Current jobs related to Material Planner - Enderby, Leicestershire - Aston Carter

The role is to deliver & enhance customer satisfaction by assisting customers with orders/queries and the timely receipt of product whilst also driving incremental sales with the assigned customer base. Providing technical information, entering, and expediting orders whilst handling customer problems with professionalism and efficiency to deliver an exceptional Customer Experience and constantly providing assurance of supply through efficient material flow.

This role is analytical and requires a problem-solving mindset with the drive to serve our customers and exceed expectations.

Accountabilities & Responsibilities

• Common Goal Agreements with Customers determining action plans for improvements

• Acting as the Businesses initial interface with the Customer ensuring relationships are developed and queries resolved with pace

• Accountability for Managing Customer Orders

• Establishes priority of material needs, expedites and de-expedites as required

• Collaboration with customers via phone/email/Teams and online tools.

• Accountability for identifying and resolving future risk for customers production.

• Arranging air freights when required to meet customer requirement.

• Management of Outbound Premium Freight/reduction in costs

• Backorder Management

• Tracking of sea and air freight shipments and expediting when required.

• Identifying future risk of shortages and ensuring sufficient material is at the customer site in time for production.

• Working with global teams on constrained material to resolve any issues and ensure a sufficient flow of material from the source to the customers.

• Project Support

• Ownership of any root cause and corrective action analysis required

• Determines alternative supply methods due to factory operational/supplier problems, material deviations.

• Ability to analyse business conditions and situations and to proactively minimalize disruption to daily requirements.

• Regular meetings with customers and global peers.

Capability Alignment

• Responsive at pace to customer queries & required technical support

• Coordinate and collaborate globally and regionally with supply chain, operations, and quality teams

• Alignment with global processes

Skills & Capabilities

Ability to thrive under pressure, in a fast-paced work environment with high expectations

Works well in a team dynamic but also as an individual contributor

Works well under pressure

Proactive mindset

Interpersonal & Relationship Building

Collaborates & Connects with Others well

Organizational, Time Management & Prioritization skills

Analytical Problem Solver & Root Cause Analysis

Demonstrates accountability for customer success

Proficient user of GSP and Excel

Communicate with Clarity with the global teams

Job Title: Material Planner

Location: Enderby, UK

Rate/Salary: GBP Hourly

Job Type: Contract

Trading as Aston Carter. Allegis Group Limited, Maxis 2, Western Road, Bracknell, RG12 1RT, United Kingdom. No Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. Aston Carter is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at

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