Customer Assistant

2 days ago


Bishop's Stortford, Hertfordshire, United Kingdom MARKS&SPENCER Full time
Operations Customer Assistant Hours - Temporary Contract

This role is largely warehouse based. It will involve loading and unloading deliveries, movement of stock/equipment, as well as time spent in walk-in fridges/freezers. Full training will be given.

Shift Pattern

Week 1

Sun

Mon

Wed

Thu

Fri

Week 2

Mon

Tue

Thu

Fri

Sat

Due to the work requirements of this role we can't consider applications for anyone under the age of 18.

This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the work place.

Base rate £12.00 per hour. Plus additional £3.00 per hour unsocial premium for hours worked between

Purpose


To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products.

As the face of the business, you will be the voice of our customers helping us to continually improve.

Key Accountabilities

  • Serve our customers efficiently, both on the shop floor and at service points
  • Keep the store clean and tidy, ensuring that our shelves are always stocked with product
  • Monitor and deliver on the daily sales targets, priorities, promotions and selling opportunities
  • Proactively engage with customers to understand their needs, make recommendations and deliver remarkable service throughout their visit to store.
  • Build expert product knowledge to sell and recommend our products and services
  • We'll give you the training to utilise all digital tools and communication channels to deliver for the customer every time
Key Capabilities

  • High levels of customer service
  • Committed to delivering excellent work with great attention to detail
  • Open to and acts upon feedback, asking for this regularly
  • Takes accountability for planning and managing own workload efficiently
  • Strong communication skills
  • Adaptable to changing situations
  • Builds positive relationships by being a good listener
  • Good level of digital capability
Everyone's Welcome

M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That's why we're revolutionising how we work and offering our most exciting opportunities yet. There's never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.


We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.


If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application.

We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.


  • Customer Assistant

    4 weeks ago


    Bishop's Stortford, Hertfordshire, United Kingdom Marks and Spencer Full time

    SummaryOperations Customer Assistant Hours - Permanent Contract This role is largely warehouse based. It will involve loading and unloading deliveries, movement of stock/equipment, as well as time spent in walk-in fridges/freezers. Full training will be given. Shift Pattern Week 1Sun Mon Wed Thu Fri Week 2Mon Tue Thu Fri Sat Due to the work requirements of...

  • Customer Assistant

    2 months ago


    Bishop's Stortford, Hertfordshire, United Kingdom Marks and Spencer Full time

    SummaryOperations Customer Assistant Hours - Temporary 3 month contractThis role is largely warehouse based. It will involve loading and unloading deliveries, movement of stock/equipment, as well as time spent in walk-in fridges/freezers. Full training will be given. Shift Pattern Week 1Sun Mon Wed Thu Fri Week 2Mon Tue Thu Fri Sat Due to the work...

  • Customer Assistant

    4 weeks ago


    Bishop's Stortford, Hertfordshire, United Kingdom Marks and Spencer Full time

    SummaryOperations Customer Assistant Hours - Temporary 3 month contractThis role is largely warehouse based. It will involve loading and unloading deliveries, movement of stock/equipment, as well as time spent in walk-in fridges/freezers. Full training will be given. Shift Pattern Week 1Sun Mon Wed Thu Fri Week 2Mon Tue Thu Fri Sat Due to the work...

  • Customer Assistant

    2 weeks ago


    Bishop's Stortford, Hertfordshire, United Kingdom M&S Full time

    SummaryCustomer Assistant - Christmas - Temporary PositionStart Date: 10/12/23 End Date: 30/12/23Shift PatternWeek 1Sunday Monday Friday Week 2Monday Friday Saturday Base rate £10.90 per hour. Plus additional £3.00 per hour unsocial premium for hours worked between All the detailsCustomer Assistant - Christmas - Temporary PositionStart Date: 10/12/23 End...


  • Bishop's Stortford, Hertfordshire, United Kingdom FW Recruitment Full time

    Customer Service AssistantLocation:Bishops StortfordSalary:up to 26k10% bonus paid annually, pensionAn exciting opportunity has opened up for a suitable candidate to join a successful company based in Bishops Stortford.Sales Coordinator will assist members of the Sales Team in all areas of their commercial activities related to business development and sales...

  • Customer Assistant

    2 weeks ago


    Bishop's Stortford, Hertfordshire, United Kingdom MARKS&SPENCER Full time £12

    Operations Customer Assistant Hours - Temporary Contract This role is largely warehouse based. It will involve loading and unloading deliveries, movement of stock/equipment, as well as time spent in walk-in fridges/freezers. Full training will be given. Shift Pattern Week 1 Sun Mon Wed Thu Fri Week 2 Mon Tue Thu Fri Sat Due to the work requirements of this...


  • Bishop's Stortford, Hertfordshire, United Kingdom East of England Co-op Full time

    Vacancy Introduction Be Part of the Team Bringing Our Co-op to Bishop's Stortford We're seeking enthusiastic part-time Customer Service Assistants to join our team for our brand-new store opening this summer. We are looking for colleagues to work various hours, tell us your availability and we will be flexible in offering shift patterns. Experience...


  • Bishop's Stortford, Hertfordshire, United Kingdom Ultimate Banking Ltd Full time

    Do you love helping customers? Are you a natural people person? Being a Part Time Customer Service Assistant (3 days a week but any days) in the Bishops Stortford branch for the Saffron Building Society will allow you to be yourself. By assisting people in a positive and patient way, you can ensure they leave the branch with a smile on their face. The people...


  • Bishop's Stortford, Hertfordshire, United Kingdom Hertfordshire CC Full time

    Advert Information Job Title**: Customer Service AssistantLocation: Bishops StortfordStarting Salary:£21,189 with the opportunity to progress to £21,575 pa (pro rata for part-time) - Pay increase pendingHours: 5.5 hours per week (every Saturday)Contract: Fixed until Diversity:We are an inclusive employer and value a diverse workforceWorking as part of a...

  • Customer Helpdesk

    2 weeks ago


    Bishop's Stortford, Hertfordshire, United Kingdom Newman Office Personnel Full time

    About the role: As part of a busy Customer Services tem you will be an integral role serving our customer base The Customer Service team will be responsible for providing an excellent customer service function in a professional and efficient manner to both new and existing customers Organise on site assistance and booking out technical services support...

  • Customer Care

    2 weeks ago


    Bishop's Stortford, Hertfordshire, United Kingdom Data Energy Management Services Ltd Full time

    Data Energy Management Services is a well-established organisation providing account management support to Managing Agents that covers everything from finding lost meters to resident level billing and even Combined Heat & Power (CHP) generation.The basic role is to deal with all areas of the billing and customer service area of the organisation. To ensure...


  • Bishop's Stortford, Hertfordshire, United Kingdom Newman Office Personnel Full time

    Job descriptionWe are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support. If you have excellent communication skills, enjoy helping others, and thrive in a...


  • Bishop's Stortford, Hertfordshire, United Kingdom Newman Office Personnel Full time

    Customer ServicesAn opening has arisen within our clients central customer services team for an experienced multi tasker and team player who loves to be busy and thrives on getting the best result for the customerResponsibilities: Respond within set timescales and ensure the customer is updated on their queries Log and resolve customer complaints Gather all...


  • Bishop's Stortford, Hertfordshire, United Kingdom Newman Office Personnel Full time

    The RoleAs Customer Services/Help Desk Manager' you will oversee a busy hub of customer services agents/schedulers looking after a large team of field-based engineers within a set region and ensure they are working pro actively and in line with company policies. Ensure that all interactions are processed logged, and an that an ongoing exceptional level of...

  • Assistant Manager

    2 weeks ago


    Bishop's Stortford, Hertfordshire, United Kingdom Zachary Daniels Recruitment Full time

    Assistant Manager | Bishop's Stortford | Up to £28,000 + Bonus | Fashion RetailZachary Daniels are currently seeking an Assistant Manager for a renowned fashion retailer situated in a prime location. In this role, you will be responsible for efficiently managing all operational aspects of the store on a daily basis, while also providing support to the Store...


  • Bishop's Stortford, Hertfordshire, United Kingdom Bunzl Cleaning & Hygiene Supplies Full time

    Customer Service AdvisorLocation: Bishops StortfordWorking Schedule:Monday - Friday 37.5Salary: £22000Bunzl Cleaning & Hygiene Supplies is the UK's leading supplier of janitorial, cleaning, and hygiene products. We are part of Bunzl Plc, one of the fastest-growing, FTSE100 listed distribution and outsourcing groups across the globe. We source cleaning and...

  • Hospitality Assistant

    2 weeks ago


    Bishop's Stortford, Hertfordshire, United Kingdom Marketplace Direct Limited Full time

    **IMMEDIATE START - Night Shift Based in Bishop's Stortford**What the role isYou are a person who can be assigned several tasks, witty, creative and curious who enjoys challenges, organizations with rapid growth and that strike you learn something new every day. Change is your ally and the creativity is your best friend. You are ready to jump at any time and...

  • Optical Assistant

    2 weeks ago


    Bishop's Stortford, Hertfordshire, United Kingdom Specsavers Full time

    Experienced Optical AssistantLocation: Bishop StortfordWorking hours: Full Time - 40 hours - to include 1 weekend daySalary - £24,000Bonus in store availableSpecsavers PerksAmazing progression opportunities available and support in training- Experience level: Previous Optical experience is essential for this role_Join our team as an Optical Assistant, and...

  • Services Assistant

    2 weeks ago


    Bishop's Stortford, Hertfordshire, United Kingdom Sainsbury's Full time

    Location Thorley Store, Sainsbury's Supermarkets Ltd 1 Thorley Neighborhood Centre, Bishop's Stortford, CM23 4EGHours ParttimeContract-Type Fixed-Term AssignmentRate- £12.00 per hourAreas of business RetailJob IDScheduleSun 10am - Sun 4:15pmMon 3pm - Mon 10pmTue 5pm - Tue 11pmFri 2pm - Fri 10pm Total hours: 25.75_Love food, variety and helping people?...

  • Sales Assistant

    2 weeks ago


    Bishop's Stortford, Hertfordshire, United Kingdom the hoxton bakehouse Full time

    We are looking for a Sales Assistant / Barista to join the Hoxton Family for our Bishops Waltham Store. This is a small store with lots of regular customers and an amazing existing team.A bit about you: Have a positive attitude with great communication skills Enjoy working with a small team Provide amazing customer service to every customer who walks through...