Enquiries Coordinator

Found in: beBee jobs GB - 2 weeks ago


Durham, Durham, United Kingdom Durham University Full time

The Role and the Department

The Enquiries Coordinator will promote and market the University to prospective students and their advisers through the management of enquiries and by working collaboratively with stakeholders across the University. The post holder will have particular responsibility for developing relationships with key stakeholders, especially those delivering strategic priorities such as internationalisation and widening access, and ensuring that enquiries systems and processes are supporting these activities. They will provide expert information, advice and guidance in specific areas and deliver training for the team of Enquiries Administrators and other colleagues. They will conduct trend analysis to anticipate and react to peaks of enquiries activity. The post holder will also support the development and continuous improvement of the service delivery and provide first-level cover for the Enquiries Manager and Enquiries Assistant Manager in their absence.

The post-holder will develop, maintain, and use a Knowledge Base of common enquiry topics, and develop knowledge of Admissions processes and student experience offered by Durham University.

This post requires the holder to represent the University to global audiences and maintain a professional manner in sometimes challenging situations.

SRA has adopted a hybrid working model, with staff currently working a minimum of 40% of their time per week on-campus or attending external events, and for the rest of their working time having the option of working from home.


  • Enquiries Coordinator

    Found in: beBee jobs GB - 2 weeks ago


    Durham, Durham, United Kingdom Durham University Full time

    The Role and the DepartmentThe Enquiries Coordinator will promote and market the University to prospective students and their advisers through the management of enquiries and by working collaboratively with stakeholders across the University. The post holder will have particular responsibility for developing relationships with key stakeholders, especially...

  • Enquiries Coordinator

    Found in: beBee S GB - 2 weeks ago


    Durham, United Kingdom Durham University Full time

    The Role and the Department The Enquiries Coordinator will promote and market the University to prospective students and their advisers through the management of enquiries and by working collaboratively with stakeholders across the University. The post holder will have particular responsibility for developing relationships with key stakeholders, especially...


  • Durham, County Durham, United Kingdom Durham University Full time

    The Role and the Department The Enquiries Coordinator will promote and market the University to prospective students and their advisers through the management of enquiries and by working collaboratively with stakeholders across the University. The post holder will have particular responsibility for developing relationships with key stakeholders,...

  • Enquiries Coordinator

    Found in: beBee S GB - 2 weeks ago


    Durham, County Durham, United Kingdom Durham University Full time

    The Role and the DepartmentThe Enquiries Coordinator will promote and market the University to prospective students and their advisers through the management of enquiries and by working collaboratively with stakeholders across the University. The post holder will have particular responsibility for developing relationships with key stakeholders, especially...


  • Durham, County Durham, United Kingdom Durham University Full time

    The Role and the Department The Customer Services Team is part of University Library and Collections. We provide all front-line (face to face and virtual) customer, visitor and enquiry services across our department. This includes visitor services at our museums and user services in our Libraries and study spaces, including 24/7 term-time opening. ...


  • Durham, United Kingdom Durham University Full time

    **Events and Fellowship Coordinator** **(** **Job Number**: **23001917** **)** Institute of Medical Humanities Grade 5: - £25,742 - £30,487 per annum Fixed Term - Full Time **Contract Duration***: 36 months **Contracted Hours per Week***: 35 **Working Arrangements***: Mainly office based but with some travel adn out of normal office hours work....


  • Durham, United Kingdom Corepeople Recruitment Full time

    Excellent opportunity for a Publications Co-ordinator to provide administrative support for an academic publications portfolio. This is a hybrid working position with 1-2 days per week in the office. The Role Working closely with the Publications Manager, the purpose of the role is to carry out administrative and social media related activities to support...

  • Administrator

    7 days ago


    Durham, United Kingdom Page Personnel - UK Full time

    Opportunity to work for a well established and growing business - Permanent Administration role based in Durham **About Our Client**: Our client is a well-established business that boasts a number of accreditation and awards. The company holds a prominent presence in Durham and is known for its commitments to the community. The Role of the Administrator...


  • Durham, United Kingdom Corepeople Full time

    Excellent opportunity for a Publications Co-ordinator to provide administrative support for an academic publications portfolio. This is a hybrid working position with 1-2 days per week in the office. Working closely with the Publications Manager, the purpose of the role is to carry out administrative and social media related activities to support the...

  • HR Co-ordinator

    1 day ago


    Durham, United Kingdom Sherburn House Charity Full time

    Sherburn House Charity are looking for an experienced HR professional to provide us with strategic and operational support. Salary £35k Reporting directly to the Chief Executive your role and duties will be: **Human Resources** - First point of contact for all day to day HR enquiries - Contributing to the development of and compliance with HR policies by...