

Location:

JD Sports Fashion PLC, Hollins Brook Way, Pilsworth, Bury BL9 8RR

Role Overview:

To drive service excellence within our People Operations function, ensuring that day to day operations run smoothly and efficiently.

As a teamleader, you will inspire and motivate your team to provide the best service to their colleagues and customers.

Key Duties/Responsibilities:

Leads and supports a team of Executives and Associates responsible for all aspects of People Operations across the UK and ROI. Supports with conducting regular 1:1's and performance reviews. Provides coaching and development opportunities to team members. Manages the priorities and workload of the People Operations team and assigns daily tasks accordingly. Delivers an effective, efficient and customer focused People Operations service in line with business SLAs. Acts a as a key point of escalation for any queries / issues relating to People Operations. Oversees key processes across the employee lifecycle such as onboarding checks, contract provisioning and referencing checks ensuring they are completed in accordance with SLAs. Is accountable for compliance across the team, ensuring that our HRIS system and documentation is up to date and accurate. Responsible for completing audits and quality assurance checks, ensuring all appropriate action is taken to maintain compliance and consistency. Supports on a range of projects with requests for operational support such as acquisitions, divestments, restructures, pay review and contractual changes. Builds and maintain excellent working relationships with key stakeholders throughout the Group. Liaising with our HRIS provider via the service desk to support with any system-related issues / queries.

Skills/Knowledge Needed:

CIPD Level 3 or working towards desirable Experience of working in a people administration role Excellent organisation and time management skills. Ability to manage competing priorities and workloads effectively. Experience of working with HR Information systems, preferably People XD Strong communication skills Presents a positive attitude with a proactive and process improvement mindset Competent in the use of MS Office

The Company:

The JD Group is a leading omnichannel retailer of Sports Fashion, Street & Premium Fashion, Outdoors and Gyms with over 60,000 colleagues over 3,400 stores across several retail fascia's in over 30 markets around the world.

We are an equal opportunities employer who embraces and values differences. We recognise the importance of an inclusive workplace culture in which everyone can thrive irrespective of their background or identity.

To be a part of this successful and continuously growing company, you will have the desire to ingrain our strategic goals of being a people first, a digital leader and customer focused organisation which provides operational excellence and is continuous with identifying new areas of growth into our day-to-day.

We know our employees work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits:

Incremental Holiday Allowance Staff Discount on qualifying purchases across Group retail stores and online Exclusive Colleague Bike Discount scheme Discounted Gym membership Personal development opportunities to learn and develop at work Access to Apprenticeships and accredited qualifications Interested?

If you are interested in this position, then press the Apply Now button.

Due to the high volumes of applications our opportunities attract, it takes time to review them all. If you don't hear back within two weeks of your application, please consider your application to have been unsuccessful on this occasion

Applications that meet the skills criteria will be contacted for a 1st stage meeting with the talent team. Shortlisted candidates will then be invited to interview with the hiring manager.

Thank you again for your time.