Group and Events Sales Coordinator

Found in: beBee jobs GB - 2 weeks ago


London, Greater London, United Kingdom The Langham, London Full time

Group and Events Sales Coordinator - Central London

The Langham, London; Europe's first Grand Hotel and Forbes 5* rated property, is currently recruiting for a Group and Events Sales Coordinator to join our talented Groups and Events team. We are looking for a true hospitality professional, with the flair to deliver service at the highest level.

In the role of a Group and Events Sales Coordinator, your key focus will be to:

  • oversee all aspects of event planning and management of all internal events
  • ensure a high level of customer service during the event planning process, to ensure all events are planned to a high standard, meeting or exceeding customers' expectations, including but not limited to site visits, menu tastings, BEO compilation, rooming-list liaison with reservations team, AV requirements etc.
  • support the team with conversion, when required, by deploying effective sales and negotiation techniques, including face-to-face sales calls, site inspections and creative sales processes
  • assist with issuing contracts and inputting bookings in Salesforce
  • support Planning team with creating and printing stationary for events
  • conduct site inspections for competitor visits, and support Fam trips when required
  • undertake research and telesales to generate new bookings for the Events team when required

    Do you have?
    • previous experience of working in a similar hotel/events environment (essential)
    • previous experience of reactive sales and/or event planning process (desirable)
    • excellent customer service skills
    • strong administrative and organisation skills
    • great attention to details
    • ability to work under pressure and to set deadlines
    • previous use of Opera and Salesforce systems (desirable)

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