Supervisor

3 weeks ago

London, Greater London, United Kingdom WATCHES OF SWITZERLAND Full time
In preparation for a Spring 2025 opening of The New Rolex Boutique on London's iconic Bond Street, The Watches of Switzerland Group are seeking to recruit Supervisors to support the management of the showroom.

The history of Rolex is inextricably linked to London, where the company was founded in 1905 by Hans Wilsdorf making this new flagship location even more significant.

Job Description

Do you have experience leading/supervising a team?

Do you see yourself growing and developing your career in luxury retail?

Can you build close relationships with clients that last beyond a single sale?

Are you good at finding solutions that meet the specific needs of clients?

Can you see yourself representing our brand with confidence and knowledge?

Supervisors in our Rolex Boutiques are role models and dedicated team players, with a passion for delivering the world class experience our Rolex clients are accustomed too. Working towards personal and team targets, and assisting management when required, you will play a key role in the success of the Boutique. Developing and continually updating your knowledge and sharing your passion about these beautiful timepieces.

About you

A positive, "can-do" attitude A passion for delivering exceptional customer service Experience within a consultative retail environment Motivated to reach and exceed targets Eager to learn and build on your retail and product knowledge A flexible team player who is always ready to go the extra mile About Rolex

"Rolex should be seen as the one and only - the best" declared German-born British founder of Rolex, Hans Wilsdorf, in 1914, and his dream came true. The history of Rolex and Swiss watchmaking are inextricably linked. Pioneer in the development of the wristwatch, the brand is at the origin of numerous major watchmaking innovations and has registered over 500 patents in the course of its history. Few companies have been so consistently identified with the pursuit of excellence, the quest for the absolute, the discovery of original approaches and innovative solutions.

About Us

Founded in 1924, our world is one of horological obsession. A place where luxury prevails and our clients' needs are central to everything we do. Finding the luxury timepiece for our clients is what makes us tick, and thus we endeavour to make our showrooms and the service within them extraordinary. Our experts are on-hand in our showrooms for everything, from finding the luxury watch to suit, to revealing some of the latest pieces from the world's most prestigious brands including Patek Philippe, Rolex, Breitling, Jaeger-LeCoultre, IWC, Omega, Blancpain, Chanel and many more.

The Watches of Switzerland Group are a FTSE-250 retail company employing nearly 3,000 people across the UK, Europe, and the United States. We're the UK's leading luxury watch specialist in the UK with a significant presence in the US and a complementary jewellery offering. At the last count we have over 190 showrooms across the UK, US, and Europe, including 77 dedicated mono-brand boutiques in partnership with brands such as Rolex, OMEGA, TAG Heuer and Breitling plus seven-e-commerce websites

Our success is based on strong, long-standing partnerships with the most prestigious luxury watch brands, supported by impactful marketing and powered by leading-edge technology to provide our clients with a modern, distinctive luxury experience. This is underpinned by our people, who are highly trained and motivated to deliver exceptional client experience whilst building inclusive teams.

Our clients love us for our exceptional client experience, expertise, and approachability. Our clients are at the heart of everything that we do - we love to wow our clients and make every interaction with us special and memorable.

Some of our benefits

Holiday Purchase Scheme 24/7 Employee Assistance Programme 24/7 Virtual GP service Share Save Scheme Enjoy your Birthday Off Free Wellbeing Tools Generous Discount Scheme Enhanced Maternity Pay At Watches of Switzerland Group, we celebrate diversity and are committed to building an inclusive environment that embraces employees' unique backgrounds and perspectives. Your application will be reviewed anonymously, focusing solely on your qualifications, skills and experience.

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