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Product Lead
2 months ago
The responsibility.
Working as a member of the Digital Product Management Team you will be responsible for the checkout and payments journey across our web estate.
You will play a key role in defining memorable experiences, ensuring that all products are aligned to meet customer and business outcomes.
You will own the delivery of your product, managing a team of Product Owners to prioritise the backlog, and represent the 'voice of the customer' through the product's development.
Key Responsibilities
Define the strategic vision for your team and create the product roadmap. Own the product backlog and ensure that refinement and prioritisation processes maximise value delivery. Oversee the quality and maturity of epics, user stories and acceptance criteria. Lead quarterly planning sessions for your product area. Ensure that comprehensive documentation is maintained for product features, processes and updates. Establish success metrics and ensure that the team are aligned through OKRs. Work collaboratively with key colleagues and stakeholders including UX, Optimisation, Delivery and others in support of the successful delivery of your products. Consistently apply product best practice and acts as an advocate of the product discipline. Along with your benefits package we also offer a wide range of perks for our colleagues:
Reward, Recognition and Opportunities
Frasers Champion- Our employees are at the heart of our business and we ensure individuals are recognised every single month for their hard work. Frasers Champion is a peer nominated scheme where 8 winners will receive double their pay for a month where they have thought without limits, owned it or been relevant.
Fearless By October 2025, we want our share price to hit £10. If that happens for 30 or more consecutive trading days, all colleagues across the business will receive a bonus The top 1000 performers in the company will receive unprecedented bonuses, worth from £50,000 to £1million Senior leaders across the business nominate these performers twice a year for embodying our core values and delivering exceptional performance*.
*subject to terms and conditions
Frasers Festival - an event like no other Our Frasers Festival is our celebration for Head Office and Retail Staff across the UK and Europe - hosting a MEGA brand village, guest speakers from the world's biggest brands, evening entertainment, the ultimate Frasers Fearless Fitness Challenge and much more.
CEO Sessions - Once a quarter we offer 20 employees the opportunity to attend our "CEO Sessions" ran by our CEO and leadership team. Employees have the chance to connect, network and submit questions around specific topics such as our Sports or Luxury business.
Retail Reconnect - In order to build the planets most admired and compelling brand ecosystem, all employees must understand our business, product and customers. Each financial year, Head Office employees will gain insights by spending two days in one of our stores or the Warehouse. The goal is to learn how the work you do impacts our teams on the frontline, and to bring ideas back to the office which will improve how we work.
Employee Welfare
Frasers Fit - Our Everlast Gyms Team are on a mission to make our workforce the best, and fittest on the planet We run free gym classes for employees as well as discounted memberships to our clubs. Frasers Fit is our wellbeing programme which aims to support and improve colleagues Physical, Financial & Mental wellbeing. The app is accessible for every employee and includes training, nutrition and lifestyle advice- all completely free.
Retail Trust - We know that its not just about physical health, mental wellness is equally important which is why all of our employees get free access and support from the Retail Trust charity. This includes a 24 hour wellbeing helpline, wellness hub, counselling and financial/legal support.
What's next?
Our Recruitment Team will be reviewing applications and all candidates will receive a response, whether you are successful or unsuccessful. Shortlisted applicants may be asked to confirm a few key details before being booked in for a first stage interview with the Recruiter- this will be behaviourally focussed and centred around how you align with our Culture and Values. If successful we anticipate two further interview stages with the Hiring Manager/wider team which will be more technically focussed and could include a presentation/task so we can see your skills in action.
#LI-Hybrid Demonstrable experience delivering complex checkout products within a large-scale ecommerce organisation - essential In depth knowledge of agile process and principles Well versed in managing product lifecycle Familiarity with the FinTech landscape and in-depth knowledge of online payment solutions and providers, PSD2, card issuers, fraud protection and cross border payments. Ability to work through regulatory and compliance requirements in each market. Well versed in delivery carriers and checkout solutions. Excellent leadership qualities with the ability to communicate product strategy to the team Highly analytical, able to make quick decisions Exposure to MACH is not essential but highly advantageous Certified scrum product owner - highly desirable Pro-active self-starter, task focused and organised Bachelor's Degree or equivalent in Business, Finance, Economics or Computer Science
