Genesis I&A Consultant

4 weeks ago


London, Greater London, United Kingdom Intuitive Surgical Full time
Job Description

Primary Function of Position:

The Genesis I&A Consultant will provide customers with onsite, remote consulting and educational initiatives designed to implement and maintain Intuitive medical technology / instrument and accessories best practice solutions through standardization, efficiency, staff training, and cost containment. The Genesis I&A Consultant will also closely work with hospital key stakeholders as well as the Intuitive Ecosystem partners, including leadership, as well as with Sales, Advanced Failure Analysis, Marketing, Customer Services, and Tech Support to ensure that customers have the necessary tools to launch, optimize and sustain successful da Vinci and Ion programs.

Roles & Responsibilities:

  • Develop and maintain expertise in the following:
  • Intuitive technology, I&A reprocessing and troubleshooting
  • Proper handling, care and use of Intuitive Instruments and Accessories
  • Detailed knowledge of regulations, standards, and guidance in the area of reprocessing of reusable medical devices (ISO, MDR etc.)
  • Independently manage assigned territory while effectively managing work time and schedule
  • Conduct Genesis I&A Consultant and educational initiatives with Intuitive with strategically targeted customers.
  • Provide in person and/or remote consulting and educational services to deliver value to the customer.
  • Examples of services are staff training, consultation on program readiness, standardization, efficiency, and high return remediation.
  • Support complex, extended customer engagements and collaborate with customers, as well as Intuitive commercial, service, and support teams to formulate multi-faceted, customized solution and recommendations based on hospital use patterns, processes, protocols, goals, and other feedback.
  • Uncover customer needs and opportunities.
  • Prioritize potential solutions and gain alignment with hospital key stakeholders to help implement recommendations.
  • Track progress and communicate status to customer on a schedule identified within the recommendations.
  • Align with sales and failure analysis partners on delivering customized customer assistance, as needed.
  • Collaborate with internal and external stakeholders to define, measure, and optimize the quality, effectiveness, and efficiency of Genesis programs
  • Run reports and analyze data when needed to prepare for customer engagements
  • Support customer and internal facing Genesis and Intuitive events and conferences (both in-person and virtual)
  • Promote collaboration with Genesis and cross functional teammates to establish and achieve Genesis implementation goals
  • Report customer complaints to appropriate internal parties as they are discovered
  • Ad-hoc tasks or duties assigned by management


  • London, Greater London, United Kingdom Technip Energies Full time

    At Genesis, we are our clients trusted advisors on the journey to a sustainable future. For over 30 years, Genesis has developed an unrivalled track record and reputation for high quality, high impact solutions. We work in true partnership with our clients and are problem solvers who are at the forefront of innovation and technology; our world-class...

  • Electrical Engineer

    2 weeks ago


    London, Greater London, United Kingdom Technip Energies Full time

    Apply promptly A high volume of applicants is expected for the role as detailed below, do not wait to send your CV.About UsAt Genesis, we are our clients' trusted advisors on the journey to a sustainable future. For over 30 years, Genesis has developed an unrivalled track record and reputation for high-quality, high-impact solutions. We work in true...


  • London, Greater London, United Kingdom Technip Energies Full time

    Genesis is a global business unit of Technip Energies, providing impartial consulting services to its clients in traditional hydrocarbon and energy industries. We have an unrivalled track record of bringing high-impact solutions to clients. Our mission is to be a trusted advisor on the journey to a sustainable future. We're problem solvers at the forefront...


  • London, Greater London, United Kingdom Venn Group Full time

    Interim Requirement - Consultant in Public Health (Place/Social Determinants)This leadership role will oversee the Place portfolio and Health intelligence function within the Local Authority.Reporting to the Director of Public Health, the candidate will be required to; a) Provide strategic leadership to the Place (social determinants of health) portfoliob)...


  • London, Greater London, United Kingdom Manning Global Ag Full time

    Our client, a global and innovative social media company, is recruiting for a Technical Solutions Consultant to join their business in the UK.Scroll down to find the complete details of the job offer, including experience required and associated duties and tasks.Position TitleTechnical Solutions Consultant (Advertising)Position TypeFTE ( subject to...

  • Recruitment Consultant

    21 hours ago


    London, Greater London, United Kingdom Hays Human Resources Full time

    Hays RecruitmentSenior Recruitment ConsultantAbout HaysAt Hays, we believe in being long-term partners with our people as well as our customers. Together, we will work for your tomorrow, and the possibilities are endless.With over 50 years of business success, we have built a reputation as the world leader in specialist recruitment and workforce solutions....


  • London, Greater London, United Kingdom Cognizant Technology Solutions Full time

    AI & Analytics Pre-Sales Lead - UK&IIt takes a lot to succeed in today's dynamic market, and Cognizant is a proven leader in the industry. We love big ideas and even bigger dreams. We stand out because we put human experiences at the core. We help our partners engage customers by imagining and building innovative solutions. But we don't stop there. We...

  • Strategic Procurement

    4 weeks ago


    London, Greater London, United Kingdom INVERTO, A BCG Company Full time

    We are one of the top names for strategic procurement and supply chain management. As an independent subsidiary of BCG, we offer the best of both worlds: in-depth expertise and high strategic competence and we are able to draw on a strong, international infrastructure, which makes us even more dynamic in the market.Very exciting for youHolistic project...

  • Salesforce Developer

    3 weeks ago


    London, Greater London, United Kingdom Steadman Brown Full time

    I am seeking a skilled Salesforce Developer to join arguably the best Salesforce Partner in the UK.Make your application after reading the following skill and qualification requirements for this position.In this role, you will be responsible for developing customised Salesforce solutions that meet our client's unique needs. You will work closely with...


  • London, Greater London, United Kingdom Opus Recruitment Solutions Ltd Full time

    I'm looking for a Mid-Level Ruby on Rails Engineer for a 12 month contract with a consultancy client. Required skill set: 4 years minimum Rails Expereince Basic React Experience Experience across AWS Fluent EnglishThis role is fully remote and outside IR35, the candidate must be EU based If you are interested in this role, please email with your CV and I...


  • London, Greater London, United Kingdom TM UK (Web) Full time

    We are looking for an experienced Manager to work full time on a Fixed Term Contract basis as part of our Communications team to help devise, coordinate and deliver an enhanced package of Communications and Events activity for the British Film Commission (BFC) over the period of the contract.Increase your chances of an interview by reading the following...


  • London, Greater London, United Kingdom Opus Recruitment Solutions Ltd Full time

    I am currently supporting a Data Analytics Consultancy that have an immediate need for two DevOps engineers to join a project focused around building a bespoke Automation Tooling to support an ongoing development project. Outside IR356 Month ContractFully Remote£450 per day Tech StackAWSCDK TerraformGitHub ActionsKubernetes if you have experience with all...

  • Program Director

    2 weeks ago


    London, Greater London, United Kingdom Savant Recruitment Experts Full time

    I am currently working with a fast growing consultancy to bring in a Program Director. All the relevant skills, qualifications and experience that a successful applicant will need are listed in the following description.Lead a portfolio of programmes and projects to ensure they are delivered successfully, on time, within budget, to the highest quality.Create...

  • Town Planner

    4 weeks ago


    London, Greater London, United Kingdom Zodiac Recruitment Full time

    Town PlannerLondonNationwide Planning Consultancy I am working with a planning consultancy in the private sector that has nationwide presence and a fantastic reputation as an employer in the industry. My client have a few offices throughout the UK and due to the continued growth of the company nationwide they are looking to expand their planning team in...


  • London, Greater London, United Kingdom Wowcher Full time

    Are you looking to join a company where it values their people, somewhere where you are not clock watching, an environment that is fast-paced, exciting... FUN. This is your chance to join Wowcher We recently asked the majority of our staff what they loved most about Wowcher, and the answer was easy - the PEOPLEAt Wowcher our main values arePassionate...


  • London, Greater London, United Kingdom Noble Legal Limited Full time

    We are pleased to be instructed on brand new 1-3pqe R&I associate role at this highly regarded City / international practice within growing team. Working on both UK and cross-border matters the team act for a wide range of clients including lenders, bondholders and other institutional creditors, distressed debt investors and multi-national corporates. The...


  • London, Greater London, United Kingdom Allen & York Full time

    Senior Environmental Specialist Competitive salary (hybrid working) London, UK Allen & York are excited to be working with a leading international and multidisciplinary consulting firm with offices in London and throughout the Middle East and Africa. Dedicated to planning, designing, engineering and managing infrastructure projects, this is an exciting...

  • Corporate Tax Manager

    4 weeks ago


    London, Greater London, United Kingdom RSM Full time

    As one of the world's largest networks of audit, tax and consulting firms, RSM delivers big ideas and premium service to help middle-market businesses thrive. We are a fast-growing firm with big ambitions -- we have a clear goal to become the premium adviser to the middle market, globally. This vision touches everything we do, motivating and inspiring us to...


  • London, Greater London, United Kingdom Investigo Full time

    I am currently looking for an experienced SAP Technical Project Delivery Manager to join our end client on a permanent basis. The role:Develop and execute a comprehensive project plan, including detailed timelines, resource allocation & capacity management, and risk management strategies.Lead and manage a team of diverse stakeholders, including business...


  • London, Greater London, United Kingdom JR United Kingdom Full time

    A global IT services consultancy are looking to add a motivated IT Support Specialist to its growing team. You will touch on many aspects of IT and expertly support a multitude of technologies, with responsibilities including Apple device management (MDM), Microsoft hardware and software support, infrastructure, security, and network configuration and...