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Human Resources Adviser

3 months ago

Worcester, Worcestershire, United Kingdom Service Care Solutions Full time

Job Title: HR Advisor

Location: Worcester WR21

Contract Type: 9 Months Maternity Cover

Weekly Hours: 35

Working Hours and Breaks: 9a.m - 5p.m

Salary: 15.17 per hour

Start Date: Asap

Key Responsibilities

  • Provide comprehensive and pragmatic HR advice and support to managers, employees, and partners in line with organizational policies, procedures, and legal requirements.
  • Support the delivery of the HR Business Plan to meet Directorate and organizational HR objectives, such as the People Strategy.
  • Advise on absence and health issues, conduct and capability, grievance matters, organizational change, and a range of employment and employee relations matters.
  • Develop and maintain collaborative and productive relationships with managers, partners, colleagues, and union representatives, establishing professional credibility.
  • Lead the management of casework related to discipline, grievance, and sickness absence, including advice and support to managers, liaising with Occupational Health, case review meetings, and dismissal decision hearings.
  • Support the development and maintenance of a performance management culture within the Directorate, including developing managers' skills in this area and advising on performance-related casework.
  • Provide professional advice to Investigating Officers in formal investigations, interviews, and report writing.
  • Offer HR advice and support to managers undertaking change programs, including redundancy and TUPE.
  • Drive performance and attainment of HR KPIs for casework, sickness absence, and change activity.
  • Provide focused support to employees registered on the Redeployment Programme.
  • Prepare regular and ad hoc management information reports to support continuous improvement in the management and monitoring of sickness absence and performance management.

Measures

  • Achieve HR KPIs for casework, sickness absence, and change activity.
  • Maintain high standards of HR advice and support, ensuring compliance with policies and legal requirements.
  • Demonstrate effective communication and relationship-building with internal and external stakeholders.
  • Provide timely and accurate HR reports and management information.

Person Specification

Expertise

  • Part CIPD qualified or educated to NVQ level 4 or equivalent in a relevant discipline (e.g., human resources, business).
  • Significant experience providing business-focused, pragmatic HR advice.
  • Thorough knowledge of HR practices and procedures.
  • Detailed knowledge of employment law principles, case law, and codes of practice.
  • Experience with key HR performance measures and using data to target service delivery.
  • Significant experience working in a human resources environment.
  • Experience producing statistical reports and documentation using information technology.

Skills and Abilities

  • Ability to understand, interpret, and provide advice on diverse terms, conditions, policies, and practices, and relate them to existing employment and case law.
  • Excellent problem-solving skills.
  • Developed influencing and persuading skills.
  • Ability to build and maintain successful relationships with key contacts.
  • Customer-focused approach.
  • Ability to work within agreed timescales and quality standards.
  • Skills and ability to deliver short HR-related coaching sessions to managers.

Application Process

If you are interested in this position and meet the above criteria, please send your CV now for consideration. If you require any additional information regarding the position, please call Adam at Service Care Solutions on (phone number removed)