Business Support Assistant

Found in: beBee jobs GB - 2 weeks ago


Walsall, Walsall, United Kingdom BCS Group Full time

We are seeking a highly organised and detail-oriented individual to join our team as a Business Support Assistant. This role is important to the smooth functioning of our daily operations and requires a proactive and resourceful professional.

Key Responsibilities:

Documentation and Data Management:

  • Assist in the preparation and organisation of documents, reports, and presentations.
  • Maintain accurate and up-to-date records and databases.
  • Ensure confidentiality and security of sensitive information.
  • Manage timesheets for the operational teams.
  • Take part in system testing following training.
  • Assist with internal audits.
  • Scan hard copies of documentation and ensure they are added to the correct folders.

Coordination and Communication:

  • Coordinate meetings and events, including scheduling and following up.
  • Minute take during high-level meetings and send out actions to the relevant team members.
  • Facilitate communication within the team and with external stakeholders.
  • Collaborate with different departments to streamline processes and enhance overall efficiency.
  • Assist with the organisation of internal work events.
  • Ensure office literature is updated as required.

Administrative Support:

  • Provide comprehensive administrative support across the business.
  • Manage and maintain calendars, schedules, and appointments during projects.
  • Handle incoming calls, emails, and other communications with professionalism and efficiency.
  • Update Microsoft Planner with additional tasks as required.

Key measures & targets:

  • Accuracy of system data entry
  • Efficiency of goods receive notes scanned into the system
  • Meetings scheduled promptly
  • Actions updated on Microsoft Planner
  • Quarterly events scheduled for the team

Key relationships:

  • Quality Supervisor
  • Marketing & Quality Manager
  • BCS Management Team
  • Quality Team

Person Specification:

The successful candidate is likely to meet all of the following criteria:

Essential

  • Excellent administrative and organisational skills
  • Computer literate essential
  • Excellent attention to detail
  • Strong written and verbal communication skills

Desirable

  • Proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook)
  • Proactive and resourceful problem-solving skills
  • Educated to A Level or above

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