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Quality and Service Assurance Manager

4 months ago

Hounslow, Greater London, United Kingdom 360 Talent Full time

Quality and Service Assurance Manager – LONDON

High Luxury Lifestyle House - Bollore Warehouse (Heathrow)

Find out more about the daily tasks, overall responsibilities, and required experience for this opportunity by scrolling down now.

About:

One of the most prestigious and successful luxury brands in the world.Specialising in leather goods, lifestyle accessories, home furnishings, perfumery, jewellery, watches and ready-to-wear.Busy and fast paced environment.Key Responsibilities:Quality Control: Monitor and maintain quality standards for all logistics processes, including shipping, receiving, inventory management, and transportation.Compliance Management: Ensure compliance with industry regulations, safety standards, and internal quality control policies. This may include tracking and reporting on compliance issues.Product authentication: Assist Bollore to verify the authenticity and legitimacy of returned productsData Analysis: Analyse data related to logistics and supply chain performance to identify trends and areas of concern. Use data analysis to make informed decisions and improvements.Quality Assurance: Implement quality assurance processes to inspect products and materials, ensuring they meet quality standards and specifications.Supplier Management: Work with suppliers to ensure they meet quality and delivery standards, and establish effective communication and feedback channels.Root Cause Analysis: Investigate and identify the root causes of quality issues and implement corrective and preventive actions to address them.Requirements:High product sensitivity, high customer experience sensitivity.Training skills.Constructive, positive mindset rooted in a continuous improvement approach.Excellent interpersonal skills and listening skills, precision and attention to detail.Fluency with systems and computers (Excel, PowerPoint, Word)Experience with CEGID / Magento would be advantageous.What's on Offer:Excellent salary based on experience.Bonus.Amazing benefits.360 Talent are a high-end retail recruitment firm providing strategic solutions to connect high calibre candidates with Fashion, Beauty and Lifestyle brands across global markets.

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