Showroom Host, UK

3 weeks ago

London, Greater London, United Kingdom PVH Full time

With a history going back over 130 years, PVH has excelled at growing brands and businesses with rich American heritages, becoming one of the largest global apparel companies. We have over 30,000 associates operating in over 40 countries with over $8 billion in revenues.

Founded in 1968 and acquired by PVH Corp. in 2003, Calvin Klein is a global lifestyle brand that exemplifies bold, progressive ideals and a seductive, and often minimal, aesthetic. We seek to thrill and inspire our audience while using provocative imagery and striking designs to ignite the senses. We strive to make a positive impact on the world. We inspire passion in our people. We embody authenticity and embrace individuality.

Tommy Hilfiger is one of the world's leading designer lifestyle brands, internationally recognised for celebrating the essence of "classic American cool" style. Founded in 1985, Tommy Hilfiger was acquired by PVH Corp. in 2010. We engage consumers through 360° marketing campaigns, innovative events, exciting collaborations and brand partnerships, and work with some of the biggest names from the world of Fashion, Art, Music and Entertainment.

About THE ROLE

The PVH Office & Facilities team is a diverse team, covering all aspects of Facilities Management for our London campus within White City, London. The overall purpose of the Office and Facilities team is to provide a safe, inclusive, inspiring and productive environment for all including our Associates, internal global visitors and our customers.

The Showroom Host is the main point of contact for our Wholesale customers, both in and out of selling seasons and ensuring we are always ready to welcome our guests in a highly engaging manner in our inspirational showrooms. The role will report directly into the Office & Facilities Manager and work closely with the full Office & Facilities team and Wholesale team.

This is a full time role, working on site fully, Monday-Friday.

We currently have our offices in Brompton Road and Regent Street. However from the first half of 2023, we'll be moving to our brand new offices in White City.

Responsibilities include:

  • Leads the front of house for our UK showrooms for our PVH brands within the UK
  • Warmly welcome all Wholesale customers, being their key onsite contact
  • Chaperone customers throughout the showrooms and in-between their appointments ensuring excellent customer service always
  • Be the go to on-site contact between our Wholesale Customers and the Wholesale team – ensuring a smooth in person transition
  • Escalate any customer issues to the correct party, in a timely and proactive manner whilst maintaining constant levels of customer experience
  • Be an onsite ambassador for our brands, understanding our market position and our in season collections
  • Take the lead on building genuine and authentic relationships with customers by understanding their business and their needs, researching and understanding our different customers and the local Wholesale market
  • Lead coordination for all in selling season appointments, working through multiple diaries both internally and with our customers
  • Lead coordination of any Wholesale events both in and out of selling, finding and utilising success measures.
  • Support with events outside of Wholesale but based within the showrooms and wider campus facilities, including diary management, supporting the project and communication plan
  • Lead daily set up of the Wholesale showrooms, including high standards, working technology and preparation of customer catering
  • Ensure the front of house is always well presented and customer ready escalating to the Wholesale Visual Merchandising team where necessary
  • Work with IT to ensure the digital selling tools are always working and ready for use by the Wholesale selling team
  • Where required, support with wider Office & Facilities tasks and Wholesale activity
  • Create the experience process for Wholesale customers, ensuring the process is clear, simple but highly engaging
  • Lead the daily activities and tasks of the showroom assistants, including but not limited to setting daily priorities and training

About YOU

  • You'll have established experience in a front of house role, ensuring exceptional customer service constantly
  • You'll Stay Curious by understanding our brands, fashion and our customers
  • You'll constantly Take Ownership, ensuring our Wholesale showrooms are sales ready at all times
  • You'll be naturally engaging and build great relationships with our Wholesale team and Wholesale customers by Inspiring Trust
  • You'll know when to flex your style to suit different customers, Cultivating Belonging and making authentic connections
  • You'll be naturally organised, with experience scheduling multiple appointment and still able to Adapt Fast when required
  • You'll be exceptionally presented, always greeting, welcoming and chaperoning our customers with professionalism

About WHAT WE OFFER

At PVH, we understand that the success of our organisation is directly related to our hardworking and dedicated associates who contribute their time and talents to help make our Company the success it is. That is why we are committed to providing a competitive and comprehensive benefits program that offers the protection, peace of mind and flexibility designed to support our associates – both at home and at work.

PVH Europe and our brands, TOMMY HILFIGER and CALVIN KLEIN, are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. We believe we are bettered by all forms of diversity, and take pride in working with top talent from every walk of life and corner of the world. In the spirit of inclusivity, qualified applicants will be considered without regard to age, ethnicity, ability, gender, gender expression, gender identity, nationality, race, religion or sexual orientation.

  • Fashion Showroom Host

    4 days ago

    London, Greater London, United Kingdom BESTSELLER Full time

    Do you have a passion for juggling multiple tasks and delivering exceptional customer experience? Are you organized, efficient, and enjoy working in a fast-paced environment? If so, this is the perfect opportunity for youBESTSELLER is a long-established, family owned, international Danish Fashion Company. Our London office and showrooms are in the heart of...

  • Step Into Luxury: Showroom Host Position Available

    5 days ago

    London, Greater London, United Kingdom Katie Bard (Angela Mortimer Plc) Full time

    Are you a recent graduate with customer service experience looking to start a career in the luxury automotive industry? A leading luxury car dealer group is seeking a Showroom Host to join their team in the heart of London. As a Showroom Host, you will beresponsible for creating an exceptional customer experience and representing the company as an...

  • Receptionist / Host

    5 days ago

    London, Greater London, United Kingdom Porsche Retail Group Full time

    Porsche Retail Group have two excellent opportunities - one for a full-time maternity cover and one part-time position - as a Receptionist / Host.This is to work for one of the world's most iconic brands and join the prestigious Porsche Centre Mayfair. This Studio concept dealership is a one-of-a-kind boutique style showroom, and the Porsche Centre Mayfair...

  • Fashion Wholesale Salesperson

    5 days ago

    London, Greater London, United Kingdom Studio Thirteen Showroom Full time

    Fashion Wholesale Salesperson (Maternity Cover)nStudio Thirteen is a multi-brand fashion showroom based in Notting Hill, which wholesales contemporary womenswear, menswear and accessories brands to shops in the UK and internationally. We have an opening for an experienced salesperson to work with us to cover maternity leave.Key Responsibilities...

  • Check-in Host/greeter

    5 days ago

    London, Greater London, United Kingdom My Property Host Full time

    My Property Host are a leading UK short-let property management company. We are looking for personable and reliable check-in hosts to join our ever-expanding team conducting guest check-ins across our London properties.This is a freelance role with no set working hours, so canditates require flexibility.You set your own availability and we assign check-ins...

  • Showroom Executive

    5 days ago

    London, Greater London, United Kingdom Post Recruitment Ltd Full time

    POST- are looking to hire an experienced Showroom Executive for a global market-leader that supplies high quality products into the HoReCa (hotels, restaurants, and catering) industry.This is a full-time role, working in our client's luxury showroom in Islington (N1).Responsibilities: Maintaining the London Showroom housing two luxury brands Cocoordinating...

  • Showroom Sales Advisor

    5 days ago

    London, Greater London, United Kingdom Kelly Services (UK) Ltd Full time

    Kelly Services are looking for an experienced Showroom Sales Advisor to join a high-end and leading retailer and importer of luxury natural stone and porcelain flooring on a full-time and permanent basis.Salary circa £26,000 per annum depending on experience.Location:SurreyWorking hours are Monday to Friday and :00 on Saturdays You will work 5 days with...

  • Temporary Showroom Assistant

    5 days ago

    London, Greater London, United Kingdom Paul Smith Full time

    Paul Smith is one of Britains leading independent design companies. We champion positivity, curiosity and creativity. These qualities underpin every Paul Smith design, whether its a shirt, a shop or a special collaboration. Reaffirming the values that Paul set down in 1970, classic with a twist remains the guiding principle of the company. Happily positioned...

  • Showroom Sales Assistant

    5 days ago

    London, Greater London, United Kingdom The Design and Interiors Recruitment Company Full time

    Showroom Sales Assistant - Exciting Opportunity! An incredible chance has opened up for a part-time Sales Assistant to join a well-established lighting showroom located in Chelsea. This company specializes in crafting premium, luxurious decorative lighting for interior designers, architects, and retail clients. Key Responsibilities: Actively selling and...

  • Wholesale Showroom Assistant

    5 days ago

    London, Greater London, United Kingdom Coach Full time

    Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in.Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible.A...

  • Neville Johnson Showroom Advisor

    5 days ago

    London, Greater London, United Kingdom BHID Full time

    Neville Johnson, part of the BHID Group, is the UK's leading provider of bespoke Furniture and Staircase renovations. With over 30 years' experience, we've established a solid reputation for delivering the top-quality products and service that our discerning clients demand.We are looking to recruit a Showroom Advisor to work on a part time basis. They will...

  • PR Showroom Assistant

    4 days ago

    London, Greater London, United Kingdom LEVI'S Full time

    JOB DESCRIPTIONCompany InformationYou're an original. So are we.We're a company of people who like to forge our own path. We invented the blue jean in 1873, and we reinvented khaki pants in 1986. We pioneered labour and environmental guidelines in manufacturing. And we work to build sustainability into everything we do. Our brands stand for freedom and...

  • PR Showroom Assistant

    4 weeks ago

    London, Greater London, United Kingdom LEVI'S Full time

    JOB DESCRIPTIONCompany InformationYou're an original. So are we.We're a company of people who like to forge our own path. We invented the blue jean in 1873, and we reinvented khaki pants in 1986. We pioneered labour and environmental guidelines in manufacturing. And we work to build sustainability into everything we do. Our brands stand for freedom and...

  • PR Showroom Assistant

    3 weeks ago

    London, Greater London, United Kingdom LEVI'S Full time

    JOB DESCRIPTIONCompany InformationYou're an original. So are we.We're a company of people who like to forge our own path. We invented the blue jean in 1873, and we reinvented khaki pants in 1986. We pioneered labour and environmental guidelines in manufacturing. And we work to build sustainability into everything we do. Our brands stand for freedom and...

  • Rolex Showroom Manager

    5 days ago

    London, Greater London, United Kingdom Watches of Switzerland Full time

    In preparation for a Spring 2025 opening of The New Rolex Boutique on London's iconic Bond Street, The Watches of Switzerland Group are seeking to recruit 3 showroom managers to support the leadership of the showroom. The history of Rolex is inextricably linked to London, where the company was founded in 1905 by Hans Wilsdorf making this new flagship...

  • Head Host

    4 days ago

    London, Greater London, United Kingdom Eataly UK Full time

    A Head Host co-ordinates a team of hosts and ensures an outstanding customer service at all times. Supporting more junior members of the team, the Head Host will be knowledgeable on booking systems, and have a can-do attitude when it comes to accommodating walk-ins, keep queues moving, and ensuring a seamless experience for all of our guests.Eataly London is...

  • Hospitality & Showroom Assistant

    5 days ago

    London, Greater London, United Kingdom Office Angels Full time

    OA Central London are working with a up market furniture showroom in their search for a Hospitality and Showroom AssistantROLE:Hospitality & Showroom AssistantWHEN:Monday - Friday / 08:4- 17:30WHERE:Holborn - Central LondonSALARY:£22,770 per annumBENEFITS:Yearly Bonus / Holiday Package / Pension Package / Supportive & Social TeamYour key responsibilities...

  • Host/hostess

    5 days ago

    London, Greater London, United Kingdom LODHA UK Full time

    Are you enthusiastic and passionate, with a drive to cater for our Clubhouse users? Interested in becoming part of the Saint Amand team in West Ends No1. Private Residence? Then we would love to invite you to join us as Clubhouse Host at Lincoln Square.As Clubhouse Host, you will have a real pride and passion for what you do, with the ability to build a...

  • Weekend Showroom Assistant

    5 days ago

    London, Greater London, United Kingdom Button And Sprung Full time

    We are seeking a passionate and enthusiastic weekend Showroom Assistant to join our expanding bed retail business, Button & Sprung. We have one showroom in Battersea, which is also our office and where this role is based. We are a 10 minute walk from Queenstown Road (South Western railway station, 0.5 miles), and a 13 minute walk from Battersea Park. We sell...

  • Showroom Manager and Sales Designer

    5 days ago

    London, Greater London, United Kingdom Amberth Full time

    Job DescriptionCompany DescriptionAmberth is an award-winning kitchens and bathrooms company located in Islington area, London. We specialize in redesigning and reconfiguring spaces to transform the homes of homeowners across London and surrounding areas. Our goal is to create a space that is not only beautiful but also functional, making life easier and...