Administrator in Radiology

4 weeks ago

Maidstone, Kent, United Kingdom Maidstone and Tunbridge Wells NHS Trust Full time

Job summary

The Core Clinical Services Division of Maidstone & Tunbridge Wells Hospitals NHS Trust has a vacancy for an administrator to join their busy and friendly team within their Radiology Department.

The Radiology service provides a wide range of services within various imaging modalities, including CT, X-Ray, MRI, Ultrasound Nuclear Medicine and Interventional Procedures. This is an exciting time to be part of radiology with the expansion of our services through the introduction of our community diagnostic centre.

This post would be suitable for someone with a wealth of administration experience, not limited to a healthcare setting, though this would be advantageous.

The ideal applicant must have excellent interpersonal skills, be pleasant and personable with good organisational skills and the ability to work under pressure to strict deadlines as part of a team. They should have a desire to expand beyond their current experiences with a willingness to meet new challenges.

We offer a 7-day diagnostic service between 8am to 8pm.Shift pattern will be 7.5 hours, 8am to 8pm on rotation. We aim to be flexible and accommodating. Please contact us if you would like to discuss full time/part time hours.

For further information, or to arrange an informal visit to the department, please contact Emma Walker Radiology Administration Manager for Maidstone & Tunbridge Wells NHS Trust.

Main duties of the job

The post holder will work with a patient centred approach as part of a team providing a high quality of service to patients and staff with particular responsibility for managing appointments for a range of complex Radiology procedures, working within local and national KPIs.

Some reception duties. Managing telephone queries appropriately..

Work on own initiative and knowledge to prioritise and manage the workload and liaise with radiography and medical leads to escalate service pressures.

About us

Maidstone and Tunbridge Wells NHS Trust is a large acute hospital Trust in the county of Kent.

The Trust provides a full range of general hospital services and some areas of specialist complex care to around 760,000 people living in the south part of West Kent and the north part of East Sussex.

The Trust's core catchment areas are Maidstone and Tunbridge Wells and their surrounding boroughs. We work from two main clinical sites: Maidstone Hospital and Tunbridge Wells Hospital at Pembury. Tunbridge Wells Hospital opened in 2011 and provides single rooms with en-suites for all in-patients - the first of its kind in the country.

We employ more than 7,000 full and part-time staff in a huge range of clinical and non-clinical roles across both of our hospital sites.

Would you like to work flexibly? In the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement.


Job description
Job responsibilities

Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions.

Please note that appointment to this post will be subject to a satisfactory Disclosure & Barring Service Check at Standard Level. (Enhanced level now includes regulated checks against vulnerable adults and children).

At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients. We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work.

We support our staff with disabilities to ensure they have the adjustments they need to be the best they can be in the workplace. Collaborating with Access to Work means that our staff are assessed by experts in the workplace and we ensure that their recommendations are implemented as quickly as possible. You can find out more here: Access to Work: get support if you have a disability or health condition: What Access to Work is - GOV.UK )

Interview Date: To be confirmed.



Person Specification
Qualifications
Essential
Good standard of education including GCSE standard in numeracy and English or equivalentExperience and Knowledge
Essential
Evidence of administration experience Experience and evidence of using databases and IT systems Experience and evidence of team workingDesirable
NHS / Hospital experience preferably in a radiology department Supervisory Experience Knowledge and/or experience of the Soliton RIS system Knowledge and/or experience of Allscripts and Sunrise or other PAS application Basic knowledge of medical terminologySkills
Essential
Good interpersonal skills both verbal and written Pleasant and personable Good organisational ability Helpful telephone manner Able to use initiative and work under pressure Ability to support colleagues and work as part of a team Demonstrate good time management skills Ability to compassionately manage sensitive situations

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.



Employer details
Employer name

Maidstone and Tunbridge Wells NHS Trust

Address

Maidstone & Tunbridge Wells NHS Trust

Hermitage Lane

Maidstone

ME16 9QQ



Employer's website

(Opens in a new tab)



For questions about the job, contact:

Radiology Administration Manager

Emma Walker



Date posted

24 May 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year per annum pro rata

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

T1

Job locations

Maidstone & Tunbridge Wells NHS Trust

Hermitage Lane

Maidstone

ME16 9QQ



Supporting documents

Privacy notice

Maidstone and Tunbridge Wells NHS Trust's privacy notice (opens in a new tab)

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