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Head of Lending Operations, Business
4 months ago
End DateThursday 01 August 2024
Salary Range£0 - £0
We support flexible working – click here for more information on flexible working options
Flexible Working OptionsFlexibility in when hours are worked, Hybrid Working, Job Share
Job Description Summary.
Job Description
JOB TITLE: Head of Lending Operations, Business & Commercial Banking
SALARY: From £111,000+
LOCATIONS: Birmingham / Edinburgh / London
HOURS: Full-Time
WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites
About This Opportunity
Do you want to lead and shape a fast-paced Lending Operations function for our Business and Commercial Banking (BCB) business, supporting businesses from start-up to £100m turnover as the backbone of our UK economy, Helping Britain Prosper as we digitise, diversify and transform our business?
You'll lead a large team, driving the strategy and ensuring effective delivery of business requirements and client experience.
We're looking for a values-led progressive leader. Someone who can work collaboratively across BCB to ensure effective leadership of our lending operations whilst transforming at pace. You'll be a strong people leader, who will excite and inspire through change, be motivated to resolve business problems and not afraid to challenge
Core Purpose of the Role
Responsible for leading the BCB Lending Operations function, supporting across BCB and collaborating externally with other industry participants: Responsible for the effective management of new business and lifecycle management of BCB loans across all client segments Accountable for the end-to-end Security journey and associated governance, documentation and processes, including the instruction, finesse and registration of securities against the BCB Lending Portfolio Execution of loan documentation for new business and annual reviews across BCB, demonstrating a strong control environment Deliver operational and technical advisory support on transaction execution and lifecycle management for Lending Products Accountable for the maintenance of credit limits, support for annual reviews, financial accounts, covenant monitoring, strike-offs, and adverse media reporting for BCB clients Responsible for the AMC (Agriculture Mortgage Company) Operations business, including the successful migration of the Lending Book to the desired strategic architecture. Working across the end to end, including products, distribution and platforms to support design and delivery of our transformation plans. Key Accountabilities Deliver service performance aligned with Intra Group Agreements (IGAs) and Service Management Agreements (SMAs) Provide the best client experience, ensuring maintenance of operational service levels to meet client expectations as well as effective risk management. Plan the strategic direction of the function to align with customer and regulatory requirements, with responsibility to ensure change investment delivers strategic outcomes and maximises benefits realisation. Ensure compliance with Group policy, guidelines and procedures, quality standards and all regulatory and statutory requirements, and where appropriate take action. Drive and deliver the plan to ensure that the capabilities in the team are what is needed for the future; articulate the skill-based vision of the future and the path to get there, utilising and influencing frameworks and learning opportunities to build and enhance lending capability. Provide outstanding leadership to the team, coaching and storytelling to support colleagues through change. Role model Group Values and expectations with and through the team, focused on accountability on individual objectives. Operate as a talent magnet, developing potential and driving performance at all levels. Drive energy for learning and continuous improvement and inspire people through authentic and visible leadership. Why Lloyds Banking Group We're on an exciting journey to transform our Group and the way we're shaping finance for good. We're focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. Including you. What You'll Need Strong Commercial Lending knowledge including Credit Policy, Legal Policy, Product and Operational Risk to enable strong controls for lending and security on all core platforms Awareness and insight into the wider business, economic and market environment in which LBG operates In depth knowledge of policy, procedures and guidelines, quality standards and global regulatory and statutory requirements Awareness and understanding of LBG business strategy and model and capability to translate complex business requirements into a clear operating model and plan, focused on effective delivery. Strong leader with significant experience of running large scale, multi-disciplinary and multi-sited functions, with strong communication and ability to tell a compelling story. Builds a committed leadership team known for realising the full potential of their team through targeted skills development and alignment to strategic outcomes. Capability to build strong working relationships internally and externally with industry participants, trade bodies and suppliers to influence and progress key business decisions. About Working For Us Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from under-represented groups. We're disability confident. So if you'd like reasonable adjustments to be made to our recruitment processes, just let us know. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance-related bonus Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies This is a once in a career opportunity to help shape your future as well as ours. Join us and grow with purpose. ��At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.
We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
