Current jobs related to Head of Accommodation Services - Birmingham, Birmingham - Rethink Mental Illness
-
Birmingham, Birmingham, United Kingdom iQ Student Accommodation Full timeAbout the Role: Our Site Based Customer Relations Experts at iQ Student Accommodation are dedicated to delivering exceptional student experiences. As a key member of our site-based customer service team, you will be responsible for ensuring our students feel at home. This includes providing exceptional customer service, managing parcels and post, logging...
-
Customer Service Representative
3 weeks ago
Birmingham, Birmingham, United Kingdom iQ Student Accommodation Full timeAbout the RoleWe're seeking a positive and team-oriented Customer Service Advisor to join our site-based customer service team at iQ Student Accommodation. As a key member of our team, you'll play a vital role in ensuring our students feel at home in our properties.Key ResponsibilitiesProvide exceptional customer service to students, responding to their...
-
Customer Service Representative
3 weeks ago
Birmingham, Birmingham, United Kingdom iQ Student Accommodation Full timeAbout the RoleWe're seeking a positive and team-oriented Customer Service Advisor to join our site-based customer service team at iQ Student Accommodation. As a key member of our team, you'll play a vital role in ensuring our students feel at home in our properties.Key ResponsibilitiesProvide exceptional customer service to students, responding to their...
-
Customer Service Representative
4 weeks ago
Birmingham, Birmingham, United Kingdom iQ Student Accommodation Full timeAbout the RoleWe're seeking a positive and team-oriented Customer Service Advisor to join our site-based customer service team at iQ Student Accommodation. As a key member of our team, you'll play a vital role in ensuring our students feel at home in our properties.Key ResponsibilitiesProvide exceptional customer service to students, responding to their...
-
Customer Service Representative
4 weeks ago
Birmingham, Birmingham, United Kingdom iQ Student Accommodation Full timeAbout the RoleWe're seeking a positive and team-oriented Customer Service Advisor to join our site-based customer service team at iQ Student Accommodation. As a key member of our team, you'll play a vital role in ensuring our students feel at home in our properties.Key ResponsibilitiesProvide exceptional customer service to students, responding to their...
-
Customer Service Representative
3 weeks ago
Birmingham, Birmingham, United Kingdom iQ Student Accommodation Full timeAbout the RoleWe're seeking a positive and team-oriented Customer Service Advisor to join our site-based customer service team at iQ Student Accommodation. As a key member of our team, you'll play a vital role in ensuring our students feel at home in our properties.Key ResponsibilitiesProvide exceptional customer service to students, responding to their...
-
Customer Service Representative
3 weeks ago
Birmingham, Birmingham, United Kingdom iQ Student Accommodation Full timeAbout the RoleWe're seeking a positive and team-oriented Customer Service Advisor to join our site-based customer service team at iQ Student Accommodation. As a key member of our team, you'll play a vital role in ensuring our students feel at home in our properties.Key ResponsibilitiesProvide exceptional customer service to students, responding to their...
-
Accommodation Service Manager
2 weeks ago
Birmingham, Birmingham, United Kingdom Lifeway's Group Full timeJob Opportunity: Accommodation Office Team LeaderWe are seeking a highly motivated and enthusiastic Team Leader to oversee the day-to-day operations of our accommodation services, providing support to service users in all aspects of their lives. This is an excellent opportunity for experienced Support Workers to advance their careers within the care...
-
Head of Housing and Support Services
4 days ago
Birmingham, Birmingham, United Kingdom YMCA Heart of England Full timeYMCA Heart of England is a leading provider of social housing and support services, seeking an experienced professional to lead our Housing and Support Services team.About the Head of Housing and Support Services roleAs Head of Housing and Support Services, you will be responsible for assessing and monitoring performance and quality improvement targets for...
-
Birmingham, Birmingham, United Kingdom MK Accommodation Limited Full timeMK Accommodation Limited seeks a highly organised and efficient Administrative Support Officer to provide senior leadership with daily operational support. The ideal candidate will excel at diary management, scheduling, and maintaining electronic and paper files.Key Responsibilities:Schedule appointments and maintain the Director's calendarOrganise and...
-
Accommodation Specialist
2 weeks ago
Birmingham, Birmingham, United Kingdom Sunbelt Rentals Careers Full timeAbout the RoleSunbelt Rentals Careers is seeking a skilled Cabin Fitter to join our team. As a Cabin Fitter, you will play a crucial role in delivering exceptional customer experiences and upholding our company's values.As a member of our Accommodation specialist team, you will be responsible for maintaining, repairing, and preparing portable accommodation...
-
Accommodation Specialist
1 week ago
Birmingham, Birmingham, United Kingdom Sunbelt Rentals Careers Full timeAbout the RoleSunbelt Rentals Careers is seeking a skilled Cabin Fitter to join our team. As a Cabin Fitter, you will be responsible for maintaining, repairing, and preparing portable accommodation units for hire. You will work as part of a well-skilled team under an experienced foreman, ensuring that high standards are maintained while complying with...
-
Accommodation Technician
1 month ago
Birmingham, Birmingham, United Kingdom Sunbelt Rentals Careers Full timeAbout The RoleWe are seeking a skilled Cabin Fitter to join our Accommodation specialist team, who specialise in the rental of temporary building systems to suit diverse requirements. As a Cabin Fitter, you will play a crucial role in delivering exceptional customer experiences and upholding our company values.Key ResponsibilitiesMaintain, repair, and...
-
Accommodation Technician
1 month ago
Birmingham, Birmingham, United Kingdom Sunbelt Rentals Careers Full timeAbout The RoleWe are seeking a skilled Cabin Fitter to join our Accommodation specialist team, who specialise in the rental of temporary building systems to suit diverse requirements. As a Cabin Fitter, you will play a crucial role in delivering exceptional customer experiences and upholding our company values.Key ResponsibilitiesMaintain, repair, and...
-
General Manager Student Accommodation
3 weeks ago
Birmingham, Birmingham, United Kingdom fish4.co - Jobboard Full timeGeneral Manager Student AccommodationHyperion Partners are excited to be working on behalf of our client, a dynamic and forward-thinking student accommodation operator, in their search for a talented and experienced General Manager to join their team.The RoleAs the General Manager, you will oversee the day-to-day operations of a large-scale student...
-
General Manager Student Accommodation
3 weeks ago
Birmingham, Birmingham, United Kingdom fish4.co - Jobboard Full timeGeneral Manager Student AccommodationHyperion Partners are excited to be working on behalf of our client, a dynamic and forward-thinking student accommodation operator, in their search for a talented and experienced General Manager to join their team.The RoleAs the General Manager, you will oversee the day-to-day operations of a large-scale student...
-
Executive Director of Student Accommodation
2 weeks ago
Birmingham, Birmingham, United Kingdom Hyperion Partners Limited Full time £38,000Student Accommodation OpportunityHyperion Partners Limited is seeking a highly skilled and experienced Executive Director of Student Accommodation to join their team in Birmingham. The ideal candidate will have a proven track record in managing student accommodation properties, ensuring exceptional customer service and operational excellence.Key...
-
Executive Director of Student Accommodations
3 weeks ago
Birmingham, Birmingham, United Kingdom Hyperion Partners Limited Full timeGeneral Manager Student AccommodationHyperion Partners Limited is seeking a highly skilled and experienced General Manager to lead the day-to-day operations of a large-scale student accommodation property in Birmingham. As a key member of our client's team, you will be responsible for delivering exceptional student experiences, fostering a welcoming...
-
Executive Director of Student Accommodations
3 weeks ago
Birmingham, Birmingham, United Kingdom Hyperion Partners Limited Full timeGeneral Manager Student AccommodationHyperion Partners Limited is seeking a highly skilled and experienced General Manager to lead the day-to-day operations of a large-scale student accommodation property in Birmingham. As a key member of our client's team, you will be responsible for delivering exceptional student experiences, fostering a welcoming...
-
Accommodation Needs Specialist
4 weeks ago
Birmingham, Birmingham, United Kingdom CBRE Full timeJob Title: Accommodation Needs OfficerService Line: Advisory SegmentRole Type: Full-timeWe are seeking a highly organized and detail-oriented Accommodation Needs Officer to join our National Rating team's central Hub & Rates Management team. The successful candidate will be responsible for managing client accounts, ensuring accurate and timely payments, and...
Head of Accommodation Services
3 months ago
Rethink Mental Illness is dedicated to helping those severely impacted by mental illness. We are currently seeking an experienced Head of Service to lead our inspiring and friendly Devon and Cornwall accommodation service teams. Our housing services offer a supportive home environment that fosters greater independence and recovery, helping residents maintain their tenancy and access social activities, further education, employment, and training.
Overview of the role:
As the Head of Accommodation Services, you will be a key member of the Leadership Group, overseeing a cluster of housing services, including CQC registered services. Reporting to the Director of Accommodation Services and operating within our Operations Directorate, you will lead our Service Managers in delivering high-quality, safe, and person-centred care, aligned with contractual requirements. Your primary focus will be on achieving excellent outcomes for the people we serve. You will also collaborate with colleagues across the organisation to develop and expand our service offerings.
Essential Skills and Experience:
- Leadership and Culture: Foster a service culture that embodies Rethink Cares and reflects the values of Understanding, Expertise, Commitment, Hope, Passion, and Openness.
- Collaborative Work: Work proactively and collaboratively with others, bringing creativity, adaptability, and positive enthusiasm.
- Management Experience: Extensive experience managing complex social care/NHS service contracts in housing services, with a strong understanding of good housing management practices.
- Service Implementation: Skilled in mobilising, transitioning, and implementing large-scale new services.
- Performance Management: Proven track record of high-performance management in line with organisational expectations.
- Sector Experience: Experience in the care sector, with the ability to represent the Charity credibly to commissioners and other partners.
- Team Leadership: Experience leading and managing a dispersed team across multiple sites.
- Budget Management: Proficiency in developing and managing budgets effectively.
- People Management Skills: Strong people management skills, with the ability to persuade and communicate effectively to gain commitment, support, respect, trust, and confidence.
If you're passionate about making a difference and have the skills and experience we're looking for, we encourage you to apply and join our team
Caring for our people.
We offer a wide range of support. Some of our benefits include:
- PULSE – our recognition, rewards, wellbeing, and benefits platform. Providing access to thousands of discounts and benefits including cashback; reloadable cards; savings etc. As well as being able to thank colleagues and nominate them for awards.
- Wellbeing support: our Wellbeing hub gives physical, emotional, and mental health support. We also have an Employee Assistance Programme with access to appointments.
- Taking time for you: We work flexibly and we have generous annual leave, starting at 25 rising to 30 days, plus bank holidays, as well as your birthday off. We also offer the opportunity to buy and sell annual leave.
- Planning for the future: We have a contributory pension scheme.
- Structured Corporate Induction: Onboarding you into the Charity supporting your wellbeing along the way.
- £300 when you introduce a Friend: receive up to £300 when you introduce a friend or family member.
Who we are?
We're Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: "A better life for everyone severely affected by mental illness."
It is an exciting time to join our growing charity. We are on a transformation journey, one that supports the delivery of the organisation strategy – delivering Communities that Care. Supporting employees, managers and leaders through this change is a key priority for the People function. Just like its key that we attract diverse people to come and work for us.
Diversity, Equity, Inclusion
Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we're working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer. We recognise and support staff networks for our Black, Asian and minority ethnic and our LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.
Becoming a truly anti-racist organisation
We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in ouranti-racist statement. We have designed a multi-year anti-racist programme of work contained in ourRace Equality Action Planwhich demonstrate our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation.
We therefore actively encourage and welcome applications from everyone, including applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and (asexual) (LGBTQIA+), people with a disability, and people from Black, Asian and Minority Ethnic (BAME) backgrounds.
We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.
Please see further details on our Website
You can also follow us on Facebook / Twitter / Instagram and LinkedIn to find out more about the work we do
If you have any questions about the position, please contact -***********
