Deputy General Manager

2 months ago

Belfast, United Kingdom Compass Group Ireland Full time
Deputy General Manager - Belfast

Register your interest by submitting your name and email address. You will then be sent an email with the link, contacting full job description, including criteria and the application form for completion.

Click on Apply Now to register.

Passionate about food? Want to develop your career with the world's leading food service management company? Look no further, we, the leading food service and hospitality provider across the Island of Ireland, are looking for a Deputy General Manager to join our talented team on a full time contract basis working 40 hours per week.

Some of the benefits we offer:

Free mealsFree meals while at workReceive cash rewards every time you spend and use them on a wide range of brands.You can share all discounts and offers with your friends and families.Additional, seasonal and overtime hours availableCareer Pathways to support career progression and/or skills development.Perks shopping discount Card which can be used to save at various restaurants, high street stores, hotels, day out venues, leisure centres, gyms, golf courses and many moreLearning & development programs available alongside access to hundreds of online training courses for personal and professional development & growth.Flexible Working to support Work Life Balance.Additional Leave Purchase scheme to balance home and work life.Access to wellness programs to promote mental health and wellbeing of our colleagues.Employee Assistance Program to guide and support our employees.Exciting internal reward and recognition schemesRegular emails filled with the best discounts and savings available. Here's an idea of what your shift pattern will be: Mon: Full-time (Days)Tues: Full-time (Days)Weds: Full-time (Days)Thurs: Full-time (Days)Fri: Full-time (Days)Sat:Sun:Key Responsibilities:

Understand and deliver all contractual terms

Communicate any on site client changes to line manager.

Communicate regularly with client (as agreed)

Action plans are completed following client satisfaction surveys

Promote the unit and act as a Compass Advocate at all time

Ensure all client hospitality is delivered to the correct standard and look to up sell to increase revenue

Ensure all company promotions are correctly implemented (where applicable)

Ensure all products are correctly priced in line with 'Price it' or in line with client specifications

Identify any additional opportunities and discuss with line manager

Action plans are completed following consumers satisfaction surveys

Ensure all retail areas are adequately stocked at all times

Ensure all customer requirements are delivered in line with the expectation

Analyse and manage effectively all in unit costs.

Ensure full purchasing compliance

Monitor and manage GP

Ensure cost and sales records are accurately inputted and maintained

All food wastage is recorded and minimised

Ensure all customer requirements are communicated to all departments in advance to ensure effective planning

Complete labour schedule within the labour budget

Effectively minimise any agency and overtime spend

Adjust labour schedule in line with sales

Analyse and manage effectively all in unit costs

Ensure budgets are understood and achieved Ensure all costs are managed effectively within budget

Essential Criteria:

Leadership and team management skills for a small team of peopleMinimum 3 years catering experienceExcellent financial acumen Good knowledge and experience of working within restaurant environment. Experience of building relationships with client and other departmentsStrong working knowledge on Microsoft Packages (Excel, word, PowerPoint)Strong communication & organisation skillsDesirable Criteria:NVQ Level 3 Knowledge of how to use customer insight to build a compelling proposition and utilisation of digital and technology to maximise footfall and revenue.Use of Kitchtech & Digitally internal systems Intermediate Food Hygiene certificate Compass Group reserves the right to enhance the criteria, if necessary, for the purposes of shortlisting. At Compass Ireland, our people are our business. When you join the Compass Group you will be joining a supportive network of incredible individuals, each united by their passion for going the extra mile for the organisations we partner with. We are building a team who care about providing a great customer experience and want to grow and develop as we do. We are dedicated to investing in every colleague joining us. We are an equal opportunity employer, we celebrate diversity and are committed to building an inclusive environment for all employees. We consider qualified applicants regardless of criminal histories, consistent with legal requirements. Compass Group UK&I wants everyone in our business to feel able to be themselves at work and to have an equal opportunity to progress their career. We want to create a culture where we respect and embrace everyone's talents, beliefs, backgrounds, and abilities. Where our colleagues feel valued, can reach their full potential, and thrive - Diversity is Our Strength

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