Bank Administrator in Wrexham

4 weeks ago


Wrexham, Wrexham, United Kingdom Spire Healthcare Group plc Full time

Spire Yale Hospital, Wrexham is currently looking for an experienced Administrator to join our team on an bank/occasional basis.

Spire Yale Hospital is one of North Wales' leading private hospitals and we take pride in delivering high-quality care. We offer fast access to consultations with specialists in a wide range of treatments, supported by advanced imaging and diagnostic technology.

Working hours: Flexible working hours

Contract type: Bank/Zero hours

As Administrator, you will ensure the provision and maintenance of an efficient patient administration service within the hospital, including In/Outpatient Bookings, Receptions, X-Ray and Physiotherapy.

You will also provide information to patients, consultants and other relevant departments in a timely and courteous manner.

Duties and responsibilities, not limited to:

  • Provide and maintain an efficient bookings system for all in-patients and day cases using a computerised system (SAP)
  • Develop and maintain an up-to-date and accurate knowledge of Spire and other insurers' products, policies and initiatives
  • Liaise with pre-authorisation team or medical insurer to ensure funding is agreed prior to patient admission date
  • Respond to enquiries from patients, members of the public and consultants in a timely, courteous and efficient manner either by face to face meetings, telephone or letter. Ensure an accurate record of the communication is held
  • Maintain departmental electronic and manual filing systems accurately
  • Provide advice on medical coding to ensure that the hospital and consultants charge within relevant insurer guidelines
  • Process patient admission letters and any associated documentation, confirming details with patients/consultants and secretaries as appropriate

Who we are looking for:

  • Good standard of secondary education with demonstrable literacy and numeracy skills
  • Excellent interpersonal and communication skills
  • Ability to build and maintain effective working relationships, both internally and externally
  • Strong focus on delivering and meeting customer expectations
  • IT literate and a competent user of the MS Office suite of products

Benefits:

We offer employed colleagues a competitive salary as well as a comprehensive benefits package which includes but is not limited to:

  • Bank colleagues are paid weekly
  • Access to Spire Healthcare pension
  • Access to Blue Light Card discounts
  • Free uniform
  • Free DBS
  • Full induction, including mandatory training updates
  • Opportunities for further training and progression into permanent posts
  • Knowledge, support and guidance through your recruitment journey from Spire's specialist Resourcing Team
  • Employer and employee contributory pension with flexible retirement options
  • 'Spire for you' reward platform - discount and cashback for over 1000 retailers


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