Vehicle Integration System Technical Support Engineer
1 month ago
Vehicle Integration System Technical Support Engineer - GBP20.27 per hour, rising to GBP24.36 per hour after 12 weeks Inside IR35
Our automotive OEM Client based in Dunton; Essex in the United Kingdom are searching for a Vehicle Integration System Technical Support Engineer to join their innovative team. This is a 4-month contract until 31st December 2024 with option of extension at end of year renewal. Details of this can be provided on request.
Job Description
This is an opportunity for a Vehicle Integration System Technical Support Engineer to deliver bespoke upfit solutions to customers to drive their business productivity. We are looking for a Technical Support Engineer for the Vehicle Integration System product. You will support the Special Vehicles teams as well as convertors by developing support documentation and support processes for Vehicle Integration System. This would also involve working with the engineering team and Vehicle Conversion Advisory Service to directly support convertors with technical questions.
Key Responsibilities:
- Investigate and confirm how the Vehicle Integration System Logic Tool currently works with respect to Logic Blocks and Vehicle features.
- This will involve a combination of researching existing documentation and validating on vehicles/simulators.
- Produce customer facing help documentation detailing how the logic tool works at a fundamental level, including technical documents and videos (not expected to be on camera or record vocals)
- Develop customer application examples that build on the fundamentals to demonstrate to convertors how they can use the tool to meet their application needs, with support from the engineering team.
- Work with the Intelligence Software Team and Tech Team to integrate help information into the Logic Tool and web resources.
- Work with Vehicle Conversion Advisory Service (VCAS) team and Tech team to make the examples available to convertors and educate VCAS team on what resources are available.
- There may be the opportunity to deliver training on the Vehicle Integration System product across Europe, depending on the candidate.
Skills Required
- Technical writing.
- Understanding of basic principles of programming Skills.
- Video screen capture and editing, is desirable.
- Knowledge of electrical integration of vehicle conversions, is desirable.
Experience Required
- 3 years experience in the automotive industry.
- Experience working within the converted vehicle industry, is desirable.
- Experience of producing technical support documentation, is desirable.
- Experience using programming support resources such as stack overflow, is desirable.
Education Required
- Degree Qualified Engineer.
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