Business Support Officer

1 month ago

Solihull, Solihull, United Kingdom Solihull Metropolitan Borough Council Full time

Solihull's Children's Business Support Unit are looking to recruit two enthusiastic and motivated Business Support Officers to join our friendly team on a fixed term contract to provide maternity cover.

Located in our modern offices, we have vacancies in the following teams:

Children with Disability Team - Elmwood Place, Smith's WoodSafeguarding and Support Team - Bluebell Centre, Chelmsley Wood Whilst these posts are being advertised as full-time opportunities, we would consider requests for part time working. Working with a busy team of Business Support Officers, you will contribute to making a difference to the children, young people and the families of Solihull. You will be responsible for providing a comprehensive administrative and information support service that will allow our Social Work Teams to function effectively. Your duties will include:
• To arrange, co-ordinate and attend a range of meetings.
• To efficiently take and distribute the minutes for complex multi-agency meetings.
• To act as a key contact for enquiries, building relationships with colleagues and other professionals to handle queries effectively and with sensitivity and discretion.
• Maintaining information systems, both computerised and manual, ensuring records are accurately kept.
• Collating and providing statistical information as and when required. To be successful in this role, you will have either 4 GCSEs Grade A-C /4-9 (or equivalent) including Maths and English, or an NVQ Level 2 in Business Administration, or the ability to demonstrate equivalent numeracy and literacy skills. You will also have significant experience of office administration and taking minutes at meetings. You will use your initiative to prioritise your workload to meet deadlines in a highly demanding environment and will have experience of dealing with challenging situations. An excellent communicator, you will have the confidence and ability to deal with a variety of multi-disciplinary professionals on a range of matters and the ability to handle highly sensitive and confidential information. You will enjoy working as part of an effective team but also work independently to a high standard whilst working remotely. In return, we offer the opportunity to develop your experience and skills within a professional working environment. At Solihull we also offer employees a competitive salary, together with attractive staff benefits, access to the Local Government Pension Scheme and a range of flexible working options. Working on a hybrid basis, this role will involve a predominately office-based period of induction, followed by a combination of home and office working, to meet business needs. To apply, please click on the link below. If you have a specific question regarding this post, please contact Kealey Nash, Business Support Lead on or call on

Please note we do not accept CVs.

Closing date: 24th April 2024

Interviews will be held on 2nd May 2024

The Fluency Duty is outlined in the Code of Practice on the English language requirements for public sector workers. The Fluency Duty for this role is required.

Solihull Council is proud to be an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees - a place where we can all be ourselves and succeed on merit.

Solihull Council has a responsibility for, and a commitment to, safeguarding and promoting the welfare of children, young people and adults at risk and requires all staff and volunteers to share this commitment.

Attached documents
JDPS - Business Support Officer CDT and Safeguarding

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