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Broker Support, Casualty

1 month ago


London, Greater London, United Kingdom Marsh McLennan Full time

A great opportunity has arisen within our team to work as Broker Support, and continue our success in the Casualty & Specialty Team.

What can you expect?

  • You will be responsible for coordinating all placement support activities and delivering proactive, valued support within our client teams. Broker Support prompts and monitors key activities and tasks throughout the reinsurance placement to promote efficient and timely compliance with our best practice processes.
  • The nature of the role has some flexibility and whilst experience in the reinsurance industry is desirable, a dynamic and dedicated candidate with little experience will be considered and provided with training opportunities.
  • You will be actively engaged with both internal and external stakeholders, to deliver excellent and efficient service to our clients.
  • This role presents a superb opportunity to learn and develop within reinsurance broker support, with career pathway options through the broker support role allowing the successful candidate an insight into the Broking duties and responsibilities.

What you will be rewarded with?

  • Competitive Benefits Package including: 27 days annual leave, excellent pension contributions, private medical cover, life assurance, income protection, employee assistance program, plus a range of flexible benefits including the option to buy or sell up to 5 days holiday per year, cycle to work, dental insurance, health assessments plus many more
  • Generous Family Leave including: 6 months paid maternity leave, 4 months paid paternity leave, 6 months paid adoption leave plus shared parental leave options. To help ease the transition when you return to work you will be able to work 8 weeks at 80% of your normal work pattern and receive 100% of your normal salary.

We will rely on you to:

  • Assist with reviews of client renewal information.
  • Initiate the contract drafting process, updates and production of final contract documentation.
  • Assist brokers and prepare submissions, where required.
  • Track placement status of assigned accounts and update information as necessary.
  • Maintain core placement files to ensure we evidence all best practice procedures and compliance requirements.
  • Respond to client requests for information (reinsurer, financial reports, industry issues, etc.)
  • On boarding of new clients and markets.
  • Key responsibility for compliance policies – sanctions referrals, Third Parties, AML & ABC.
  • Access front-end broking systems.
  • Monitor and report on business metrics.
  • Build a strong relationship with our Service Team and an understanding of accounting and claims.
  • Actively participate in team, client and reinsurer meetings.

What you need to have:

  • Strong organisational skills and ability to prioritise workload
  • A keen attention to detail and accuracy
  • A high level of communication skills, essential for establishing good working relationships.
  • Experience of working as technician within the reinsurance sector would be advantageous.

About Guy Carpenter

Guy Carpenter & Company, LLC is a leading global risk and reinsurance specialist with more than 3,100 professionals in over 60 offices around the world. Guy Carpenter delivers a powerful combination of broking expertise, trusted strategic advisory services and industry-leading analytics to help clients adapt to emerging opportunities and achieve profitable growth. Guy Carpenter is a business of Marsh & McLennan Companies (NYSE: MMC), the world's leading professional services firm in the areas of risk, strategy and people. The company's 75,000 colleagues advise clients in over 130 countries. With annualized revenue approaching $17 billion, Marsh & McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading companies including Marsh, Mercer and Oliver Wyman. For more information, visit and follow Guy Carpenter on LinkedIn and Twitter @GuyCarpenter

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients regardless of their gender expression or identity, marital or civil partnership status, ethnic origin, nationality, age, background, disability, sexual orientation or beliefs. We are proud of our inclusive culture where everyone feels empowered to bring their whole selves to work and thrive. Learn more about our foundational values, mission and vision for the future by reviewing our Greater Good Policy.


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