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Senior Reinsurance Technician,

4 months ago


Witham, Essex, United Kingdom Guy Carpenter Full time

We are seeking an experienced Senior Reinsurance Technician to join our team at Guy Carpenter.

Are you interested in working for a Reinsurance Broker? Do you have a passion for mentoring team members and expanding your experience in the London market? If so, this is an excellent opportunity to advance your career with our company.

We offer flexible working arrangements, including part-time and job share options, to accommodate your needs. The role also allows for a hybrid work model, with two days in the office.

What can you expect:

  • As a Senior Reinsurance Technician, you will be responsible for various activities related to complex portfolios, such as processing technical transactions in areas like Excess Of Loss (XOL), Pro Rata (Quota Share or Treaty), or Facultative portfolio.
  • Your duties will include assessing reinsurance coverage, processing premiums and/or loss transactions, and managing associated cash flow. Additionally, you will provide guidance and training to less experienced colleagues and offer leadership and business support as needed.

What you will be rewarded with?

  • We offer and embrace a hybrid working model that nurtures a collaborative working environment in the office 2 days per week allowing 3 days per week to be spent working on a remote basis.
  • Competitive Benefits Package including: 27 days annual leave, up to 4 days flexible bank holidays, excellent pension contributions, private medical cover, life assurance, income protection, employee assistance program, plus a range of flexible benefits including the option to buy or sell up to 5 days holiday per year, cycle to work, dental insurance, health assessments plus many more.
  • Generous Family Leave including: 6 months paid maternity leave, 4 months paid paternity leave, 6 months paid adoption leave plus shared parental leave options. To help ease the transition when you return to work you will be able to work 8 weeks at 80% of your normal work pattern and receive 100% of your normal salary.

We will rely on you to:

  • Manage service operations and functions within a client support process team, whilst providing direction on internal governance and compliance.
  • Ensuring all colleagues are operating rigorously within all published procedures and professional standards.
  • Direct input into all people related matters including recruiting, performance management, training, talent mapping, succession planning, status changes, etc.
  • Make decisions on complex, tactical and operational short-term issues within direct area of responsibility; provide recommendations to Department Manager regularly.
  • Participates in creating a travel and expense operating budget for the team; manage costs, working within budgetary/financial objectives for the team.
  • Maintain individual performance and development plans for each team member with effective mentoring and performance feedback.
  • Support, assist and provide guidance to less experienced colleagues as needed.
  • Coordinate senior leadership service activity reporting; present technical information for management and leadership.
  • Support Senior Management by contributing to the execution of Global CSS strategic objectives; lead and direct how the collective objectives of CSS in local Region and Globally are delivered.
  • Lead training sessions for all CSS colleagues as applicable.
  • Contribute to, and where required, lead change efforts, projects, quick wins, promote ideas to improve our provision of service, always question what next, never allows us to stand still.
  • Provide service process information for Request for Proposal (RFP) and sales opportunities.
  • Lead team meetings and activities to promote the sharing of opinions, ideas, knowledge and solutions; maintain strong working relationships and participate in initiatives and/or contribute where required to deliver outcomes. Seek opportunities to increase own understanding and improve the services provided.
  • Collaborate with peers on complex or contentious reinsurance developments.
  • Promote new process improvement ideas leveraging technology solutions.
  • Build, and maintain relationships with Brokers, Clients and Markets. Understand issues, resolve problems and queries and review working practices.

What you need to have:

  • Knowledge of reinsurance concepts and principles, laws and regulatory requirements (e.g., FCA), and general business trends.
  • A track record of successful client account management, relationship management, engagement, and development.
  • Strong verbal and written communication skills for complex communications (presentations, negotiations, etc.) with clients, markets, and colleagues at all levels.
  • Demonstrated ability to work as part of a high-performance team and attention to detail in completing assigned tasks.
  • A positive attitude, willingness to offer and execute ideas and solutions to enhance processes in a changing environment.
  • Effective workload management and the ability to manage expectations of clients and stakeholders.
  • The ability to appropriately challenge and support business cases with facts and information.
  • Understanding of project management methodology, stakeholder management, and risk mitigation.
  • The ability to engage, influence, and negotiate with clients, markets, and colleagues in a professional manner.
  • Consistently delivering superior client service.

What makes you stand out:

  • In-depth technical knowledge of the reinsurance industry.
  • Experience in the London Market.
  • Consistent provision of guidance through mentoring and/or training colleagues.

About us:

Guy Carpenter & Company, LLC is a leading global risk and reinsurance specialist with more than 3,100 professionals in over 60 offices around the world. Guy Carpenter delivers a powerful combination of broking expertise, trusted strategic advisory services and industry-leading analytics to help clients adapt to emerging opportunities and achieve profitable growth. Guy Carpenter is a business of Marsh McLennan (NYSE: MMC), the world's leading professional services firm in the areas of risk, strategy and people. The company's 85,000 colleagues advise clients in over 130 countries. With annualized revenue of over $20 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading companies including Marsh, Mercer and Oliver Wyman. For more information, visit and follow Guy Carpenter on LinkedIn and Twitter @GuyCarpenter

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin colour, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local based teams will identify at least one "anchor day" per week on which their full team will be together in person. office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.

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